We chose this place because it allows dogs and it was close enough to where we were. Upon arriving…read morethe place had a smell of stale cigarettes and bleach, an upgrade from the mothball smell of another review. We checked in, everything seemed normal. Upon further inspection if the towels could talk, they would tell a story. The dried vomit outside of our room was a nice touch to add to the experience. The bed, and the pillows had live bed bugs. We saved one in a piece of toilet paper to show the property. We packed our belongings and checked out. I stopped at the front desk, informed them of our room number, we were leaving, and why. I showed the gentleman the live bed bug we found. His reaction wasn't the best, and no refund was offered. Booking.com tried to get us a refund, but the property refused to return their call. The property refused to communicate with me as well. Below is a picture of the live bed bug we presented the property and one I found on me when I returned home, which I obviously killed, after driving 5 hours in the pouring rain, at night through the Adirondack Park.

Stayed here before dropping our daughter off at camp. It looks like an older Holiday Inn Express…read morethat hasn't updated, so there's no newer amenities, but it's a perfectly serviceable hotel with clean beds, good showers, and a very friendly staff. The owners and the hotel housekeepers were all extremely pleasant. We had a dog-friendly room because we brought our boy, and there was nothing wrong with the room at all. We had a nice night here with no complaints. They offered breakfast the next morning and it was what you would find at a HI Express or something comparable. I agree that even though the hotel is smoke-free, you can tell that some people try to get away with it. Lazy. The weather was great, they could have gone outside.

We are up every two weeks during snowmobile season and this is one of our regular stops. The dogs…read moreare awesome. The staff is great. Wings are great too. Met a lot of cool people here on a quick stop. The ride here from another place is super flat and fast everytime we are up so it's a must stop for us.

Out on the snowmobile. Stopped for lunch and to warm up. My husband had the Philly cheese steak…read moresandwich and I had the chicken fingers. We each had a beer. You order at the bar and they bring your food to the table. Plastic hanging between the tables to create your own space due to COVID restrictions.

Acceptable Fairfield. Friendly staff. Older building but maintained relatively well. Clean…read moreroom. Edible breakfast. Plenty of free parking. Gets job done in area.

Sorry for the dim pic, arrived after midnight. But if you are booking directly thru their website,…read morethe room photos are not updated. Looks like they did some renovations! It's well-maintained. They get cleaning job done well! I seldom feel a room that's okay to "use" without wiping/sanitizing. The front desk people are helpful and friendly too! Complimentary breakfast available. Cute tiny indoor pool up to 4ft only. Location near food establishments. Would reco!

Clean well appointed rooms. Friendly helpful family friendly staff. We left a necklace behind and…read morewere contacted right away!

The room is good sized and clean. The on-site bar and restaurant are excellent - good food,…read morereasonably priced, nice ambiance. The pool hot tub and gym are a nice addition. Recommend highly.

NICE PLACE TO STAY IN WATERTOWN, NEW YORK…read more========================================= Note to myself to always confirm hotel reservations, especially when my husband makes them. We arrived Thursday, November around 5:00 p.m. and we were supposed to meet a group for dinner. They had no record of our Expedia reservation and said that our reservation had been cancelled. This was not the case as my husband just changed it to add one day at the beginning and taking off one day at the end. After sitting in the lobby for about thirty minutes they let us check in until everything got ironed out with Expedia. The room was nice and quiet and the bed was very comfortable. It helps having free breakfast and coffee all day long too. I'd definitely stay there again.

They only turndown the room every 3 days, ok thats fine but i asked specifically for it to be done…read moreat the front desk the morning of the 3rd day (because this has happened multiple times) and upon arriving back to the hotel at 6pm the room had not been touched. Twice all of our towels were taken (even though they were hung up to be reused) and not replaced. The first night here there were used towels from the last occupant still hanging on back of the bathroom door (come on now). The TV just keeps going all digitally scrambled and totally unwatchable. Overall terrible experience.

Very nice people Very clean…read more I could stay longer if you have a senior citizen discount Also apartments

Very nice and clean motel. We stayed 1 night when we…read moreattended a race nearby. The room is clean. The bed is big. Microwave, big fridge . Tv. A table . 2 sinks. The lighting outside is really nice to look at! Should have taken a picture. Affordable also.

This hotel is really nice…read more Been here a few times and returned under their special winter pkg. Occupancy was low. Room was clean. Restaurant was excellent. Breakfast food and service excellent. Large portions. Starbucks coffee free, front desk in morning fantastic. Makes no sense, you can bring free coffee into Restaurant but if you order it with breakfast, $5.00. Front desk, Jacob evening fantastic. Some daytime staff at desk unfriendly and so, so. Shower, no cold water in couple rooms, some only hot water. Still overall recommended. Nice pool and hottub. Large event space and easy parking. Ps Robes are very nice and worth $75. If you need one.

My excursion to the North Country (1000 Islands region) of New York State was amazing, with the…read moreexception of the second day of my 2 night stay at this "four-star" hotel. First, a fire alarm at 2:30 am meant I didn't sleep the rest of the night (meanwhile, I had to check out the next day and drive 3 hours to get home. Maybe no big deal for a young person in good health, but for a senior with myriad health issues, this was the start of a bad experience that just kept snowballing. Next, the hotel's boiler broke and it took them all night and well past 9 am before it was fixed. Right at the time when everyone is trying to take their shower, but can't so they can't get out, check out or just wash their hands???? How does a business whose sole service is providing "hospitality" NOT have a backup boiler?? Not a perfect solution, but a backup could have been activated and some service restored while the main boiler was being repaired during the morning wake-up, get out and go hours. The hotel doesn't offer a continental breakfast, just an overpriced and reportedly mediocre restaurant onsite. They do offer coffee, but there was NO coffee when I checked, even though it was still well within the window when they purport to offer it--and no one in sight to ask if they could refill the carafes. So now, I've had it. All I want to do is get the hell out. But I have severe COPD so I have to lug my oxygen machine as well as regular luggage anytime I travel. I could'nt manage all of it by myself. But of course all TWO of the luggage carts were in use by able-bodied single thirty somethings or families with children. Wouldn't it make sense for the hotel to reserve at least ONE cart for people in wheelchairs or who have trouble BREATHING??? When I went back to retrieve my oxygen machine, the key card would not open the room door because it was just past checkout time, so I had to go back to the lobby and ask the front desk to temporarily reactivate my card key. Will I visit Clayton NY again? Absolutely. Will I stay at the Harbor Hotel again? Sorry to say, No.

This inn is adorable- the room we were in was lovely, beautifully decorated and the bathroom was…read morelarge and updated. our room was white with crown molding and such nice touches. we had two queen size beds and the room was large. The room itself didn't have a fridge or a coffee pot, but right outside of our room was an area with coffee, ice, refrigerator, toaster, bagels, breads, yogurt and more. The location of this Inn was super close to restaurants and the Harbor(right in front of the Harbor), Sackets Harbor village is lovely also! I would definitely stay there again. It is located on Lake Ontario. Highly recommend!

A few months ago my husband and I booked this Inn to celebrate our anniversary and went with the…read moreanniversary package. We weren't expecting an incredible experience but we certainly got one! Judy was wonderful managing our reservation and warmly greeted us when we arrived. I like the concept of boutique hotels but sometimes find they can be too cramped or stuffy, not the Harbor House Inn. It's intimate but rooms are spacious so you feel like you can breathe. The room was absolutely amazing, farmhouse chic with a splash of coastal aesthetic. The soaking tub was to die for! The bed was very comfy. All the staff were friendly. Our room had a partial view of the lake, was a welcome surprise. The hotel is right in the center of town, perfect walking location to the battlefield, shops and eateries. All we wanted was a night away from the little ones but Harbor House Inn delivered a sweet experience. Highly recommend and will definitely return. It was worth the money spent!