I can't speak for this whole company, but I want to highly recommend working with Kathleen Lauman…read more She is patient, knowledgeable, and communicative and I feel so grateful to have worked with her. I just closed on my very first house, and thus needed a bit of hand-holding to get through the process. My sister does non-profit law and used to sue banks for illegal foreclosure practices, so I was a bit wary of using a mortgage broker or a bigger bank. I assumed I would work with my credit union for the loan. Still, I've read about how important it is to receive quotes from a few lenders before committing, so upon my realtor's suggestion, I included Kathleen in the list of quotes I sought out. After speaking with a few lenders, it was clear that Kathleen was head and shoulders above the others. She patiently and kindly walked me through her entire quote, breaking down and explaining all the closing costs and fees to me. She never once pressured me to work with her (something some other lenders did after spending the time to give me quotes). If I had a question, she was easy to get in touch with, even during evenings or weekends. And I certainly had a lot of questions! This was the biggest reason I went with Kathleen over the credit union--I couldn't ask questions of the credit union unless it was between 9 and 4 M-F. Plus the lender there just didn't seem nearly as knowledgeable/organized as Kathleen. I know this company will probably sell our mortgage in a month or two and we'll be dealing with some place other than PRMI, but working with Kathleen through the purchase and closing was SUCH a pleasure. Everything went so smoothly!!!

Our home buying process was very up and down over a 3 month process. The one consistent thing we…read morealways had was Greg Carol at PRMI. He was always available, quick with responses and dependable. Between him and Rendell, we were always in the loop. I so appreciated to constant contact throughout the process. Can't recommend them enough!

About a year ago I got really tired of banking with Bank of America. They charge fees for…read moreeverything and I felt like I was paying someone else to use my money. Also, BOA starting asking really insensitive questions about citizenship. Yuck. So, as a state employee, I decided to try SECU MD. I went in to this location and talked with a super-friendly banker who helped me set up my account. It was very easy and a great experience. Later, I transferred my car loan over to SECU-- this took about an hour but it has saved me a LOT of money. I have a great APR at 3.74% and hope to have my loan paid off in a couple of years. Eventually, when I am ready to buy a house, SECU will be my lender for my mortgage. SECU is kind of like shopping at Aldi's. It's not a luxurious place or building but you know you are getting the best price. If you need a teller, you walk into the lobby and have a phone conversation with a remote teller via a little tv screen. This is kind of unusual, but especially during COVID, this makes sense! Thank you, SECU in Towson, for helping me make the most out of my money!

Well due to COVID it looks like any service to come inside requires an appointment. But this visit…read morewas to exchange my loose change. Upon arrival, the entrance beyond the foyer to the main lobby was locked and then was unlocked by the bank clerk. Before I could enter, he asked me question of what was my purpose of my visit and did I had an appointment. I advised that I wanted to exchange my loose change. He then tells me I can utilize the coin machine, but would have to remove them out of thr coin rolls (whatba major waste of money and time. Using the machine you just press the start button and shove the coins down the slot with the assistance of the flat hand rake. *Tip* Double check to make sure every coin is shoved in due to some can get jammed in the corners. Once I was done, you push the print button for your slip. Then I was escorted to the atm, where the virtual teller assisted me with scanning my receipt.

Josh was an amazing help during our home buying experience. He was incredible at keeping us…read moreinformed throughout the purchasing process. He was proactive in all his communications along the way and made us feel very comfortable. We will recommend Josh to everyone we know.

From the owner: Full service mortgage lender. Nationwide lender with local branch office…read more First Time Buyer Specialist FHA and VA Home Loans Conventional and Jumbo Financing Rehabilitation Loans Construction Loans Move Up Financing

If you need to get your money out fast, this is the place to go. It's a quiet bank. The service is…read morefriendly and fast.

I had to make an appointment to come to the Timonium branch of SECU because the Towson branch had…read moreno available appointments? Anyway, I made my 9:30am appointment online and drive to Timonium. They quizzed me at the door for possible Corona-19 symptoms. I needed a check for earnest money and got helped right away-- the whole process took about 5 minutes. Thanks, Alex, for the excellent service!

Terrible customer service. Rude and disrespectful new branch manager. I've been banking here for…read moreover a decade and will be leaving. I used to recommend this bank to people but not anymore.

I have my home mortgage through Rosedale Federal. I recently refinanced with them. They are a…read moretremendous organization for home mortgages. I have had other (shyster) mortgage companies in the past, and actually had one hold my payment to collect late fees. Unscrupulous practices like that do not occur at Rosedale Federal. They offer multiple methods of payment. (Mail, drive thru window, on line). I highly recommend Rosedale Federal......your hometown lender!

I wish I'd looked into this before we did our REFI. They tell you everything you want to hear, and…read moredon't do what they say. Don't believe a word they say! NOT Very Happy at all right now. Don't Trust Them. Just hung up with " A Manager" who told me, " LENDERS CAN DO WHATEVER THE HELL THEY WANT WITH YOUR LOAN" Isn't that a comfort? His name is Craig. Our loan person was William. Go Elsewhere.

Had a great and especially smooth experience with Dane Taylorson from application to close as a…read morefirst time homebuyer. Was very communicative and able to work around my schedule as well. Definitely recommend!

Bob and his team were able to help us get to closing in a very short and chaotic manner! He took…read moreour call after hours after our real estate agent recommended using Bob as a loan officer, and we could not have been more thankful with how the process went. I will always recommend Bob at GRA!

I worked with Jonathan Vitak to try to get an approval. Although he wasn't able to get me approved,…read morehe pointed me in the right direction and found someone else who managed to get me an approval. Very helpful and answered every question I had over email almost instantly. I probably spoke to 20+ Loan Officers over the last couple of months. Most of them had terrible communication and would take 1-2 days to reply to a simple email. Jonathan continued to help me even after he knew that he couldn't get me approved with Coastal Lending. Just an all around great guy to deal with.

What a great experience. From initial inquiry about VA loan eligibility while currently using one…read moreVA loan, to closing, this team was solid. The quickest communication every time. Knowledgeable and accurate on all steps in what can be a painful journey in buying a home. Constantly watched rates for us and loved the fact they were tech savvy with DocuSign. If only my shady tree realtor was half as good. I highly recommend using Jon, Whitney and the gang for your lending needs. In a sea of dime a dozen lenders, this company shines. Thank you CLG!!