A haven for someone that is scared to death. They will take care of you and give you the best care…read morepossible. Its an organization dear to anyone's heart.

Yesterday I returned for additional tests. It was a big improvement. The receptionist was very…read morecheerful! I completed the E-check-in and it made checking in clinic easier. The technician was such a sweetheart and made sure that I was comfortable. If I were to come in future, I will take my small crochet blanket. It felt cold but the technician tried by putting a towel over me. I guess I get cold so easily. I will not take points off this. The spa robes are cute. There are lockers to store your belongings. There are a lot of stairs if you must do tests upstairs but there are also elevators too. I had a good experience except for being cold. I recommend this clinic keeping warm blankets it helps a lot. But in the meantime I recommend you taking along a favorite small blanket.

BILLING A NIGHTMARE 1) Asked them to bill my insurance…read morefirst 2) Not sure if that happened and can't reach a human 3) keep receiving invoices for the original balance 4) Tried using their automated system and the system doesn't work 5) By this time they owe me money for the amount of time it's taken me to attempt to speak with a human and/or settle my bill. TERRIBLE!!!!!!!!!!!

I would rate less if I could. In November I had work done in Bonney Lake and was moved to…read moreCovington Hospital. Managed to get all my bills paid in full. Then months later I receive a bill that went to collections and when I called to talk about it, they hang up on me. This is not good business practices, and I would stay away from them. I f this negatively affects my credit I will pursue legal actions.

Unless you feel like constantly chasing them down, ask for a different location from your…read moreorthopedic or Doctor. I handed some info to them that pertained to my heart monitor. They promised to call me back the same day... nope Next day I call them - Voicemail Next day I call them - Another Voicemail - hour later, called back Told by my Orthopedic specialist at Puget Sound Orthopedics that the Imaging place will call me within 5 days to schedule an MRI but I will likely have to call them (pretty bad when their own Doctors have no faith in them). Day 5 comes... nothing Day 6 I call them - Voicemail Day 7 I call them - Voicemail It's a good thing I am only in a little pain. If I was experiencing severe pain, I would be seriously sick of these people. You NEVER reach a person when you call. You get sent to the Voicemail box and promised an answer within 24 hours that never happens. If you are in any sort of hurry, just beg your Doctor to send you anywhere but the Tacoma Puget Sound Imaging. If you are in no hurry, roll the dice and go here.

I have been to this location many times for the open MRI. I've always been treated very nicely,…read morethey have friendly staff, they work with my anxiety and address all of my concerns before my appointment. I've also recommended this location to other people in my family and friends as well, they have always said good things about them as well.

I had a similar experience to the other reviewer. I am on a 12 month auto-debit payment plan…read more(which they just withdrew on 1/23) and they put me in collections on 1/6... makes no sense. Shady, shady business. I will never go here again.

I'm so happy we chose RAYUS Radiology for my imaging needs. I had a thyroid ultrasound in the same…read morebuilding as my primary care doctor. The scheduling was easy over the telephone. Checking in with Jonah was easy as well. He was courteous, professional and efficient. The technician Alicia was personable. I really appreciate when medical staff introduce themselves, explain the procedure, inquire on my comfort level. Alice did all of this and asked if I have any questions as well as inform on when results are expected.

Update: They got back to me via email and stated that they were having staffing issues. Last week…read moreon Wednesday in these emails, I was told that a MRI on additional area could not be scheduled at this time because while they had the order from my doctor it had not been authorized by my insurance. I had a MRI today for a different area. The technician that performed my MRI was great and used plenty of humor to help make the time go by. Five star experience on the actual MRI. On my way out the door, I stopped at the desk and asked the receptionist if there was an update available on where my approval was at for the other MRI area. It had been approved by my insurance. Rayus had not contacted me at all to let me know it was approved or get me scheduled - they have my email and text. When they checked me in, they made zero mention of it. I just happened to find out because I asked about it. Their administration side of things is just bad.

Such caring and amazing doctor. Great quality pictures. Place is clean and welcoming.read more

Doctor was amazing very nice he got great photos , clean and comfortable environment I'd go 100x…read moreagain 10/10 recommend!!

My CT was on time, the staff was friendly and professional. The person doing the CT was helpful…read morewith a pillow under my knees to make me comfortable. The results were quick. I was impressed.

They are really good. My doc requested a complex CT scan,…read moreand worded the referral vaguely. Bellevue Imaging started muzzing me about it, like - "oh, it's not completely clear; oh we are concerned about exposing you to too much radiation, etc". Eventually, they ceased all communications with me completely. So I called TRA. TRA was great. They scheduled the scan within 10 days of my first call, they got insurance approval for it, and did it without any issues. Highly recommend.

Lenna is very knowledgeable about holistic health. She's friendly and professional. I've had…read moreLymphatic treatments done and noticed a difference in my overall health and energy. I'll be adding this to my regular routine and look forward to my next treatment.

From the owner: The science behind early breast cancer detection has been evolving and innovative technology and…read moretesting has provided women with options in taking a proactive approach to breast health. Non-invasive digital scanning provide women with an additional and comprehensive approach to complete breast health awareness. ​ Mammography has been the standard diagnostic breast imaging tool that uses x-rays to detect early cancerous changes in the breast. Digital breast thermography is a testing measure that can be used for breast screening for women seeking an alternative to the use of X-Ray. A University of Wisconsin study shows 70% of tumors can be identified on a Thermograms 8-10 years prior to a mammogram. Thermography is a painless, radiation-free, state of the art screening procedure that uses heat detection to locate areas of temperature differences in the body. Most pathological processes demonstrate a form of increased heat, and some neurological processes show excessive cold, or hypothermia. Breast disease can be detected by looking for areas of excessive or increasing heat that may indicate areas of angiogenesis, or increase of blood vessels supplied by a growing tumor. ​ As with the oral thermometer that has been used from the beginning of medical history, changes in temperature indicate disease processes. Finely tuned technology can find abnormalities in human wellness long before the body's sensory organs can identify them.

I cannot believe that this company is in business yesterday I brought my son over to get treated…read morefor stitches because on Easter Sunday he was hit by a vehicle on a friend's bike and fell over cut his face open blood pouring out of him. He's only 10 years old and they told us that they could not see him because if he was a minor, this was the MMA that said this this was not the doctor herself or him, but the MA said that they can't do anything about that because they don't treat for that kind of age. My son was already scared enough as it was and for him to have to ride around with his father with a tower holding pressure to it and bleeding and have ice on his face is not correct. I'm very disappointing in this place. I hope the management can. fix this problem. I will not for no one to this place at all is terrible that the company supposed to be before the people to help them in medical field yet you can't even treat my son with two stitches. That's all he needed. I'm very disappointed in this company and will never look to come to this company ever again for help or trust my children or my loved ones with this place thank you to Mary Bridge Hospital that treated by Son and took good care of him. I will not show the pictures of the open wound, but it's only closed up. Add 100 you get a -100 with me I hope people see this and take it serious and really choose not to use them as a provider go to a different place. I don't care if it's any other Indigo get away from me because they can't treat a kids for that that tells a lot about a company.

As with all of the Indigo Urgent Care branches I have been to, this was a stellar experience. I…read morecalled ahead and they put me on the walk-in list. I arrived 30 minutes later, they expected me and checked me right in using my existing Multi-Care profile. Today I have something wrong with my eye. Dumb, but it's my third day of pain and it's been worsening and I'm concerned about infections. I have kids, I can't afford to get sick because I ignored an infection. They got me in and out in under an hour. This feels like a small miracle but this branch just opened and I am not even sure most people know it's here. The staff was absolutely lovely. Kind, patient... when a little girl dumped a water bottle on a PA, she barely flinched and asked someone else to grab her a paper towel on a calm voice. Bravo, Indigo! Keep it up.

Amazing, i wish i got her name but the phlebotomist there on 9/4 at like 2pm. So fast, i usually…read morehave issues at blood draws cuz ppl cant find my veins. I was in and out in 10 minutes.

How can a person be so bad at drawing blood??? I have the most prominent, easy veins in the world…read moreand Cheyenne must've stabbed me straight in a nerve because I had excruciating shooting pain the whole time she drew. 20 minutes later and it's still there. Upon further research she definitely caused me nerve damage that could take months to heal or even be permanent. Unless you're wanting to deal with malpractice, AVOID THIS PLACE