Love going there. Sandy spoor does an awesome job. On my daughter and my hair she is great stylist…read moreshe is best. She works with people with heavy and curly hair people she dose great job. I highly recommend using her.

While I may not have had a chance to go into the salon, I have been on their Facebook for quite a…read morewhile now and i love how interactive they are with their clients and potential clients. They answer questions you may have, while also doing fun little promotions to make you think about them. They are a salon i will definitely be checking out in the near future.

Wife went in and was treated like second class citizen shuffled between waiting areas she got…read moreeyelashes done and a massage, they got chemicals in her eye and when she told them it burned and hurt they were unconcerned and offered her a tissue, we went to emergency room she had her eyes flushed and had to get antibiotic eye drops for her damaged cornea, the massage they gave her was not what she booked and was rushed don't bother booking

I booked a couple's massage as a gift for my husband with the intent for both of us to start out…read morerelaxed for a date night. I gave some stars as he had an excellent massage and that was the top priority for me. I did not know the therapists we booked with ahead of time, so had no expectation of the type of message we would receive. His therapist asked us both if we had an area to focus on and we both voiced that our shoulders could use some extra attention. He received this extra attention, so relieved he was heard. My massage was more like a gentle skin rub and very repetitive. There was no focus on a specific muscle. I would not give a poor review based on this as maybe that was her style. My only other critique during the message would have been that she did not communicate much. When directed to turn over onto my stomach the only direction I received was "I am going to lift this thing". I thought this was odd (if it was my first message that would have been confusing and uncomfortable), but I instinctively knew what she meant. Just odd. I thought maybe she was new. We were ready to leave and felt good about the experience for my husband and had no opinion of my own message experience. This is when my opinion changed. As I was walking out of the restroom, I saw the therapist that had just finished my message visibly upset with her hand over her face. Another therapist was rubbing her back and she said " I am just feeling so sick". This is when I became very uncomfortable and left. It was the only time I have ever left a message less relaxed than when I arrived! Needless to say, not the relaxing start to our date night. I couldn't shake the uncomfortable feeling. I called the manager. He said he would speak to her. I have to give credit in that he at least called back and left a voicemail. He did confirm that she was unwell but pulled herself together to take another client. He assured me not to worry that she showed no sign of fever or knowledge of contagious illness to worry about. I would have more respect if this was handled professionally. I feel she should have communicated this prior to the message and left me the decision to opt out or for her to say she was not feeling able to give a suitable message based on how she felt. Instead, she just put me in a position of her going through the motions and after hearing how she felt, I in turn felt bad for her working through that honestly. I should not have been placed in that position. It was very unprofessional for a client to witness. Based on this experience, I don't have trust to return. It's one thing for a message to fall short of a desired expectation, but another to feel like a burden and to be given a poor follow up on an uncomfortable situation that would have been more relaxing if it never happened. Update: I appreciate the response from Dietra, Serenity Owner, acknowledging that my experience was not suitable, as it was not. In fact, the manager's voicemail response indicated that the therapist was lightheaded and nauseous during. Again, I stand by that a professional approach with client experience in mind would have been to communicate that she was unwell, regardless of what, and a poor experience for all avoided.

This is a GREAT place! I have curly hair and Alaina knows curly hair!!! She also cuts a styles…read moreother types of hair. I have had such a hard time finding a stylists that can handle curley hair and not mess it up! I will never be trying another place to get my hair cut.

I waited until COVID restrictions were lifted to venture out and get my hair colored and cut…read more Needless to say my expectations were high. Sadly, they were far from met. I showed the stylist pictures of what I wanted. She completely ignored the pic and gave me a basic cut with crooked bangs. My hi-lights are inconsistent at best. I could have done a better job at home. The whole process felt rushed. So the search continues for a salon that does not charge $150 to destroy your hair.

I love going to QQ Nails. They always go above and beyond to make sure I'm satisfied and they take…read morethe time to know me personally.

they are excellen! friendly people and they do sn excellent job. they are very court and work hard…read morein giving you the best pedicure

I can't believe this place has no reviews. It's been here for probably 3 to 4 years and I didn't…read moreeven realize it. Even though there's a large African American community in Toledo Ohio there is not a lot of actual beauty shops that specialize in African-American hair. Yeah you can find someone on style seat that may or may not have a beautician's license but if you're looking for an actual shop good luck. So I made this appointment the first time about a week in advance and asked when was less busy time to come because most shops like this book people two to three at a time. To my surprise I came in and I was the only one there at the time of my appointment. Unfortunately there was a rude person that came in complaining about some braids she got done a week or so ago and insisted on getting her hair fixed right now. My beautician actually asked me if it was okay for her to fix her few braids that turned into an hour and a half later. This person was very belligerent so I really didn't want to get into it about it so I told her go ahead. To my surprise after she got done with my hair she gave me $20 off the style that I got for being patient. I really appreciated that because other shops in town don't really care and will charge you full price or over full price. So the next visit I made an appointment a week ahead again and I did not have more than a 10 minute wait for someone to braid my hair. They are not the quickest folks in town as far as braiding but they do a fine job and the prices are on par with everyone else in town. I will be back

From the owner: Looking for flawless braids or luxurious extension?Call Rosie's African Braiding for custom…read morebraids and high quality extension to meet your unique style. Call today to book your appointment.

I like this place but sad that the Best beds don't mist like other locations. This location is in…read moreneed of a makeover and needs to expand. It's very popular and and gets very busy. If it remodeled it would boom in business big time. Also the price of lotions are jacked up and they make you think you getting a deal if your have a paying membership. Not true these lotions are online for the so-called same price. (Sorry but it's true!). Also when your new the you should get a tour and shown how each bed and button in each bed is used. Just in case your not familiar with the whole shabang! Also can you PLEASE POST YOUR HOUR OF OPERATION?! It's horrible to want to get up first thing and can't find out if your open!!!!!

The vibe at the salon is excellent and my stylist Jamie is excellent along with Kelley. The owner…read morehas an excellent salon and the stylist are very talented. The Quality of the salon has a great atmosphere and coffee is good especially when nice and Hot

Stylist was extremely rude! Also, hair turned out horrible she just cut it whatever way she wanted…read moreand highlights looked awful!! All i wanted was a touch up on highlights and trim and ended up with an extreme hairstyle! Will never return and I do not recommend!

Already a huge fan of their stuff. Live for the "Hey Headache" shower fizzy bar and the honey Epsom…read moresalts! Both work wonders for headaches and body aches. But I also want to give some love to their DIY counter! Making bath bombs is a go-to activity for my 12yo and her friends. The staff is always so awesome, they have so much fun, and for the price, get a big box of custom bombs! We've done this for a birthday party, but also just on a boring old Tuesday, and you can even book online.

After trying the Narcissist body wash and body butter--both of which I received as a gift from a…read morebath bomb class at Buff City Soap--I decided to go back and treat myself for my birthday. This time, I purchased the body lotion, body mist, and body butter in the same scent. While the body mist and body butter lived up to the hype, the body lotion was a disappointment. It smelled like there was no fragrance added at all--more like an unscented lotion, even after applying it twice to clean skin. I called the store, and they told me any exchange would be up to the manager's discretion after they smelled the product to confirm whether it matched the Narcissist scent. Today, I stopped by on a whim while shopping for a gift and tested a new bottle of the Narcissist lotion in-store (something I wish I had done earlier). Unfortunately, it smelled the same--completely unscented. When I brought this up to a sales associate, my concern was dismissed. They simply stated they follow policy and added that "other people think the fragrance is too strong" in the lotion. Honestly, I was pretty taken aback by that response. Based on this experience, I won't be purchasing lotions from here again and will likely go back to Bath & Body Works. I tried to give them a chance, but left disappointed. Suggestion: It would really help if the store ensured better consistency in fragrance across batches--especially for signature scents--and trained staff to handle customer concerns with more openness rather than dismissiveness. Another option could be offering customers a small amount of the fragrance oil blend used in the scent, so they can mix it into products that may be under-scented. Even providing testers or encouraging customers to smell products before purchase could help prevent situations like this.

All looks great here as I got signed in myself via computer screen on front desk. New…read moreprocedure...for me! Taking first available of half dozen ladies doing the thing. And all excellent here. Absolutely will return.

Took my special needs, son to get a haircut and a beard trim today. And uh, after leaving saw that…read morehis beard was crooked, and he had cuts on the back of his neck. After addressing it with the manager, we got nothing accept. An offer of a free beard trim. WowWhat a great offer four cutting the back of your neck. I would rather just get the cutters, and give her a couple cuts on the back of her neck and get my twenty percent tip back.