Great service. I ran in there with limited time and the sales rep at the counter was really nice…read moreand accommodating. He helped me put the cigars in the box and made it look nice as this is a gift. This is definitely a customer friendly spot.

I really enjoy coming here. The service is usually warm, friendly and non-judgemental. The soda…read moreselection changes quite often and is inexpensive. They have a great variety of kratom-related items and are the most affordable that I have seen in any head shop yet. They sell decent quality charging cables and power supplies that will do nicely for most smartphones and vapes. Lastly I would love to mention that they sell and replace small lithium ion batteries for vehicles. Cheers

Update: confirmed they were Lafufus but good quality! Will hold me over until I get a Labubu :)read more

Really good shop! They have this mango ice cream made with real fruit, and you can actually taste…read morethe freshness in every bite. It's super refreshing, not overly sweet, and has that natural mango flavor that feels authentic. The texture is smooth and creamy. Definitely one of the best fruit ice creams I've tried here. Great service and value for money! Highly recommend -- must try!

The guy behind the counter was kinda rude but you can totally get any flavor VAPES I meam if you…read morehave the stamp card its a go otherwise they might not want to help you- so better bring that card but they got fogers geekvape fums you name it they have it flavors for days!!

Huge selection and good variety but high priced. Service was good as I had questions about pipes.read more

As a steady loyal customer, Cameron (hope I spelled that right, sorry in advance) and Sam have…read morebuilt something truly special in Fremont. As someone who deeply values community and personal wellness, I was blown away by the level of compassion and expertise they bring to their tech headshop. They are incredibly knowledgeable and go out of their way to ensure you're getting exactly what you need. They carry a great variety of wellness products, and their pricing on these important items is some of the most competitive I've seen. It is clear that Cameron and Sam are in this to support their customers and uplift the community, rather than just making a quick buck. If you appreciate a fantastic selection, fair prices, and owners who treat you like a neighbor, this is absolutely the place to go.

I go to this place for my vice ("Zyn" pouches) and herbal energy drinks. I used to come here quite…read moreregularly when my wife was using "vape" so I'd come purchase her nicotine solution & paraphernalia for her vape device. On the topic of paraphernalia; rather unfortunately & regrettably I cannot partake in cannabis until I retire from work. (6yrs, 7mos, 14 days - not like I'm counting or anything. LOL) They have any & every kind of vaporizer, bong, pipe, dab, rolling papers, blunt wraps. I mean they have IT ALL. In other words, excellent selection and rather large inventory. The pricing is VERY fair and reasonable, one of the reasons why I've remained a customer for years. Even present-day in our "YUGE" economy that is allegedly so great (it's not) and prices are supposed to be going down (they're not) - High Tech Head Shop keeps prices really reasonable. The customer service - top notch, always has been. It's usually one of two guys, been the same two guys for a number of years. They're both super helpful, really knowledgeable about the various products. I usually chat with the guys when I'm in there, because they're both hella cool & seem very much invested & genuinely interested in seeing to their customers needs/wants. Don't waste your time at ratchet smoke shops. Come to this place for all your vices!!

Ask for Rocky, who is the owner I believe. He used to have a shop when it was located over by…read moreSafeway. He is very fair and will give you good product no matter what your price. Don't be fooled by the dark, dingy appearance of the shop. Great products at great prices, I'm sure he's willing to work with any budget.

You won't find better prices anywhere in Fremont. Seriously. And if you do, let the owner know,…read moreand he will match the price. He is super friendly, eager to make the sale, and will always offer you a good deal on his merchandise. I have been here a handful of times, and have almost always ended up walking out with something pretty awesome at a great price. The store is totally packed, too (cluttered, some may say), so you're bound to find something that you like -- that is, if you're looking for pipes, water pipes, vaporizers, hookas, etc. Note: Expect to haggle.

The Humidor is an appropriate name for a cigar selling store. didn't look closely but didn't see a…read morewalk in humidor, just a cabinet one. a few well stogies inside: patron, fuentes, patron...no maduros seen. other items for sale: -chess sets -cigarettes, -humidors, -hand knives (comes in handy cutting off cigar ends, oh just kidding) smoke: patron (6.99) -not a rich smoke as i thought it would be. ashes: -surprised to see stogie shop in newark, going upscale?

Been in this store countless times and have never felt more insulted as i did yesterday, going into…read morethe walk-in humidor. Jim B., not sure if you are still in charge but whom ever is, I'd like you to know how your store is doing. Walking in, two guys were behind the counter and a half eaten sandwich from Subway I think, with the paper spread out over the glass counter top, covering the merchandise and droppings of lettuce all over the paper. Not very attractive walking into any business. Went into the walk-in humidor and one guy decided to go in after me to start "adjusting" the temperature settings. OK? I guess you can't figure that out when you open the store for the day?... He asks if I need help. I say nope. So he still stays there adjusting settings. I'm annoyed because one, he's standing in front of the cigars I want to look at and two, he's monitoring ME. So I guess the huge sign on the door saying, "YOUR ON CAMERA" and the obvious security camera pointing at the door isn't enough security. So I inch over to the other side of the room. He's still in there. (the walk in humidor is as small as a two piece bathroom). He finally leaves and leaves the door wide-open and stands directly in front of the door watching me. So I guess this guy is "security of the cigars." And after all the messing around with your settings, now you leave the door wide open to let all the heat out! Yeah, I'm not stupid. So we go back in the next day and guess what? There's a box of Little Caesars pizza wide-open on the counter top with half eaten pizza. Get it together.

If I could give 0 stars I would. Please DO NOT WASTE YOUR TIME HERE. There are SEVERAL OTHER…read moreSMOKESHOPS THAT ARE WAY BETTER LOCATED ON MISSION BLVD. Just came in for Loose Leaf's which are typically between $10-$12 anywhere else but this guy charges $16. I already should've tired away at the up-sale price but I was in already there and in a hurry. I opened the pack in front of the store employee to see if they were fresh and they were stale and old. I asked him if I could exchange the pack since he just witnessed me pay for and open a $16 pack that was of no use. He tried to sale me other packs and charge me more money. When I realized he was not going to accommodate me for their poor product quality, I decided to just leave rather than argue. I think that if your store is responsible for selling OLD AND LOW QUALITY PRODUCTS, then they should be willing to take accountability and correct the mistake. That being said, AGAIN PLEASE DO NOT WAATE YOUR TIME HERE WHEN THERE ARE SEVERAL MORE SMOKESHOPS IN THE AREA THAT OFFER WAY BETTER QUALITY PRODUCTS FOR WAY BETTER PRICING. AVOID THIS SMOKESHOP.

Bought a torch here for my boyfriends birthday once I got home we checked it out and it was already…read moredefective, it wasn't working right and the butane would leak out after trying to fill it. We called the store and asked for an exchange or at least a give us our money back but he hung up and said he was too busy to help us out.

I live 45 minutes away but I usually drop by to get a few sticks whenever I am in town. I purchased…read more3 sticks that was recommended by the store attendant. I'm a seasoned cigar vet that's been smoking for over 20 years and just wanted something new. After paying close to $100, I go home and decide to fire one up. I cut my cigar with a double guillotine and there's this long, fine, orange plastic strand that popped out. As I examined it further, I pulled it out and realized it was plastic deeply embedded in the filler. That strand was connected to another one so I pulled that one out too. I tossed it out of concern for my health and I immediately called the shop. No answer so I left a voice mail explaining what had happened and asked to be called back. That didn't happen. Given I had positive experiences up to this point, I thought I'd give them one more opportunity to address the situation. I called again and got someone on the phone. I explained that I found plastic embedded in one of the cigars I bought there and that I was concerned that maybe they were sold a bad batch from the manufacturer and it could be a health risk to other customers. The gentleman, although professional, did not come across as overly concerned. He just apologized and after I went into my concern about the health risk again, it wasn't until then that he asked me which cigar I bought. We then ended the call with not much else offered than his awareness. I don't expect a shop to throw out a whole box of cigars on account of my word but I do expect them to do something or atleast convey they are taking my concerns seriously. I thought at the very least, he could've offered a store credit, offered to inspect the box himself or something but the response I got was that he was unbothered. Maybe they will take action but the lack of certainty and dismissive tone is why I won't be returning. They give good service and everyone I have encountered in that shop has always been polite and respectful but this has created a trust issue. Getting bad batches is out of the shop's control but how a shop responds is. If you go here, I think you'll be fine but should you notice anything, flag it immediately.

First time after a long day at work. Service was aaah nobody really said do you need help or…read moreanything the gentleman that was there was just smoking his cigar minding his own business didn't know he worked there - didn't really show customer service at all - the place was nice and relaxing but service needs some work I my opinion . Even though I mentioned Thai was my first time been there the guy was there didn't even acknowledge it.

Just called to ask if they had an item. A lady picked up gave me the answer with a bit of an…read moreattitude. I plan on going there since I can't find the item elsewhere nearby but didn't appreciate the negativity

Came here to redeem my lottery winning of $11 and a free play. I only got the free play and didn't…read moreget my money. If you come here to redeem make sure the guy gives your money, they're trying to scam people out of their money. They also don't even open the store on time.