Entrance & Parking through Liona and Kaheka - take a right into the parking lot…read more Door is on the far right. On the 1st floor. Look for the glass double doors. Came for a blood draw- it's close to work and Prefered company with my Oncologist. They have a "take a number" to check in Quick and efficient Thank you, John for being so caring!!

It was that time of year to stop and get my labs drawn again…read more I only had to wait a few minutes, my phlebotomist was Hong. I always like it when I get her as she is fast and never misses. She's also very personable. Parking is different from when I was here last year, they're no longer is a person there. You scanned the QR code on the wall and then pay via credit card. There is no grace period anymore. Diagnostic labs does validate. Let them know if you already paid for your parking.

All of the staff are welcoming, skilled, professional and efficient!…read moreThe front desk staff are very helpful with check-in and the phlebotomists are very knowledgeable, skilled and professional, prioritizing patient comfort and safety. I have small, "difficult" veins and the blood tests ordered by my doctor required a blood draw of six tubes. Phlebotomists, Lei and Anthony, who assisted me that day, were very kind, skilled, patient, professional and efficient, which made my experience a "stress-free" and painless one!

Lab test done easy…read more.. The struggle is so real as brain fog has me completely forgetting to get it done for my follow up visit with the doctor so needed to reschedule my appointment and get my test done...sigh! One thing I do love is that you're able to easily schedule an appointment online and yes on Yelp there is a direct link so it was a breeze especially when there are folks already waiting and get the jump on you appointments get the priority so that I'm able to get it done and be in my way to work. It's difficult to get appointments without disrupting my work schedule but with so many locations I chose the one with the best location to avoid traffic and it was this St Francis location which is in the Joseph Paiko Jr Medical Office Building that's just steps from the parking lot and yes they do validate parking. Getting your test has gotten so easy though remembering for me personally is another matter lol! Thank you!

Located at the Kuakini medical Plaza on the first floor. If you enter through the double doors just…read morego straight. Came here for labs or bloodwork There is parking in the building. I've got in 5 minutes before closing. Thank you, Jason for the amazing quickness, registering me and drawing my labs. So good and not painful. We rushed because google had the wrong time for closing at another location. Jason was so nice as I came in 5 minutes before closing and he was still so friendly. I appreciate you. He totally took care of me without rushing or anything. The quality of care is totally top notch!! I came to get labs that my oncologist wanted for tomorrow's appointment and specifically wanted them at DLS

I needed to come to this lab for a specific test that's not available at all labs. This was back in…read moreDecember, that's why the photo is of a gingerbread house. I have to say, that put a lot of joy in my heart! The staff were so friendly and concerned about me. Great quality of care! The wait was not long. If I didn't live so far away, I'd like to go to this lab on a regular basis. There was ample parking and it was easy to access.

4/28/25 Best Service Friendly Staff n very efficient processing of paperwork…read more Painless Lab Work (drawing blood samples) Also always uncrowded Lots of parking too!

The nurses there have alway been kind and efficient. They've been there a long time and snow their…read morestuff. I'm in and out in minutes.

11/11/25 Diagnostic Lab does a great job with efficiently…read moredrawing blood and reporting back! No wasted time. People are great, lots of parking. Report is back within the day. Thank you!

The new location of Diagnostic Laboratory 2nd floor of the Kahala office building . This morning I…read moreneeded to draw blood for my PCP doctor this new location is way better from their old location next door to Great harvest bread. The lobby is spacious lots more chairs for customers and it's a larger facility. Service is fast and friendly

Fasting... As I need…read moreto get my regular lab work for my check up I was looking for a place that would be convenient for my various errands I have and this Kalihi location was it for me as it's located in Kalihi Medical Building which is this bright blue/green building making it easy to spot and is conveniently located on the first floor and for safety you need to right the bell to be let in is comforting as well. The staff there is nice as she process my check in fast and efficient as she was finishing it up directed me to the area to have it done which was fast yet done with care I was just relieved to have the process done. Parking entrance is in the back of the building though there are rates posted no attendant was found anywhere and hope that I got lucky as this simple lab work is still nerve racking for me. Thank you!

HORRIBLE! I have an appointment for 8am and they are taking ALL walk-ins instead. It is officially…read more8:31am my appointment was at 8am and I was here at 7:54am. There are 2 employees working and they are taking so long. What frustrates me is how they don't even acknowledge my appointment. At all.

Great experience from start to finish! I was in and out in under 5 minutes, which is pretty…read moreamazing. I walked in, grabbed a number, and was called within just a few minutes. The process was super smooth--handed over my ID and insurance card, then was directed to a cubby area to sit. The blood draw itself was quick and efficient, with staff verifying my information along the way. Everyone was friendly, professional, and clearly knew what they were doing. On top of that, there's plenty of parking, which made the whole visit even more convenient. Honestly, it doesn't get much better than this--fast, easy, and stress-free. Highly recommend!

Lots of parking. Fast service. Almost no wait time. Rachelle was professional, efficient, and the…read moredraw was painless.

Around 11:40 am, we came from doctors office on 6th floor…read more The number which I pulled was 44 and number being served was 12. There were so many people waiting inside and outside. We waited for while. I told employee that mom needed urine sample so wrote her name on cup. Bathroom has 2 toilet rails on side and back. It was difficult to use both walker and transporter in space. There wasn't any need for care quality.

I like getting my blood work at the Diagnostic Laboratory Service location at the Queen's POB III,…read moresince they open early as 6 am and as of now the parking is free for the first hour. I used to go to the Kaheka's location since they open early too, but you need to be early before the parking attendant starts working, but one time the stalls were mostly taken by the taxi cab vehicles parked overnight, so it may be a challenge to get a stall sometimes. The parking rates were going to increased at that time, and you needed to get out within the grace period that I remembered, otherwise you would have to pay for the parking. The DLS worker, Kwon (?) , would be good since I was a hard draw! it may take long on a busy day to make it out quick, so after that, I've been going to the Queen's POB III location. At this Queen's POB III has a lot of parking stalls, and the 2nd level which the levels goes by alphabets -maybe C/D level has mostly handicap stalls, so I just go to the E/F level which is the next level up. You take a number at DLS and either wait inside or outside. I try to go before work, but no way at 6 am since I heard many wait in line before they open. If I'm lucky and if I finish early, i get something from the cafe called Cooking Fresh in the lobby for breakfast. After a holiday or usually Mondays were the busy days. Service was good and I think they get more workers come in at 7am. You can pay or scan your parking ticket at the parking machine as you leave to the parking elevators from the 1st floor lobby. If the parking camera scanned & printed your license plate on your parking ticket, the parking gate arm will open as you slowly exit through or rescan your ticket as you leave. That's if you don't owe any more money. Most blood tests' results are ready same day unless test(s) are ones sent to the mainland. You can log in your account and check your blood tests results. I heard from before that DLS at that time was less than Clinical Lab. One doctor has a Clinical Lab inside his office and I remember paying a little more after my insurance covered. I heard some visiting Japanese patients from Japan don't have insurance so they pay out of pocket in CASH and it's less through DLS. I don't know if it's still is now. I just like all my blood work results kept with one laboratory place. I believe DLS is still own by Queen's Health Systems and it also appears in your My Chart account.

They were quick at processing and getting my blood. They also were so kind to my fussy baby. I…read moreappreciated their patience and tolerance of my crying baby. They were also friendly to me and took care of my needs. Appreciate the ease.

11/06/24 Had to go…read morein for a blood test and I always choose this Diagnostic Lab because the techs are so good. I was fortunate to find parking at Ala Moana shopping center. I had the same very nice Korean lady that I had last time she's so personable and so skilled that she's done in a flash. This is my favorite Diagnostic Lab location

I took my grandma here for an annual blood test since it was the most convenient location for us. A…read morebig downside to this location is that there is only 1 elevator and at the time, it was out of order. However this is the medical building's issue and not the business. My grandma is handicap so it was really difficult trying to get her to go up the stairs since it's located on the 2nd floor. Besides that, the workers at DLS were kind and efficient! It wasn't busy at all so we were in and out of there in about 10 minutes. Quick and fast location but downside is the elevator if you're handicap.

There is a new guy here and he doesn't do a good job. Got poked twice and he dug into my arm. The…read moreladies are all good but beware if you see this guy.