After a phone call with this company to request a quote for blinds for my entire house, I was left confused and shocked. I was calling to request someone to come to my home, measure my windows, show me their products, and give me an estimate. I had already gotten 2 different quotes from other companies and this was the standard process. The owner then asked me if I had the measurements of my windows. I told him no I do not because the companies I received quotes from earlier had those measurements. He then asked me to share the measurements with him, and to also share with him how much I was quoted by the other companies. When I told him that I did not think that was necessary, (as his company should come and do their own homework - not just get the job based on another companys homework,) he was very flippant and rude, telling me that. Quote:
... his company gets railroaded all the time into doing this for people and then people just end up picking the cheapest one, so he is not interested in my business. He said No, I think I will pass....
Are you kidding me, I have a house with 16 windows to put blinds on and he does not want my business because he does not want to come and measure them himself!
I am confused, as how else are you going to get business and turn a profit if you are not interested in putting any of your own work into it. Does he expect his clients to do all their own measurements of their windows...
Left incredibly insulted and confused. I would say steer very clear of this lazy, condescending company who places absolutely ZERO importance on their customer service.
Also Im not sure why this review says Im in SanFrancisco, I am in Edmonton Alberta. read more