This inn is adorable- the room we were in was lovely, beautifully decorated and the bathroom was…read morelarge and updated. our room was white with crown molding and such nice touches. we had two queen size beds and the room was large. The room itself didn't have a fridge or a coffee pot, but right outside of our room was an area with coffee, ice, refrigerator, toaster, bagels, breads, yogurt and more. The location of this Inn was super close to restaurants and the Harbor(right in front of the Harbor), Sackets Harbor village is lovely also! I would definitely stay there again. It is located on Lake Ontario. Highly recommend!

A few months ago my husband and I booked this Inn to celebrate our anniversary and went with the…read moreanniversary package. We weren't expecting an incredible experience but we certainly got one! Judy was wonderful managing our reservation and warmly greeted us when we arrived. I like the concept of boutique hotels but sometimes find they can be too cramped or stuffy, not the Harbor House Inn. It's intimate but rooms are spacious so you feel like you can breathe. The room was absolutely amazing, farmhouse chic with a splash of coastal aesthetic. The soaking tub was to die for! The bed was very comfy. All the staff were friendly. Our room had a partial view of the lake, was a welcome surprise. The hotel is right in the center of town, perfect walking location to the battlefield, shops and eateries. All we wanted was a night away from the little ones but Harbor House Inn delivered a sweet experience. Highly recommend and will definitely return. It was worth the money spent!

Acceptable Fairfield. Friendly staff. Older building but maintained relatively well. Clean…read moreroom. Edible breakfast. Plenty of free parking. Gets job done in area.

Sorry for the dim pic, arrived after midnight. But if you are booking directly thru their website,…read morethe room photos are not updated. Looks like they did some renovations! It's well-maintained. They get cleaning job done well! I seldom feel a room that's okay to "use" without wiping/sanitizing. The front desk people are helpful and friendly too! Complimentary breakfast available. Cute tiny indoor pool up to 4ft only. Location near food establishments. Would reco!

This hotel is really nice…read more Been here a few times and returned under their special winter pkg. Occupancy was low. Room was clean. Restaurant was excellent. Breakfast food and service excellent. Large portions. Starbucks coffee free, front desk in morning fantastic. Makes no sense, you can bring free coffee into Restaurant but if you order it with breakfast, $5.00. Front desk, Jacob evening fantastic. Some daytime staff at desk unfriendly and so, so. Shower, no cold water in couple rooms, some only hot water. Still overall recommended. Nice pool and hottub. Large event space and easy parking. Ps Robes are very nice and worth $75. If you need one.

My excursion to the North Country (1000 Islands region) of New York State was amazing, with the…read moreexception of the second day of my 2 night stay at this "four-star" hotel. First, a fire alarm at 2:30 am meant I didn't sleep the rest of the night (meanwhile, I had to check out the next day and drive 3 hours to get home. Maybe no big deal for a young person in good health, but for a senior with myriad health issues, this was the start of a bad experience that just kept snowballing. Next, the hotel's boiler broke and it took them all night and well past 9 am before it was fixed. Right at the time when everyone is trying to take their shower, but can't so they can't get out, check out or just wash their hands???? How does a business whose sole service is providing "hospitality" NOT have a backup boiler?? Not a perfect solution, but a backup could have been activated and some service restored while the main boiler was being repaired during the morning wake-up, get out and go hours. The hotel doesn't offer a continental breakfast, just an overpriced and reportedly mediocre restaurant onsite. They do offer coffee, but there was NO coffee when I checked, even though it was still well within the window when they purport to offer it--and no one in sight to ask if they could refill the carafes. So now, I've had it. All I want to do is get the hell out. But I have severe COPD so I have to lug my oxygen machine as well as regular luggage anytime I travel. I could'nt manage all of it by myself. But of course all TWO of the luggage carts were in use by able-bodied single thirty somethings or families with children. Wouldn't it make sense for the hotel to reserve at least ONE cart for people in wheelchairs or who have trouble BREATHING??? When I went back to retrieve my oxygen machine, the key card would not open the room door because it was just past checkout time, so I had to go back to the lobby and ask the front desk to temporarily reactivate my card key. Will I visit Clayton NY again? Absolutely. Will I stay at the Harbor Hotel again? Sorry to say, No.

Clean well appointed rooms. Friendly helpful family friendly staff. We left a necklace behind and…read morewere contacted right away!

The room is good sized and clean. The on-site bar and restaurant are excellent - good food,…read morereasonably priced, nice ambiance. The pool hot tub and gym are a nice addition. Recommend highly.

We can't say enough about West Winds. They owner and staff are super friendly and accommodating. We…read morestayed in a standard room that was well furnished and up to date. The grounds were well maintained with lots to do. Bocci, horseshoes, a pool, fire pit and more. We will definitely stay here again next time we return to the area.

A nice, casual, quiet and comfortable motel, with rooms and cottages. Beautiful view of the river,…read morewell worth the steps down to the dock (-there's a lot of them, lol). We've stayed here the last few summers and every year more and more is updated in the rooms, so the owners are continually making improvements. Owners are welcoming and friendly, and there's a bonfire every night. Best of all it's only a few minutes drive to Clayton.

Spent a quiet night there. Sherry was easy and pleasant to…read morework with making reservations with great communication The hotel is nice and clean and quiet. With the beautiful view of the water. With porches and chairs to sit and watch the sunsets. We had a good night over all. The balcony could use dusting before the guests arrive. The beds are small in my opinion , full size . I like to stretch in my bed. Keep the door closed when outside your room or the bugs will get in.

This little motel is a gem. It is cozy and clean. The hardwood floors are beautiful. A door from…read moreyour room takes you to a deck which is inches from the water! It is a nice area to relax and enjoy the lake.

NICE PLACE TO STAY IN WATERTOWN, NEW YORK…read more========================================= Note to myself to always confirm hotel reservations, especially when my husband makes them. We arrived Thursday, November around 5:00 p.m. and we were supposed to meet a group for dinner. They had no record of our Expedia reservation and said that our reservation had been cancelled. This was not the case as my husband just changed it to add one day at the beginning and taking off one day at the end. After sitting in the lobby for about thirty minutes they let us check in until everything got ironed out with Expedia. The room was nice and quiet and the bed was very comfortable. It helps having free breakfast and coffee all day long too. I'd definitely stay there again.

They only turndown the room every 3 days, ok thats fine but i asked specifically for it to be done…read moreat the front desk the morning of the 3rd day (because this has happened multiple times) and upon arriving back to the hotel at 6pm the room had not been touched. Twice all of our towels were taken (even though they were hung up to be reused) and not replaced. The first night here there were used towels from the last occupant still hanging on back of the bathroom door (come on now). The TV just keeps going all digitally scrambled and totally unwatchable. Overall terrible experience.

Sackets Harbor / Lake Ontario is a beautiful region of NYS to visit. Be aware, however, there…read moreare only a few hotels. There are plenty of RV parks, but hotels, restaurants and grocery stores are few and far between. Our room at the Marina Inn and Suites was charming and spacious overlooking a field that was utilized as a lacrosse field from 8 am till 8 pm. Towels and hot water were all more than adequate; king bed was comfortable. Down on the first floor is the ice machine and a washer/dryer area. Dryer came in handy since it was raining most of the weekend of our stay. Staff are on duty until 8 pm most days. The building is close to the water and has adequate parking for this building. Out back was a marina and a restaurant which unfortunately had closed due to COVID last year. It was open for two dates, one of which we were staying at the inn and one at the end of the month. The bad news was there was no table availability. We were welcome to check out the bar and sit in the adirondack chairs but weather being what it was, we opted for other entertainment. The restored building next door was now a YMCA which was open for occupants of the Inn. We did not utilize this because unless you walk about a bit, you won't know it's the Y. In this area of buildings that have been restored, is another surprise - a pizza shop. Another review to come. If I go back to Lake Ontario, I am sure that the Inn and Suites will be on our list of places to see and stay at again.

We were checked in by a welcoming and helpful staff member. We had a lovely, clean, large suite on…read morethe water side with a patio. We appreciated the effective and consistent AC during the little heat wave. I usually have a hard time sleeping through hotel noises (other visitors, fans turning on and off, elevators, etc...), but none of these things existed. The bed was perfectly comfortable, and the room was stocked with whatever we might need. The decor is dated, but with such a reasonable price (compared to other options) and so much else going for the inn, we'll happily accept some well used furniture and carpets. Also just to note for future travelers: The windows are quite small, so the view is minimal.

Rooms are unique and clean. Within walking distance of downtown, brewery with pizza, wings, etc…read more. Beds and pillows are new and comfortable. We're going back for a 2nd weekend.

The owners, Berny and Valerie, were very hospitable and a great help in telling us what was going…read moreon in the area during our stay. Provided us a map and even wrote down all the stuff going on and where it was on the map! Great little property in a great location just off the main strips. Stayed in the main house. It was clean and very well appointed. Definitely will come back here!