Dental staff do not understand contract requirements for participating dental insurances. New…read morestatements confusing. Staff not taking $ off based on third party dental insurance contracts. Only 2 staff members knowledge (Tiana and Elizabeth) understand dental insurance allowables. Front office staff rude, very ugly attitude experienced in Botetourt office specifically. Overall I've used this dental practice 30+ years but have now moved my family. Would not recommend.

I really enjoyed this dentist office. Myself and my whole family went here and was always happy…read morewhen we left. But now I hace a different outlook on the place. The office manager Denise kicked my 17 year old daughter out because my daughter had covid and I had to reschedule her appointment, I missed the next appointment because I didnt know I would be stuck at work unable to use my phone 24 hrs in advance. I submitted a reschedule appointment online and never heard anything back. They never let me know we had a new appointment, no confirmation appointment, no phone call. Nothing. She was very rude and now I will be pulling my whole family out and taking my business to another dentist.

I have been extremely happy with all aspects of Mill Mountain Dentistry. Professional. Caring. Best…read moredental care I've ever had.

I would have rated 0 stars but not an option. appt was 50 minutes late and then had to be forceful…read moreto get back as I had another appt 1 hour later. But Dr Sydris is the only reason I ever went to MMD and the staff was friendly. The staff now are nice but not attentive. I walked in and one lady was in the phone and the other ignored the fact that I was there. Will not be returning of course.

I was referred to Mills & Shannon, DDS by a friend. When I first arrived I done my paperwork and…read morewas taken in immediately. No wait. The staff was very friendly and informative. Im from Austinville, Va., which is 70 miles away, and I've never been to a dentist that is so thorough and they explain every little detail about what their doing. They also explain all choices and cost so the decision is yours. Your made as comfortable as possible through all procedures. I know no one wants to go to the dentist but for me , when I do have to go, there is only one choice for me, Mills & Shannon, DDS. Thank You,

From the owner: We strive to give each patient individualized care by taking the time to listen to all of their…read moreconcerns. Every guest to our office will be given the same kind of regard and courtesy that we would give to ourselves and our family. Care credit accepted.

Excellent staff. Friendly and professional. Down to earth. Near zero wait time. All questions…read moreanswered in layman's terms

If you have dentist anxiety this is the place you need to go. I was a nervous wreck . I thought…read moreabout being sedated but I talked to my dentist and his nurse and they assured me all would go well. After praying I decided ok let's do this. It was awesome. Today is day 6 and I survived. I've Had a follow up visit and I feel great. Thank you God, Dr Kreger and Nurse Caley for bringing my confidence back.

I have been going to Dr. Kreger for several years and could not be more pleased with the great care…read morethat I have received. Dr. Kreger is very pleasant, caring and highly skilled. He goes out of his way to insure that procedures are painless and takes the time to fully answer questions and address any concern that one might have. He always explains available options, advantages, disadvantages and estimated cost. If one has a dental emergency, he and his staff arrange an appointment quickly take care of the problem. The office staff is friendly, helpful and efficient.

Never really had too much interaction with the staff, but Dr. Love was amazing. After canceling…read moreabout 7 appointments at other offices, I finally took the leap and got 2 of my wisdom teeth pulled here. I was TERRIFIED! She numbed me and I literally did not feel a thing. The extraction was super fast. She stitched me and I was all heeled up in about 3 days without any pain or anything. If you have time, ask for a tour of the office. It's super cute! Hopefully I'll have my work done in the jungle room next time.

What a great lady!! I was just released from the Army and had some work done. If it wasnt for her I…read morewould have never known the Army took part of a cheek bone without me knowing. My girls had braces done and the progress has been beautifully done. Very professional staff! If you have a problem with the staff you should address it to her and let it be known. Im pretty sure they would have handled it professionally like she handled my insurance inquiries. The office and exam rooms are also clean. I encourage people to accept her as your dentist. I really liked her work done on my familys teeth.

This is an awesome practice. The office and dental work areas are neat, clean, well equipped, and…read morestaffed by polite and professional. Dr. Alouf and his staff perform compassionate, painless (well nearly) , and expertly done dental work. Sarah is a wonderful dental hygienist. Sarah is an expert, performing quality detail hygiene in a warm an caring manner.

Visiting Dr. Mayerchak's office was my worst nightmare. I had an awful tooth ache so I went to her…read moreoffice for an appointment, she told me that I needed to get a root canal done. I followed her advice and proceeded to get a root the procedure done (which only took her eight whole minutes) I was so surprised because I have gotten root canals in the past and never have they been so fast! I headed home with a swollen and pain throbbing mouth, this lasted a week. I called many times and they just told me to take some more antibiotics, It didn't change anything so I decided to visit a different dentist to ask them for second opinion . other Dr said that I should not have gotten a root canal because my tooth was already moving so much. I should have gotten implant instead. That tooth had no crown and only the root, so Dr. Mayerchak gave me the wrong advice. I then went to Dr. Mayerchak and told her about what I found out, she was unhappy with that. I explained this to the manager, and she promised me a full refund, however they still not wish to refund me money. I spent $745.00 for the root canal and they also charged me another $145.00 for pulling same tooth.I cannot trust this clinic anymore, I need to find another more qualified dentist to take care of my dental care.

From the owner: At Roanoke Dental Care, we offer comfortable, pleasant dental care for your entire family! David…read moreJones, DDS and our professional staff are proud to offer the comprehensive care you deserve. Call us today to schedule an appointment with our talented dental team!