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    Diagnostic Laboratory Services

    3.4 (32 reviews)
    Closed 6:30 am - 12:00 pm

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    Cyndy K.

    Cyndy's Bottom Line: Professional & compassionate *Convenient location and hours. *Open free parking with ample handicap stalls upfront. *Technicians and entire staff are professional, caring and attentive. *Prompt and efficient service. *Clean and comfortable seating area.

    JoAnne V.

    After several attempts at another lab which was a complete fail, I finally got my blood draw! Check in process fast, lots of parking and no wait! My tech was very professional and friendly considering it was very early in the morning. Automatic temp check, hand sanitizer and very clean! Bright, spacious and distanced seating. Asked if I had an arm preference which was a first for me and I loved that she asked! My only concern when I get blood drawn is will they be able to do it in one try? Believe me I've had some bad techs where it would take several pokes and even had the damn needle moved while in my arm! This did not happen and I was so grateful for this! This will be my location from now on. Hours convenient and lots of parking!

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    Tina M.

    First time at this DLS at West Oahu. They have free parking and when I went around 10:00 AM there was no line. The staff are very friendly and professional. I was greeted as soon as I walked in. They made a copy of my license and insurance card and asked me the name of my dr. I was then escorted back to have my blood drawn. The location was very clean. The lab tech looked up my orders and talked to me to make sure I was ok while I was having my blood drawn. I was in and out in less than 10 minutes! The only complaint is that she put tape on my site, it hurt when I had to remove the tape. I prefer the cloth wraps that are easy to remove. They have them at POB 1 DLS which is where I usually go to get my blood drawn. This location is very convenient as I moved and live close by.

    elbow bruise from blood draw

    if i could leave a negative -10 review i would. horrible experience. the lady seemed like she didn't want to do the blood draw after 3:15pm. kept ignoring my question if i could do the other blood draw and told me they open at 4:30am. then when she did the blood draw it was stab so painful in and out. left there it felt like the needle was still in there, started to get muscle tightness in the crook of my elbow, as if i did dumbbell work. next day the pain is still there, stiffness still there and then the huge bruise showed up. So annoying DLS at Queens Wesr treats patients like that, they should not be working there! If you don't want to do your job go work someplace else! this was on 3/28 at 3pm. Never going back here!

    Emmeline C.

    My mother has heart disease and has to have her blood drawn on a regular basis. Most of the time the phlebotomists are pretty friendly. This recent one that my mom had seen was quite rude. Smiling or talking I guess is not part of her job. Getting blood drawn is not always comfortable or pain free. This particular phlebotomist gave no warning of when she stuck her needle and my mom said that this time it was quite painful. When patients come in to the lab, it could mean a normal check up but it could also mean that their health may not be the best. It's best to treat these patients with kindness because you never know what's going on with their lives. Is it not part of the human health care field to have compassion? I am yelping this because this is not the first time my mother has encountered this rude phlebotomist. Hoping they up their standards on customer service.

    Diagnostic Laboratory Services entrance from the lobby area. Seats are comfy.

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    4 months ago

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    Chad B.

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    6 months ago

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    Chad B.

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    1 year ago

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    Chad B.

    Weʻre glad you found us, Judi! Mahalo for the comments.

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    1 year ago

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    1 year ago

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    Chad B.

    Mahalo for your positive feedback, Michiko!

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    2 years ago

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    5 years ago

    Staff is friendly and professional. I have been going here for 15+ years. Good workers and are on the ball.

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    9 years ago

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    8 years ago

    Super convenient on my way to work I can get my blood drawn at 530am and get Starbucks in the hospital right after. Never any wait

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    9 years ago

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    Review Highlights - Diagnostic Laboratory Services

    Very friendly staff (more so than the Queens POB 3 location!) and great location for residents in Ewa Beach.

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    Diagnostic Laboratory Services - Waiting room

    Diagnostic Laboratory Services

    3.9(22 reviews)
    1.6 mi

    Due to my health, I need blood work done once a month or every other month. When I was young and…read morehealthy enough to donate blood, even the blood bank needed to poke me several times before they could find my vein. For some reason, they would always say my vein moved -- like it had legs and walked away on them! I was usually in pain because the needles are not small. Even when I go to the ER, both of my arms usually end up with 4 pokes total -- 2 in each arm. They try 3 times and then call another nurse. This is the story of my small, sneaky veins. lol It is very rare for anyone to get blood from my vein on the first try. I always ask for butterfly needles. That is, until I started going to DSL. I have had several blood draws there and they have never missed. I usually get Norma, who is very professional and caring. She knows my veins are small, but she has never once missed. When I was with Kaiser, 2 nurses missed my vein, so they had to call an anesthesiologist with ultrasound equipment just to locate it. After 4 pokes, they needed to call in a specialist. lol Several times I went to DSL when I was very cold, and I know that when your body is cold, your veins are even harder to find. Even then, they never missed. I would like to recognize the technicians, especially Norma, for always getting my vein on the first try. To put it in perspective -- Kaiser hospital nurses missed 4 times and had to call an anesthesia technician to come withdraw blood and place my IV, meaning 5 needle pokes total. With Norma, it is just one poke. DSL will always be my go-to lab for blood work. This message is for upper management: without Norma and the other technicians there, I would not continue going to that DSL location. Because they do a fabulous job and only need to poke me once, I will always choose that location. Please make sure they are recognized and appreciated for their outstanding work.

    I can't comprehend the low ratings for this Lab. I've come here more than a handful of times and…read moreI've never received bad service by the Staff. If possible, I would advise going later in the day, more towards the 3-4pm slot just because the Kupuna tend to be there first thing in the morning so you may have to wait a while. If it is busy, don't forget to pull a number and just chill outside if you can't find a seat, but pay attention to the sign so you don't miss your turn. Phlebotomist are very thorough with your information and always double or triple checks the reason for your visit. Drawing blood has always been less than a 5min visit. They are close on Sundays so if fasting, keep that in mind :)

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    Diagnostic Laboratory Services - I forgot the lady with glasses but the lady next to is Norma...

    I forgot the lady with glasses but the lady next to is Norma...

    Diagnostic Laboratory Services
    Diagnostic Laboratory Services

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    Kunia Urgent Care

    Kunia Urgent Care

    2.9(185 reviews)
    1.6 mi

    Waiting was quick…read more The front helped me right away and greeted me soon as I walked in. Doctor saw me pretty quickly after checking in with the nurse. The office is clean and neat. Overall quality time and care was pretty great and I'd definitely come back to this urgent care location again.

    If I could give it zero stars, I would…read more I was checked in 10:30 am. Didn't leave until 12:45 almost 1pm. Staff was very rude except for the lady that checked my blood pressure and weight. The Filipino lady that swabbed my nose for Covid and the Flu was definitely impatient. When I told her I had to blow nose since I had the flu. She had reply "I don't have all day." Clearly you guys have plenty of time since I was only the third person there. I literally sat in a room for nearly 2 hours just to get my test results. Dr Jose Almeida prescribed me Tamiflu for my flu and I ended up getting a rash and almost being sent to the ER. For taking such medication. I didn't think I would have a bad reaction to it. So I called them back the next day. Dr Jose wasn't in and another doctor had taken his place. The replacement doctor told me I was probably "dehydrated" from the medicine that I have taken. In no way I was dehydrated. Especially when the medication made me feel like I was having a heart attack. Either way, my story wasn't getting across their heads. He simply just told me "you probably just need some rest." If you want to waste 2 hours of your time. And end up spending more money on medications, than I wouldn't recommend coming to this place at all.

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    Kunia Urgent Care
    Kunia Urgent Care - The gorgeous lobby with unbelievably comfortable chairs

    The gorgeous lobby with unbelievably comfortable chairs

    Kunia Urgent Care - Office décor

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    Office décor

    Diagnostic Laboratory Services - laboratorytesting - Updated May 2026

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