My 5-star review solely goes to Gabe who performed my MRI brain scan this month. Gabe was not only…read moreprofessional and explained every step of what can be a stressful and frightful experience, but his personality and kind humor of keeping things light helped me tremendously. Gabe is also a great person, personable, and found that we had a lot in common. Of all the MRI's I've had done in the past, mostly stemming from my time in Nevada, Gabe and this MRI was truly the best experience I ever had. Thank you so much, Gabe! Also, a big shoutout to Shelly, who called me to see if everything was fine. Thank you so much, Shelly!

I would rate less if I could. In November I had work done in Bonney Lake and was moved to…read moreCovington Hospital. Managed to get all my bills paid in full. Then months later I receive a bill that went to collections and when I called to talk about it, they hang up on me. This is not good business practices, and I would stay away from them. I f this negatively affects my credit I will pursue legal actions.

I've been here for 3 mammograms. I've always found the technicians to be very friendly and…read moreefficient. Wait times can vary, but the imaging goes rather quickly. Results are provided in a timely manner. The front office gals have always been helpful and friendly. I would recommend for breast imaging.

Ass holes! They like to put you on hold then go to lunch for an hour!!! After a month, they still…read morecannot decide if my eye surgery is OK for MRI, doctor recommended this as urgent for cancer care.

I went to Lakewood TRA for my first mammogram. I was so nervous and scared. The staff was…read moreabsolutely amazing. So kind and caring. The location had a cozy, warm vibe. It had festive decor (holidays). The clinic did not in anyway feel cold and plain. Very clean. High-tech equipment. Would highly recommend to anyone who needs to get a mammogram. Quick, convenient, painless. Another mega breast cancer screening center had a 10 month wait. I got in at TRA timely. Skip the regional mega breast cancer center and choose this location! You won't be disappointed.

This is the worst scheduling experience I've ever encountered. My appointment for my very first…read morepregnancy ultrasound (13 weeks) was scheduled for Dec 23rd, I put in leave at my office for the appointment and then received a reschedule text the morning of my appointment about an hour before due to bad weather... ok that's understandable. Rescheduled for 7 Jan, put in leave at my office and received a text the afternoon before the appointment and the rescheduling person said it was because "there will be no ultrasound techs in the office that day"...ok now I'm concerned. An entire medical imaging company with no ultrasound techs on a day they're fully booked. Seems like a poorly run business, but ok I guess fluke emergencies happen. Rescheduled for today, put in leave at my office and am getting ready to go to my appointment and receive the text to reschedule. I don't even care what the excuse is this time. I'm shocked with how unreliable this medical company is. And because of this I would not recommend them to anyone, especially if it's urgent. Thank god for Mother Nurture and other out-of-pocket ultrasound services, I would have never seen my baby develop and know that she's healthy and has all her fingers and toes at now 18 weeks. Please work on your glaring scheduling issues.

Excellent Healthcare, but their automated billing service is straight out of 1985. Invoice will be…read morevague, so you'll have to call a call center to discover what it's for. Then you sit through a couple dozen "if this is correct enter 1..." prompts. Seriously believe the stress of dealing with a Medical Institution that doesn't value their patients time as much as their own should be avoided. There's a special place in hell for business owner's who still use such antiquated bill paying services...

I've had a great experience at this imaging center. Everyone here is incredibly kind and welcoming,…read moreand they always make me feel comfortable during my visits. The staff is patient, professional, and truly cares about creating a positive experience for their patients. I really appreciate the way they treat people, and I would definitely recommend this place.

A sign language interpreter was required for an appt, the interpreter was scheduled for the wrong…read moretime by their staff. The manager refused to allow us to wait the 30 mins for the interpreter saying they were on a tight schedule. Even though it was their fault and I had to take a day off for it! I will never go back.

My CT was on time, the staff was friendly and professional. The person doing the CT was helpful…read morewith a pillow under my knees to make me comfortable. The results were quick. I was impressed.

They are really good. My doc requested a complex CT scan,…read moreand worded the referral vaguely. Bellevue Imaging started muzzing me about it, like - "oh, it's not completely clear; oh we are concerned about exposing you to too much radiation, etc". Eventually, they ceased all communications with me completely. So I called TRA. TRA was great. They scheduled the scan within 10 days of my first call, they got insurance approval for it, and did it without any issues. Highly recommend.

Garbage service. Never received invoice. Paid balance and continued to get contact about that same…read morebalance. If they cant handle billing data they definitely shouldn't be trusted with medical data.

I received excellent customer care. Carrie H was very thoughtful helpful and patient and helped me…read morenavigate with the insurance company. Thank you for your great service!!!

3/15/26 I received a text saying they received my doctor order for a CT scan. I tried to call and…read morethere were 20 callers in the queue. I put in a request for a call back. After four hours of not getting a call back I tried calling again. There were 30 callers in the queue. I went to the tranow app and tried to schedule an appointment. Got it filled out but it asked some complicated medical questions about the type of CT scan. I had to guess. It kept telling me there was an error in red and I was not able to submit because I couldn't guess the right answer. Soooo I tried calling back again. There were 30 people in the queue. That day and the next day or any day I never got a call back. If you are not going to call back don't offer it. Since I never got a call back a few days later I was in the neighborhood around 4 pm so I stopped by. They stop taking walk ins at 4.30 pm. The staff called to see if they could take the image. They were able to do it. The actual scan took five minutes. If you have the type of imaging that you can walk in don't bother calling. Just do a walk in. Calling is non productive and ridiculous.

Always prompt and kind when I have scans here. Receptionist are dependent on who you get there is…read moreone in particular who always goes above and beyond. Nurses and technicians have always been kind and never shame me for being a large 270 lb woman. The fact that I have mostly gotten good news there probably helps with the good feelings .