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Studio City, CA

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Diamond & Gold Exchange

5.0 (46 reviews)
Closed • 10:30 am - 5:00 pm

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Reviews are overwhelmingly positive. People praise the helpful and professional staff, fair and honest pricing, and a quick and easy process.

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Photo of Jo S.
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15507

1 month ago

Business owner information

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Matt C.

Thank you so much!

Helpful 6
Thanks 2
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3 months ago

Business owner information

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Matt C.

Thanks, Marty! It was a pleasure working with you.

Helpful 0
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1 year ago

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Matt C.

Thank you, Elena! It was a pleasure working with you.

Helpful 1
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2 months ago

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Matt C.

Thank you! It was a pleasure working with you.

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5 months ago

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Matt C.

Thank you! It was a pleasure working with you again.

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1 year ago

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Matt C.

Thank you!

Helpful 2
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Photo of Jean L.
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6 months ago

Business owner information

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Matt C.

Thank you! It was a pleasure working with you.

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5 months ago

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4 months ago

very helpful and very kind professional crew who helped me with my jewelry and everything in my realm of needs.

Business owner information

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Matt C.

Thank you!

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Photo of Jann E.
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9 months ago

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Matt C.

Thank you!

Helpful 1
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9 months ago

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Photo of Matt C.

Matt C.

Thank you!

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Photo of Fast C.
1
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5 months ago

great doing business here fare honest pricing . service was safe & accommodating . thanks again

Business owner information

Photo of Matt C.

Matt C.

Thank you!

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6 months ago

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Photo of Matt C.

Matt C.

Thank you! Great working with you again!

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6 months ago

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Photo of Matt C.

Matt C.

Thank you! It was a pleasure meeting and working with you.

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Photo of Suzy H.
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2 years ago

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8 months ago

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Photo of Matt C.

Matt C.

Thank you so much! It was a pleasure working with you.

Helpful 1
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11 months ago

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Photo of Matt C.

Matt C.

Thank you! It was a pleasure working with you.

Helpful 1
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10 months ago

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Matt C.

Thanks, Andrea!

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2 years ago

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Photo of Matt C.

Matt C.

Thank you!

Helpful 1
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2 years ago

What wonderful experience!! Highly recommend don't hesitate going there to sell your jewelry. Absolutely amazing!!

Business owner information

Photo of Matt C.

Matt C.

Thank you! It was a pleasure meeting you.

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3 years ago

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2 years ago

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6 years ago

Helpful 1
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5 years ago

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Photo of K C.
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6 years ago

Honest & talented appraiser - Matt is highly professional.

Helpful 2
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5 years ago

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8 years ago

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9 years ago

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Photo of Lee E.
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8 years ago

Matt was amazing to work with, friendly, helpful and very knowledgable. I highly recommend and will be back for sure.

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Photo of Sean B.
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9 years ago

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Photo of Brenda F.
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5

9 years ago

Really easy transaction and Matt was very nice and straight forward. I would go to him again for sure.

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10 years ago

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10 years ago

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10 years ago

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10 years ago

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10 years ago

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7 years ago

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10 years ago

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10 years ago

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10 years ago

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Page 1 of 2

Ask the Community - Diamond & Gold Exchange

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Review Highlights - Diamond & Gold Exchange

“It was refreshing to come across Matt and see the professionalism with which he conducts his business.”

Mentioned in 24 reviews

Read more highlights

J R's Diamonds & Jewelry - Unbelievable Diamond Engagement Ring.  Pear Shape with 2 Trillion Diamonds on the Side.  Engaged at J.R.'s Diamonds & Jewelry!.

J R's Diamonds & Jewelry

4.9(256 reviews)
4.0 mi•Sherman Oaks
•$$

Cannot recommend JR's enough. We came in wanting to design a custom engagement ring, and they made…read morethe whole process easy and we felt cared for the entire way. We had a specific vision: a unique piece with subtle pink stones set into a hidden halo. Getting the exact color right turned out to be tricky, but instead of just settling, they worked with us and swapped out the original stones for ones that matched exactly what we were going for. That kind of patience and commitment to getting it perfect is rare. They also let us use our own diamond, which a lot of places won't do, and they built the setting around it beautifully. The finished ring came out even better than we imagined. Their prices are extremely fair too, which is extremely refreshing compared to some other shops in the area. Finally everyone in the store is fantastic and so nice. You never feel rushed or pressured, just genuinely taken care of. If you're looking for a custom piece (or great jewelry from people who actually care), this is the place. Five stars, easy. Thanks everyone so much! We will be back to design our wedding rings!

J R's Diamonds is the ONLY place I will ever buy jewelry. I can't tell you how many times over the…read morelast 4 decades I have gone to a mall jewelry store, then come to J R's and found out how badly the other stores were trying to rip me off. Jeff (and his staff) know more about diamonds than everyone else in the city combined. Over the years, I have probably made 50+ purchases at this business, with total confidence. I have saved thousands of dollars, but more importantly, since I TRUST them implicitly, it takes all the stress out of buying big ticket items. Every appraisal turns out to be accurate, and validated down the road. Jeff understands the market, and has TAUGHT me about VALUE for the majority of my life. I have never regretted anything I have invested my hard-earned money in here, even after following up and checking the competition. And this trust is also well-placed if I have something I want to sell. Jeff and his staff always give me the exact information and guidance that I need to make good decisions. My latest good decision is pictured here. A very special and unique diamond engagement ring, designed and created by J R's, based on my fiancé's heart's desire. It came out PERFECTLY. She was completely blown away, knees shaking with happiness when I opened the J R's jewelry box and revealed this gorgeous ring yesterday. And every person who has seen it so far is impressed if not overwhelmed. Of course, that is exactly what I wanted. I am so happy (way more than just "satisfied"), that I can't wait to come back to the store to show them how elegant it looks on her finger, and to show them her ear-to-ear smile, which hasn't lessened since the moment she saw it, and to express my undying appreciation. The people who work here actually care about me (and all their customers), and will absolutely share my joy. Take my word for it: Before you consider opening your pocketbook for an investment like this, you NEED Jeff (and co.) watching out for you.

Photos
J R's Diamonds & Jewelry - Diamond earrings

Diamond earrings

J R's Diamonds & Jewelry
J R's Diamonds & Jewelry

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Aura Piercing & Fine Jewelry

Aura Piercing & Fine Jewelry

5.0(135 reviews)
0.5 mi•Studio City

Had a wonderful experience with Allen today. I've been contemplating getting my nostril pierced for…read moreabout 10 years now and I finally decided to do it today. I requested a quote from several vendors and Allen was the first to reply and was super prompt with my follow up questions. At the shop, you can expect a sterile environment, but the vibes are wayyyy cool. Allen was thorough with his explanations and quelled any nerves that I had. He was very knowledgeable and his years of experience was comforting. I ended up with a gold 2mm stud and it looks great. Did it hurt? A little, but I feel like I get hurt when I get up from a long nap, so what do I know. Definitely would recommend this shop and Allen. He's great vibes, funny, super clean and very professional. He even laughed at all my jokes so that a plus for me. Fulfilled my midlife crisis goal.

We had an amazing experience with Allen. My 4-year-old son has been asking for ear piercings for a…read morewhile, and my wife and I went back and forth because he hates needles. I was very honest with my son and explained that a needle has to go through his ear, and we wanted to make sure we found someone patient, gentle, and trustworthy. We heard about this place through a friend, and I'm so glad we came. Allen spoke to my son like he was a little adult--respectful, calm, and reassuring--while still being incredibly gentle and mindful of his feelings. He explained everything that was going to happen in a way my son could understand, and never pressured him. After the first ear, my son cried hard (totally understandable), and what stood out most was how Allen handled it. He validated my son's feelings and told him we did not have to do the second ear, and that he could take a break if he needed to. That alone meant a lot to us. My son chose to take a short break, regroup, and then go for round two. Allen was fast, steady, and gentle, and the second ear went about the same with the crying, but it was fast. If you're looking for someone who is professional and truly great with kids, I highly recommend Allen. He made a potentially stressful moment feel safe and supportive for our whole family.

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Aura Piercing & Fine Jewelry - 5days later

5days later

Aura Piercing & Fine Jewelry
Aura Piercing & Fine Jewelry

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Generales & Generales Fine Jewellers - Custom setting

Generales & Generales Fine Jewellers

4.8(109 reviews)
2.4 mi•Toluca Lake
•$$

We had a great experience at Generales & Generales Jewellers. I called ahead to ask if they could…read moreclean my wife's wedding rings and mine, and they were incredibly friendly and helpful from the very beginning. When I brought the rings in, they were in need of a serious cleaning. The team performed a deep cleaning, polished them, and did a rhodium dip on the white gold. The results were amazing--they honestly looked brand new again. What I appreciated most was their honesty. They pointed out that the prongs on my wife's engagement ring may need repair or replacement in the future, but they never tried to upsell or pressure us into having unnecessary work done. They simply gave us helpful guidance so we could plan ahead. Because of how happy I was with the service, I also had them clean two additional rings and replace the batteries in a couple of my watches. Everything was completed quickly and professionally. The staff was friendly, knowledgeable, and genuinely cared about doing quality work. It's refreshing to find a jeweler that's both skilled and honest. I would absolutely recommend Generales & Generales Jewellers and will definitely be returning for future cleanings, repairs, and watch battery replacements.

Got both my partner's recycled gold ring and my platinum ring properly sized here at two different…read moretimes this year, and I had a great experience. Emma was great to work with! They work with gold, silver, platinum and diamonds based on pricing sheet and store selection. Highly recommend!

Photos
Generales & Generales Fine Jewellers - New Mint Green Rolex Datejust ! Delicious !

New Mint Green Rolex Datejust ! Delicious !

Generales & Generales Fine Jewellers - Wedding ban!

Wedding ban!

Generales & Generales Fine Jewellers - All three rings after

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All three rings after

Matthew's Jewelry Store

Matthew's Jewelry Store

4.1(46 reviews)
0.4 mi•Studio City
•$$$$

I had heard of this jewelry store when a good friend of mine of few years ago and purchase her…read moregorgeous wedding triple pave diamond band made by Michael B. The designer there! Last week I had a bracelet minor repair to have done and their service is so courteous and flawless! You can tell they are there to serve you and want your full satisfaction... I decided that I shall go back, when I have a little saved extra cash to spend, to treat myself at Matthews with one of their lovely diamond pieces I have my eyes on!

I rarely leave negative reviews, but this experience deserves one…read more I called ahead for a quote on a very minor jewelry repair and was given a firm price over the phone. Based on that, I drove to the store expecting a straightforward transaction. Instead, I waited an unusually long time before anyone helped me. When the owner finally came out, she quoted me nearly double the price I had been given over the phone. There was no clear explanation for the increase and no apology for the discrepancy. It felt like the original quote meant nothing. I chose not to argue. I paid for the repair and left because my time is more valuable than debating over a relatively small amount of money. This review is not about the extra dollars. It's about honesty, consistency, and trust. When you're dealing with jewelry, diamonds, and valuable personal items, integrity should be the foundation of the business. Once that trust is lost, it's very difficult to earn back. I will never return to this store, and I cannot recommend it based on my experience. If the owner reads this review, I hope she reflects on how this situation was handled. The issue wasn't the price--it was the lack of transparency and the feeling that the agreement changed only after I was standing in the store. There are plenty of jewelers who value long-term customer relationships. Unfortunately, this was not one of them.

Photos
Matthew's Jewelry Store - Came with a broken bracelet in two piece left with it in 3 pieces

Came with a broken bracelet in two piece left with it in 3 pieces

Matthew's Jewelry Store
Matthew's Jewelry Store - Engagement ring with Grand Canyon in the background. :)

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Engagement ring with Grand Canyon in the background. :)

Diamond & Gold Exchange - watches - Updated October 2026

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