No one wants to have to call an AC repair company, especially in the Texas summer heat, but if you…read moreneed to, call Nicks. The fan on my outside unit stopped blowing and after failing to diagnose the problem myself, I called Nicks. Great customer service upfront and I got the incredible Chris to come out and help. Turns out the contractor failed and Chris, being his amazing self, showed me what was wrong, how he figured it out, and more. I honestly cannot recommend Nicks enough. They're honest, kind, and fast, and will continue to be my AC go-to's.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

TLDR: Highly recommend. Entire process and experience was fantastic. Alfredo was A++++…read more We had a 9 year old HVAC that was dying in 2023 and called out numerous companies to quote and diagnose for possible repair. We had to deal with a lot of salesmen-y type of people that didn't feel honest. Quoting huge numbers and telling us our AC was definitely going to die any moment. Telling us we had to buy these huge expensive replacements. We knew it was going bad, but the experience we had with the greasy salesmen techs made us decide to wait for it to fail before trying again to find someone good. It finally failed May 2026. I did my research again and found this company. The reviews were great but I was still really nervous because of our last experience. Called them out, fully expecting to go through the process of calling multiple people before finding someone. However, Alfredo was immediately different from the others. He is such a kind and personable person. What a great first impression. If you are able to ask by name, I suggest ask for Alfredo. He arrived exactly on time, too. He didn't feel like a salesperson at all. He felt honest and genuine. He gave us all of our options. From repair to full and complete replacement and everything in between. He discussed with us the pros and cons of each option. It never felt like he was pushing us one way or the other. It felt like he just wanted us to have a working AC that worked for us, period. He also spoke equally to both my husband and I. Many technicians tend to only speak to my husband which is annoying since I take care of most of the home management. Previously we were told we had to do this super expensive option to keep our upstairs cool but Alfredo told us we likely didn't need it, and if we did, we could have it added later. I knew right away we didn't need to have anyone else come out. We chose them and they were able to install our new system same day. We left the house, and they were very respectful of our house while they were here alone. They cleaned up after themselves and locked the doors behind them. He said they would likely be done around 2am and they finished at exactly 1:59am! We had a Lego display on the wall that I'm guessing got bumped (I forgot to remove it before they arrived so that was my bad). Some pieces fell off and broke apart and they put them all on the table. I've knocked that thing off myself and finding those scattered pieces is annoying. No missing pieces at all. I was impressed by this small thing. Just another example of the care and thoughtfulness of the crew. The AC is incredible. I'm very happy so far with our choice in system and in who we picked to install it. I don't feel bamboozled or taken advantage of in any way. Highly recommend! Very glad I found them.

They declined to even speak just cause I said ..I dont know if we have a warranty cud be home…read moreshield ...and she says since you said it I cant talk further ??? Very disappointed...I even explained let me ask.my husband as we use it for our rental property ... a

Excellent job! I am very satisfied with the replacement of my outside faucet. The technicians,…read moreJonathan and Diego, were very knowledgeable and helpful, explaining the work they were going to do step by step. The cost was right in the range I was expecting. I will certainly use their services again in the future.

We had a plumbing emergency when both of our hot water heaters cracked and flooded our garage. I…read morequickly found Millionaire Plumbing on Yelp and decided to call based on their reviews - and I'm really glad I did. They answered right away and had Cole, their master plumber, at our house within 10 minutes to shut everything off and stop the water. He returned the next morning with two new water heaters, installed them quickly, and left everything spotless as if nothing ever happened. Plus, he gave us a 20% discount on the two new water heaters. A big bonus! Such a relief during a stressful situation - truly grateful for how fast and smooth they made everything. Super responsive, professional, and easy to work with. I'd definitely recommend Millionaire Plumbing if you ever need a trustworthy plumber.

Just used them for the first time to fix a small gas leak in our kitchen. Excellent work! Jerremy…read moreshowed up within an hour of us calling. He was extremely nice, professional, and knowledgeable. I ended up having him flush our tankless water heater and do a general plumbing inspection of our entire house while he was here. Will absolutely be using again.

We called Medley Plumbing for an after hours call. They quoted $350 for a 20-30 minute job. We…read morethought, well, okay. I asked for one little favor...don't use the same part...(cost was about $5). He said it would be an additional $275 to use add a $5 part. I asked to speak with his manager. The manager wouldn't budge. They were already WAY over-charging me...couldn't believe it...had to send him away....seems so unethical.

Dragan and his team were very professional. He we went through the house and attic and offered…read morerecommendations for the heater install - no sales pressure. The quote arrived later that day and was very competitive. The installation took place a few days later - the team was done in a few hours, and were meticulous about cleaning up what little mess had been made. We're very satisfied with the result and would happily use them again.

Update: It's been almost five years since Dragan and the team installed my new HVAC system. I've…read morehad two issues since then (furnace outage in a cold stretch and a leak in the line set that was losing coolant), and both were repaired quickly and professionally by the team. I continue to be very happy with my decision to go with Dragan and his support team, and would highly recommend them highly to anyone needing any type of HVAC support.

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I believe the other negative reviews to be spot-on. Be very, very careful with this company…read more They came in to give an estimate for one repair, but that turned into a big, scary report of all the issues, pointing strongly at a completely new system. Ok. They had photos. Their explainations sounded reasonable, especially when coupled with the photos they quickly flashed through on their tiny phone. So, I told them that we would likely move forward, but I require two things - a copy of all of those photos, and two estimates, one for what they wanted to sell me, and a separate itemized repair list. I got two estimates - one for the original they were pushing, and another for something MORE expensive. No itemized list of repairs. No photos. When I reached out in email, they wanted a phone call. There is almost always a good reason for not wanting to leave a record via email. But, $15,000-ish for a new 5 ton unit, with no new duct work... yeah, you'd better *really* back that up. They could not (would not?) I now have to suspect that thier photos were doctored in some way, maybe even not all of my unit. Who knows? Who looks inside, like that? And, I suspect their reason for not sending me copies of those were dubious. They also pressured the sale claiming that "prices go up next week for Summer." Sha. Ok. This was in March. Good luck with these tactics. Not for me. If you want to give them enough rope to hang themselves to find out for yourself, just act ignorant and as excited for a new unit as they suddenly are to sell you on it. You'll see. It'll cost you $120 for the scammy diagnosis, though.

Great quick service. Jason went above and beyond to get me the best options and get the job done…read morequickly on hot summer day. His team was courteous and really considerate.

I had been working with Jason to order a new ac and heating system. I had researched the 5 best…read morecompanies and a lot of details about the systems and how it works. My home had a lot of challenges and Jason had all the time in the world to explain and answer all my questions and concerns. it was a great experience and I am very happy I chose to go with them.

Mr. Diaz was able to get my AC fixed the same day and his prices are very reasonable. I like using…read moresmall businesses versus commercial due to the personal service. I try to avoid commercial businesses, especially for home improvement due to the cost. Mr. Diaz was friendly, quick and efficient. I will be using him in the future. I'm very happy with the service.

Felix came out on Sunday even though he's been working for whole week…read more Felix did fantastic job on checking our AC fan and found that the AC capacitor failed to work. He replaced a new one and and AC works. Cool air right away. From 88 degree to 75 in 20 minutes.

Great plumbing services! If you need any work done they'll come give you an estimate. Request…read morePreston, he's the absolute best! Worth the price because they guarantee their work (if they provide the equipment/parts), which with plumbing it can cost you dearly (if you try to take shortcuts and buy cheap parts yourself). So in the long run it's the smartest choice!

I would put zero stars but you can't do that and leave a review…read more Had these people out to fix our AC that went out. It was under warranty so the parts and labor were free but refrigerant was very expensive. So we were without AC for a week while waiting for what I can only assume in Texas summers is a pretty common part to go out. The tech did not mention that they could provide us with some window units at no cost. I found this out 2 days later when a person called me to update us on the status of the part they had to order for the repair. I told this person, "that would have been good to know 2 days ago before I rented some emergency cooling form a local company". I also had them out recently to do a very small plumbing repair. The plumber showed and did every he could to NOT help me out with the repair. This company used to be good until they sold out to a nationwide company. What a bunch of clowns. Never do any business with them. If my HVAC were not still under warranty I would never call on them again.

This company came highly rated and I can see why. Jason Deweese is a true professional. He did not…read moretry to upsell me. He ran comprehensive tests and then gave me sound advice that were in my best interests. Highly recommend these guys and will also be referring them to my family.

Amazing customer service and knowledge through and through from the person on the phone to the…read moreservice tech who came to my home. I highly recommend them, great work. ~Dr.J Frisco, Tx