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    Diagnostic Learning Services

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    9 years ago

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    Clinical Pathology Labs - Inside, second floor, of the Village Health building.

    Clinical Pathology Labs

    3.0(2 reviews)
    6.0 mi

    This place is completely incompetent. I have come here for years because it is where my primary…read morecare physician sends lab orders but I have finally had enough and will be requesting he send my lab orders elsewhere. They have run incomplete labs (while fasting), required me to return (fasting again), only to tell me they could not run labs after waiting over an hour after check in. They have no respect for others' time or well being. I have seen empty lab vials dropped on the floor and reused. Wait times are absolutely insane every time. The staff admin are disorganized and communication is lacking. Avoid this place at all costs, there is a quest nearby. If I could give zero stars I would.

    I'm participating in the Texas Coronavirus Antibody Response Survey that helps measure things like…read morehow many people in our area already have COVID-19 antibodies, and how long those antibodies last. This will be a year long program and it was important to me to find a lab close by. Clinical Pathology uses the Sonic Scheduling app to verify and confirm your appointments. It's easy to cancel and reschedule if you need to. Everything was done by text so when I arrived all I needed to do is say, HI! They knew exactly who I was and why I was there -- no worries. This was a lovely friendly group of ladies! The appointments are spaced out enough that the lobby was empty when I arrived and only two people when I left. Everything was clean and organized. My phlebotomist got me on the first try and I'm known to have invisible and tricky veins, lol. I look forward to finishing this process with Clinical Pathology Labs.

    Photos
    Clinical Pathology Labs - Inside the Village Health building.

    Inside the Village Health building.

    Clinical Pathology Labs - Clean and organized.

    Clean and organized.

    Clinical Pathology Labs - Testing area.

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    Testing area.

    Envision Imaging of Plano

    Envision Imaging of Plano

    3.8(51 reviews)
    8.5 mi

    Summary: I…read more*recommend* Envision Imaging on Plano Pkwy for patients in the area who have Diagnostic Imaging orders from physicians and surgeons. Details: Envision Imaging is conveniently located on Plano Pkwy near Marsh Lane. Gorgeous and sparkling clean medical office building. I had an MRI and CT Scan this week at Envision Imaging. Nurse was professional, a good communicator, friendly, and cheerful. It is wonderful to have a nurse who smiles and can relax a patient. Nurse explained everything in an easy way for me to understand. I appreciate her expertise and her willingness to have short conversations with me. She gently inserted the catheter that was used for contrast dye. She also gently removed the catheter after the procedures were complete. MRI and CT technicians were also professional and good communicators. They also explained everything ahead of time so I knew what to expect. Two days later I returned to Envision Imaging to pick up my CD-ROM of previous imaging. I also picked up a CD-ROM of the MRI and CT that Envision Imaging performed. Front desk staff was friendly and efficient. They quickly provided the 2 CD-ROM that I ask for. Thank you to the entire staff at Envision Imaging on Plano Pwky. I recommend this to patients who need diagnostic imaging. - SS

    The staff of this place is so disrespectful my experience here was really bad they were so rude the…read moredidn't even acknowledge me they didn't even know what my doctor ordered and were confused the entire time and the way they were talking to me was so rude and unprofessional

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    Envision Imaging of Plano
    Envision Imaging of Plano - 7-13-2023 hours / front door

    7-13-2023 hours / front door

    Envision Imaging of Plano

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    North Texas Institute of Neurology & Headache - Monitored in a semi private room.

    North Texas Institute of Neurology & Headache

    3.5(109 reviews)
    7.1 mi

    This location is no longer open…read more Oh I am so excited to be writing this review. First, I appreciate the ability the fire hostile clients. I was not a hostile client. Was I fired because I hurt Sorin's ego, or was it because my sister wrote a bad review of HER experience? I have been a patient of NTINH for over a decade, and in the approximately 50-80 appointments, I was late by 5 minutes one time, and missed 1 appointment due to Apple's "wonderful" update that turns off the alarm sound if you move your phone. I paid the no-show fee without complaint as it was my fault. Second, I received a "certified mail/registered return receipt" that was absolutely not sent by either, I received it by plain, regular first class mail. Lying seems to be second nature to NTINH. I recently started Botox to treat my migraines. It has been, administratively, a nightmare. There was no pamphlet to explain what to expect or how it works. No one ever provided me with the paper aftercare instructions; I had to pick them up myself at the 6-week follow-up. Each time I scheduled an appointment, I was called before my appointment and told that I needed to move my appointment as Paige wasn't available on those days. Both times, the length of time between the call and my new appointment was too short for me to request an update to my time off, and I then had to involve my manager, making everything twice as complicated. Physically, my second Botox appointment was with Sorin (who was very condescending), and it was so much more painful than Ms Wolfe. The front desk staff, particularly in the Plano location, seem not to have evolved beyond high school mean girls. Elaine Timm is one of the meanest doctors I have ever dealt with. That sounds juvenile but holy God was she awful. Every time I went I dreaded going, and ended up with a stress migraine/headache. She withheld useful pain management information for over a year for some unknown reason. The only useful thing she did was suggest Ajovy/Aimovig, otherwise I stayed at status quo for the entire time I was with her. Frankly, the one star is because I have to and because Dr El-Hag was quite kind.

    The entire staff here is phenomenal. They really do care on helping you with severe migraine pain…read moreto other neurological issues. I have been going to this practice since 2017 and continue to be going there for another hundred years.

    Photos
    North Texas Institute of Neurology & Headache - IV, 2nd try

    IV, 2nd try

    North Texas Institute of Neurology & Headache - The nerves

    The nerves

    North Texas Institute of Neurology & Headache - Lobby

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    Lobby

    Diagnostic Learning Services - educationservices - Updated June 2026

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