Great staff. truly a comfort , no leading you on with outrageous money matters. Straight shooter on…read morewhat you absolutely need, I respect the honesty & integrity with Dr Vijay & staff

This is not about the quality of the dental work. It is about the hidden charges and up charges…read more I would pay what they asked and by the next day I would get a statement saying I owed more money. I had a tooth implant and after paying $4000.00 they said they wouldn't put my crown in after 9 months because I still owed money from prior visits, which was not true. When I proved the payments, they said those payments had gone to something else. They kept my tooth hostage till I paid them what they wanted. Yes, Dawn is very rude. When I went in to go over all the statements with them, they had moved payments and charges around so it was extremely hard to prove. I paid it just to get the crown and be done there.

Such an awesome place! Everyone was great (front office staff, hygienists and dentist) and made my…read morekids feel so comfortable. Highly recommend!

Very dissatisfied with the desk service. I tried to arrange an appointment for my son and daughter,…read moreand I mentioned that my son's Central Incisor Teeth are in a little amount of pain, and she immediately started pushing for an Xray. Consider this: the doctor did not even examine my son, and now she is telling me that he needs an X-ray or the doctor may reject to see him. What an excellent technique to take as much money as possible without even looking at the issue.

I started going to Moody Dental in 2021 in Cedar Lake. When they closed that office, things…read morechanged. The wait was longer and the care dimished. Dr. Moody tried to fit a permanent crown on my implant and tried several different sizes. He commented that if the last one didn't fit he would have to special order one. He left me with the last one and said it was good. I was there in March of 2024 for a cleaning. I told his associate the implant was hurting/ bothering me. He said 'Good news! It's NOT infected." Yet he gave me an antibiotic rinse to use for 3 months. Then I came back in May to have new crowns put on when Dr. Moody said, " your implant is severely infected. We have to pull it all out, post and all." That experience was sooo traumatic, I hadn't been back to a dentist in 2 years. They tried to get me to sign papers for payment before pulling it. I refused stating it was their fault. They agreed not to charge me. They were supposed to fill another tooth that day, which they did not, but chMarge's me anyhow. Then. THEY SENT THE WRONG X-RAYS TO MY NEW DENTIST. They belonged to another patien

I have state insurance and my teeth were really bad after nursing my son. When I came to this…read morelocation, they just wanted to pole for a fight is a couple of them being front teeth and in no way were they planning on replacing it. The dentist I spoke with told me to try to apply for these other state benefits. When I looked into it, the particular plan, he told me to try to cut is only for people who are medically, frail or addicts. I am neither and I don't appreciate the dentist. Assuming I was either of those. Needless to say, I canceled all my appointments. I have not gone back.

My dentist just merged with this practice and I had my first appt there today. This office is top…read moreof the line in tech and I was super impressed with the state of the art equipment. It was great seeing my dentist office people there still today, I've been with them my whole entire life, but the other staff members from the other practice were super nice when I walked in. Even though it's a lot of changes to take in since they'd always had their other office, it was a really pleasant first new experience at this new location.

I had a broken tooth. It hurt so bad. My face was swollen. The dentist did something no other…read moredentist would have done. This guy is awesome. Let me tell you , I will never go anywhere else. I am a single dad with 3 small kids and what he did is beyond words. I cannot thank him enough. I have a lot more faith in humanity let's just say.

This practice has been fantastic. Been going here for several years and never had any issues. Since…read moreDr Richter retired, the new dentist is also first rate! Also everyone working there is friendly and kind.

Let me first say that I struggle with posting this review because Dr. Richter is the best dentist…read moreI've ever had. The office staff are always polite and professional. I was getting on the transplant list for a kidney but I needed dental clearance. I contacted a charity called Donated Dental who told me that Dr. Richter will be donating his services. I was blessed that I got free dentures and my teeth pulled. He even found a surgeon to donate his time to remove the one he couldn't. I saw him maybe 5 times for fittings. A year later I received a call from the dentist office saying that they received paperwork for another transplant clearance. I still didn't have medical or dental insurance with my job because I had not paid my first copay. When they called me I assumed that it was under Donated Dental. A couple of day after the transplant clearance I went in for a fitting. When it was over they handed me a bill for almost 7 hundred dollars. I'm on disability and they knew I went through donated dental for help. I dont know why when they called that they didn't let know this was out of pocket The lady who is very nice made me a little intimidated. I tried to explain but she just stared and said nothing. I went into my wallet to give my dental card and prayed it went through. Later that day I got a call saying it wasn't valid. If I had the money I would have paid them because they are so nice. 6 months later I was in court with a lawsuit demanding money. I had my wages garnished but for $1,200. I dont understand how a great thing could go so wrong. I wanted to do something nice for him but couldn't afford it. I instead i wrote a letter to the newspaper who published it. In the letter I thanked him and his staff and the service I would like to think that was a communication disconnect. I thought anything dealing with my transplant was through Donated Dental. First time being sued. I'm not upset but I am disappointed. I dont get it. They knew my situation and still sued. I work part-time and with this pandemic found it hard to keep my head above water. No hard feelings. Being garnished on a part-time job is rough. I would have fought it but between dialysis and working I couldn't defend myself. I hope he reads this and know I never meant to stiff him. I'm not that type of person. Again thanks you Richter Dental. I noticed that they responded to all if the reviews except mine. The reason why is that I totally told the truth and no one will address why they did this to me. I contacted Donated Dental who tried to help me get my money back but wasn't able to because they are the go between. They did look at the paperwork I sent them and saw clear as day that on the sheet for liability, I wrote donated dental. They did encourage me to seek restitution through a Civil suit. Donated Dental says that at no time was i supposed to pay for anything. I would like a response telling me why I was sued and garnished for a service that was supposed to be through charity. 1

My visit here was unexplainable good these people were awesome,the treatment they give to patients…read moreDr.Stevenson he comes in and actually talk to you before procedures WOW! And so patient with you and also the handsome anesthesiologist comes in, also to top things off the doctor calls you to check on your well being thank you again for the Good Treatment

I had a tooth pulled here a couple of years ago and they did a fine job. Very professional and made…read moreme feel at ease. I've had no problems since.

I have seen some of the other reviews and I have NEVER been treated…read morelike that in this office! As a matter of fact they go out of their way to help many times. If the doctor and staff are booked there is only so much you can do! I was there yesterday and had fabulous treatment! I got there at about 12 minutes before my appointment and within 2 minutes I was back in the room!! The hygienist was very kind and she is very gentle! I will always go there!! Excellent service!

Called for a dental emergency had a crown come off and was in serious pain and they said refused to…read morehelp me what kind of dentist would let someone be in immense pain all night when they could of helped

The best dentist and dental technician ever! They are always so friendly and helpful! I'm so glad…read morewhen i moved To the NWI area that i chose Them!

WARNING PLEASE DONT GO HERE!!! WARNING!!!!!!!! this is a warning to all doctors not go here unless…read moreyou want to have a nightmare happen to you. I got my wisdom teeth out at 11, and they all MAGICALLY forgot to call in the prescriptions for antibiotics and PAIN. i called so many times, they said we're getting to it. Mind you I'm calling and i can barely even speak! Finally now it's 4, they've closed and no medication has been sent to my pharmacies!!! How absolutely insane, i gotta go through this with no pain meds and no antibiotics! Please save your money and just go to any other place