Cancel

    Open app

    Search

    SECU Credit Union

    4.0 (4 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 1 month ago

    Get information

    You can now request information from this business directly from Yelp

    Services - SECU Credit Union

    Personal banking

    SECU Credit Union Photos

    Recommended Reviews - SECU Credit Union

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    5 years ago

    Business owner information

    Photo of Andrew C.

    Andrew C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mp C.
    83
    6
    0

    2 years ago

    Business owner information

    Photo of Linda B.

    Linda B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ann S.
    36
    8
    2

    3 years ago

    Business owner information

    Photo of Andrew C.

    Andrew C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Andrew C.

    Andrew C.

    Helpful 5
    Thanks 0
    Love this 7
    Oh no 0

    Ask the Community - SECU Credit Union

    First Financial Federal Credit Union - keys to the safe deposit box

    First Financial Federal Credit Union

    (20 reviews)

    Drive up teller is before ATM, causing needless long lines for customers wanting to use the ATM…read morewhile a motorist is blocking the ATM. Bank needs to separate the services. Ridiculous! !

    FFF supplied a confusing letter and an incorrect address for registering our house deed (the county…read morecourt sent our registered letter back to us), was unreachable by phone, and then provided an inexperienced new employee at their office when we went in for assistance. The employee was dressed in a pink T-shirt, pale skinny jeans, and white tennis shoes, which was appropriate to his level of knowledge and professionalism. He had to call the loan office, which is apparently off-site, twice because he (1) didn't listen carefully to our description of the situation, (2) didn't understand the situation, (3) didn't take any notes concerning our problem and questions, and (4) didn't pause before hanging up the phone the first time--or even the second time--to check with us to see if all our questions had been answered. He also didn't apologize for First Financial's initial error until late in our exchange, after all of his bumbling around created even more unanswered questions and frustration. Suggestions: (a) First Financial needs to review their mortgage pay-off letters and make sure all the information and instructions are clear and correct. (b) First Financial needs to better train its employees--first, to apologize for FFF errors; then to make sure they understand the problem and take notes; then to make sure they address each of those problems by consulting both the appropriate professional (if they don't have the knowledge themselves) and the customer. (c) Employees, especially young, inexperienced employees, should be advised to dress professionally. This will give customers more confidence in them, and it will remind the employees of their professional obligations and training. We're sorry to see the deterioration of service at First Financial from the time more than 30 years ago when we first opened our accounts. This last fiasco has weakened our confidence in the institution.

    Charles Schwab

    Charles Schwab

    (1 review)

    I've had to come here several times in the past two months to deal with things in person because I…read morecouldn't figure out how to do them online. (Turns out, some things can't be done online.) So I was feeling a little intimidated because of that but the two gentlemen I dealt with were helpful and didn't make me feel bad about not being able to figure it out. The first time I came in, it was about 10 minutes until they were supposed to close. The guy who helped me took me to his office where he patiently answered my questions and helped solve my problems. An African American man that was at the front desk helped me and my daughter on another occasion and then helped my spouse just yesterday. Their website is clear and fairly easy to access (except those things that can't be done online). Most of all, they were professional and accessible.

    From the owner: Chuck Schwab started a stock brokerage company with a simple question: isn't there a better way?…read moreThat question led to the establishment of a new kind of investment firm - with a more contemporary approach to wealth management based on a set of core values and beliefs, not just profits and losses. These core beliefs have led to 40+ years of serving clients, innovating on their behalf, and developing brokerage products and financial services that put them - not us - first. At Schwab, we offer a wide range of wealth management services, personalized financial advising and retirement planning, and expert investment research, as well as a number of complimentary workshops covering everything from investing essentials to complex trading strategies. Brokerage Products: Not FDIC Insured - No Bank Guarantee - May Lose Value

    SECU Credit Union - banks - Updated May 2026

    Loading...
    Loading...
    Loading...