Ruud Gas water heater in our house pilot light went out suddenly yesterday evening. I contacted James today morning and he is very understanding and immediately responded and tried troubleshooting over phone itself guiding me to fix the issue. It did not work and James came to our house shortly and fixed the issue of pilot light within 10 minutes. I appreciate him since he is prompt, sincere, on time and very helpful. I give him more than 5 stars if available. Exceptional service, reasonable/economical quotes, advises on products to replace if needed. I can recommend him wholeheartedly to anybody to fix water heater problems and replacements. Quality service and very good value service. read more