Donna sent me and my kids to the perfect location in Cancun. We had an amazing time, and everything…read morewas handled perfectly

Donna had very poor communication. She was not helpful when we needed help. Our hotel was not what…read morewe expected. We paid for an upgrade and didn't get it.

Had a great phone call to start, seemed like she had great ideas and energy. Unfortunately I was…read moresupposed to receive an email with destination information and never did. I followed up with a phone call and text which she ignored. I was ghosted. Ended up finding a nice vacation on my own. Do not recommend as you might get ghosted before receiving any travel help.

I have never used a travel agent before, afraid if I wasn't ready to book I'd get a guilt trip or…read moretrapped into a trip I wasn't ready for. This was not the case; INSTANTLY Precious- my travel agent, assured me she LOVES her job and the best part is coming up with trip itineraries for people and us booking is a bonus. I got the information QUICK for my initial trip, but the dates changed so I asked for a new quote for a later time. And I booked! I went! I can't wait to go on my next trip this year. I didn't know I could afford TWO TRIPS, but the travel deals Precious got me was a BOGO! Can't wait to sail out for my next trip! Thank you Precious !

Have booked 3 vacations with Enchanted honeymoons so far and definitely be using them again…read more Lennard was so wonderful to work with. He was patient with all of my questions and after hurricane Melissa, he was in constant contact with us providing options to rebook our trip to another destination.

Elle Waterhouse was our fantastic agent at Enchanted Travel. She helped us figure out where we…read morewanted to go on our honeymoon by giving us several different options based off of what we were looking for. She is extremely knowledgeable about the resorts and travel. She coordinated everything and was even able to upgrade our room! We felt very prepared for our trip and Enchanted Travel was always a phone call away if there would have been any problems. Enchanted Travel is lucky to have Elle! All the staff were very friendly and professional. The office space is clean and comfortable. Highly recommend Enchanted Travel for your travel needs!

The Good, and the not so good. We went to the Tetons and…read moreYellowstone July 2022. There were lots of activities and sightseeing. The food they provided was above average, and the tour guides, and Teton/Yellowstone hop on guides were excellent. The hotels were decent, communication was good throughout the trip, and the price for the whole trip was reasonable. There's ample overhead room for carryons. The bad was that we ran late often as old people are like herding cats and apparently time means little to them. The bus seats were less than comfortable, you weren't allowed to poop in the onboard bathroom, and the bathroom wasn't dumped for 5 days, which became a very offensive smell during the 5th day. The onboard wi-fi was down more than it was up by a bunch, and they initially didn't have the plugs on next to the seats for the start of the trip. The trips main driver didn't start the trip out of Omaha with us, he came aboard in Lincoln, and we had to wait for him to show up to continue the trip. The ac was minimal and passengers often complained of of it being too warm. Overall it was a nice trip, and I'm glad we experienced it but it could have been so much better with a little attention to detail - ac, dump the bathroom toilet, wi-fi.Everyone was pleasant and conversation was easy with all onboard. Time between stops was sometimes 3 hours, so be prepared. It's definitely for older folks - 75-85 years of age. Our tour guides toned it down as we had a couple folks who couldn't walk far, couldn't get over a curb, so they planned activities that most, or everyone could do, which left those of us that could or wanted to do a short hike out of luck. Oh, and halfway thru the trip I noticed one of the gentlemen on the bus started wearing a mask when on the bus and while walking around outside. By the time my wife and I returned home we both had Covid. The reasons above are why I won't be taking another bus tour anytime soon, but for some I can see the appeal.

The day to see the Statue of Libert, Ellis Island and 911 Memorial was horrible! we were given 45…read moreminutes at the Statue and that included your bathroom break. At Ellis Island we were given 45 minutes to eat and see the building. 911 Memorial we were given 15 minutes. Very unacceptable for the price I paid. Of course you are not told this up front. Up front it's advertised as a whole day. Sheri Ehlers

I recently booked OML for their holiday light package. I found them to be extremely helpful and…read moreaccommodating. Felt like I was doing business with a friend and not a cold corporation. Would recommend.

I booked a limo through Old Market Limousine for a work holiday party. They were very reasonably…read morepriced and easy to work with throughout the reservation process. The limo was clean and updated and our driver Joey was great! We all had a blast. Definitely recommend!

Jim was very professional and considerate to me and my group. He was on time and drove very safe.read more

Omar was great! The process was easy, and booking with him was quick and hassle-free. I really…read moreappreciated how smooth everything went, and I would definitely recommend him.

Tracy is amazing. She helped us plan our honeymoon and did an incredible job. We may have been…read morecrazy at times but she helped us sort through it and keep us sane. Wedding planning was tough but with the help of Tracy, the honeymoon planning was super easy. We picked a destination that not a lot of people typically go and she helped us customize our trip to fit our needs. She also was very patient with us when we ran into some small problems overseas. Overall I would definitely recommend her!

Contacted this business for help in December for finding and booking a trip in April or may. Said…read morethey would do some research but never got back to me. Guess my budget was too low. Poor customer service.