Great service and amazing people who work with you…read more Reliable, friendly, trustworthy Above all Honesty Highly recommended

I should preface this review with the fact that I am a college Student with an incredibly crunched…read moreschedule and an old car with millions of problems. Master Radiator has been servicing my vehicles for the last 8+ years at least with excellent service. Most Recently, my power steering went out after my hoses for the unit ruptured. Of course, they took photos to show the damage, not just say that something's broken. They serviced it in a timely manner, but unfortunately there were some bumps in the road. They hired a NEW Technician who worked on the vehicle... who basically destroyed my rack & pinion, requiring a replacement, but *he didn't tell anybody.* After the desk called me to confirm they can fix the part (believing that it was broken before they had someone work on the car), they had him install a NEW one, and he destroyed that one too. At this point, they discovered that he was responsible for my original part being destroyed as well as the new one they were supposed to install. That technician suggested they just charge me for a new part & labor, and not disclose it to me. At this point in time, they fired said technician IMMEDIATELY. They called me, informed me of the situation, and then didn't charge me for either of the parts, or any of the labor. UPON RECIEVING THE CAR: I guess they could only find a Remanufactured part for my Rack & pinion. Remanufactured parts typically have light defects, and the new Rack & Pinion's defect was a little bit of play in my steering wheel. After reporting this concern to them, two of the mechanics came out to my car with me, did an inspection right in front of me, and explained that the part was Remanufactured, and there's a chance that if we replaced it again, there would be another defect... But we could still warranty the part out and get a new one if it was bothering me, but ultimately, the car WAS safe to drive (big thanks to Justin and Ben for seeing me right away) I decided that I'd gamble on the warranty, and Master Radiator definitely delivered. They installed a brand new R&P, and didn't even charge me for the labor! As far as I'm concerned, they took a really big financial hit to serve me, the customer. They will be keeping my business so long as I live in Michigan. 10/10, Definitely Recommend. Some service features to note: - You will be able to see pictures from the inspection so you don't just have to take their word for everything - You can call at any time and have them talk you through what they plan to do with your car if there's any confusion - You'll ALWAYS get an itemized bill - You can pick and choose through a list of *suggested* fixes, so you don't have to have to take the "All or Nothing" approach that most mechanics nail you with. And NO. They won't try to upsell you on stuff unless its legitimately necessary.

Excellent service. They warmed my car up for me before pickup on a very cold day. Repair was…read moredone quickly.

Jim was very kind. I needed a larger job done on my engine and he is a one man show so he…read morerecommended someone he trusts to do the job. I really appreciated that. He was honest and many friends recommended him.

Took my 2018 F150 in because my check engine light was on. I give them a list of all the things I…read moredid to resolve the issue (to no avail) and I thought it needed a new fuel injector. On the third day they called me to say they "checked all my work" and confirmed that wasn't the issue so they replaced the fuel injector... but the check engine light was still on. They said they weren't engine experts and recommended I take it to a Ford dealership (or some other place they knows engines). Since I asked them to change my oil when I dropped it off, they did that (too). After all that.... They charged me over $800!!!!!!! My advice stay clear of this place. What they did is criminal to charge me that much to not even fix the issue.

Nice staff, transparent customer service, and fair prices. Will continue to take my truck to these…read moreboys.

I've gone to LTM's oil change place for every oil change I've ever had. It's just where my family…read moregoes. When my AC was acting up the suggest I check out their auto repair place and now it's the only place I take my cars.

Not sure about the 2 other reviews. Looking at reviews from other places on the internet offer a…read morelot better review. So let's start. I usually go to the LTM quick lube down the street from my house. The service there has always been great even for my mother. The quick lube found low coolant and leaking thermostat. I scheduled an appointment well in advance to fix my mothers car for this leaking thermostat. Since it was our first time there, I was hesitant, but willing to have the work done due to the great service at the quick lube location. Scheduling service through their website online was painless. The next morning I was greeted with an email indicating they could get me in the morning I requested. Fast forward a week to the appointment. Was greeted and checked in my car. Waiting room, was a little crammed, but no big deal. I was dropping off the car for a full inspection and the requested repair originally diagnosed. LTM auto did a full check on the entire vehicle. They confirmed the thermostat leaking, low coolant, but also found a bad ball joint on the drivers side. Keep in mind, my mother noticed there was noise coming from the car, but could not attribute it to anything and suspected it was the alignment or the older tires. So this is when it got really cool. They sent email with the full diagnosis report. The report included photos and videos of the said problems, that could possibly cause issues. Along with other recommendations. What I found was a thorough report with pictures of the leaking thermostat, video of the bad balljoint moving, pictures of low coolant, and pictures of some very minor body damage they recommend a fix for. Mom didn't care for the body damage, as long as the car is mechanically sound for her to go to work. I spoke with the service advisor and found him calm and confident. Really ready to work to keep my business. I won't mention prices, because, everyones experience is different. And I myself know to look for all the prices online for comparable cost of parts. I found the work well within the normal margins for both parts and labor. People often complain about labor, but this is a smaller shop with a focus on customer service. The fact that they respond to all of comments shows dedication to their craft. Time wise, it took about a 1.5 days to get the car. Which, yes, some shops have a 1 day turn around, including the dealerships. However, again, I can tell this is a smaller shop, with a focus on its customers and their service. The next day, I received an email, phone call, and text saying my car was ready. Drove the car home on the freeway. The thermostat got hot very quickly, and I didn't notice the road noise my mother had mentioned to me before. Really, don't be swayed by these bad reviews. Everyone knows cars are expensive, especially if you don't take care of your vehicle or know anything about cars.

I visited for a Cold Air Intake (CAI) installation and am extremely satisfied with the results. The…read moreteam is clearly dedicated, hardworking, and focused on meeting the specific needs of the vehicle. Their professionalism is top-notch--I highly recommend their services.

I cannot say enough about this shop. My family will NEVER go anywhere else!! We have gone in twice…read morenow expecting to pay hundreds, only to walk out paying under $100. Kevin is so knowledgeable and honest and fair. You can't go wrong with Louie's Muffler!

Louie's Muffler & Automotive Services is a friendly local shop with reliable, affordable work…read more Today, they fitted a skid plate on my Tesla Model 3. Their service is top-notch, professional, fast, tidy, efficient, and priced competitively. Louie's is our trusted goto place for service.

Very transparent about what needed to be done and chronicled in detail each thing that was done…read more The office manager Lori is an absolute Gem!!

They will over charge you, and the mechanics will do a piss poor job and ruin the interior of your…read morecar! I've taken two different cars here and same thing every time.

I called them based on the one positive review and hoped for the best. They were excellent about…read morereturning messages so that left a good first impression. As the other reviewer said, the owner that I dealt with was prompt, professional and personable. He came to my workplace at the appointed time which was very hassle free and convenient. My 6 year old compact SUV needed a major interior cleaning and when he was finished the interior looked like new. The price was very reasonable too. I would definitely use them again and recommend to others.

I felt I got lucky finding these guys. I couldn't find any reviews on the web since they are a…read morefairly new company, but I decided to take a chance. I liked the fact that they make house calls, instead of having to take the car in and wait (or arrange for rides there and back). Two guys showed up at the appointed time and I could tell right away I was likely to be happy with the service. They were both very professional and personable, and they had a new trailer full of all of the equipment and supplies they needed (including water and electricity). After they both put in a solid 3 hours of work, the result was an SUV that would have passed for new if it were not for the couple of dings accumulated over 6 years and 100,000 miles of use. They were even able to remove some tree sap that had been on the hood for over a year that I was not able to do anything with. I will definitely be calling them again next year.