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    Destiny's Courier Services

    5.0 (1 review)
    Closed 8:00 am - 4:00 pm

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    4 years ago

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    Roy's Delivery & Medical Service - Roy's Delivery parked in front of the cross walk preventing individuals with wheelchairs, walkers and strollers to access the hospital.

    Roy's Delivery & Medical Service

    (6 reviews)

    I go to the Lynn center at Jackson memorial hospital which has facilities inside to accommodate…read moreindividuals with disabilities. I went today to my appt and when leaving to go back to my car I noticed a car parked in front of the only access point into the parking lot without having to roll to the other side. I went closer to attempt to try and my wheelchair just couldn't fit. I immediately called the number listed on the car and spoke to a woman named Viviana. She was dismissive, condescending and asked for pictures. I sent her a text message with them and a brief comment stating how unacceptable this is and how he's been parked there well over 15 min and NO RESPONSE. I wait 20 min before I text again and ask if she's received my messages only to get a text back saying (I copy/pasted) "Good morning yes photos have been received. Driver was in fact picking up emergency Surgical supplies for a patient that is currently an emergency surgery at Jackson North." Utterly in shock and even more disgusted than before. What if I too had an emergency and that's why I was leaving? What if someone else in a wheelchair had an emergency and needed to access the hospital? AND what about the people with disabilities who HAVE to use this crosswalk and it's their f'in right to use without needing it to be an emergency? We have limited accessibility AS IT IS and because someone else "has an emergency" we need to understand? It's also been over 15 min so I hope this wasn't a life or death emergency. Her response was exactly what's wrong with this world for people with a disability. An apology would've been just fine. However, it seems as though NOTHING has changed since their last reviews from YEARS AGO!!! Sad and disgusting, Viviana and the entire staff at this location!!

    I wish that Loren G and Michelle C had contacted Roy's Delivery personally to file their…read morecomplaints. Had they called they would have been advised that both drivers were fired immediately. The motto of this company is "Delivering with a Heart" that is why all of the staff is properly trained to follow the correct protocol at ALL times. This industry requires GREAT Service, GREAT Drivers and GREAT prices but not at the cost of someone else's suffering. We take this moment to apologize to anyone that has encountered a negative effect.

    Destiny's Courier Services - couriers - Updated May 2026

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