I absolutely love this place. I've bought some of my favorite miniskirts & sweaters here. (They…read morealways snag me with their windows.) The styles are so unique. (They do all their buying in Europe.) it's definitely higher end, though I have also found some really great things on their sale rack. This is retail at its finest due to the personal attention. The owners are so sweet and very honest. (Plus, they have great taste.) They'll style you and happily bring you things if you'd like. I can always count on them - if something doesn't look good they'll let me know. I've also bought things off of their Instagram and they happily drop it off at my home in one of their gorgeous bags. That's awesome. I always leave with great styles & feeling cheerful. I have several friends who feel the same. .

I happened upon this store as it was on my way to an event. I don't live far, but haven't done a…read morelot since Covid 19 hit us over 1 year ago. It's a beautiful warm and humid day in Chicago and the walk was good. The place is very quaint and small but well lit for shopping. It's a woman's boutique specializing in European clothing. The major designer is Solar and I have not heard of it, but designs are suited for a dressier woman. Thankfully that counts me in as I work in an office where jeans are not allowed and it's conservative so the weekends I can go casual. Back to the store the sizes are European and the lady at the counter (I am assuming is the owner) was very kind to tell me that 34 is usually x-small, 36 is small and 38 is medium. I'm usually a medium but some of her clothing allow for a 34 when I tried on a pair of white slacks. It had a great fit, but buying white is difficult because the material may be more revealing than you might like. Her clothes has many price points as she indicated and sales from the previous season is 20% off. Her summer selection drove me to walk in full of blight yellows, pink, and orange. Do stop in if you're in the neighborhood and support local small businesses!

I wanted to stop by Uncharted to restock on some moisturizer, then I accidentally discovered online…read morethat there was another location right next to the Walgreens where I was already planning a pickup, what are the odds? This Uncharted is similar to the one in Arlington Heights, which looked somewhat newer. It also had many different departments, each selling trendy merchandise. There seemed to be a lot of cute things that I could browse had I had more time to shop. I ended up grabbing several boxes of moisturizer and headed to checkout. The cashier was very friendly; she called some manager trying to check if I could combine two deals at the same time. I had a 10% off the entire purchase for the first time for rewards member coupon, and a monthly $5 coupon. As she apparently did not get a clear answer, she scanned both barcodes to let the system decide. It worked and saved me over $15. That's perfect customer service! I will be back to shop more for sure.

Uncharted opened in Wilmette a couple of weeks ago. We were curious and stopped by last night…read more I didn't know what to expect. The space used to be a Borders bookstore (RIP) years ago. It's bright and spacious. There's something for everyone, from kids, women's, men's, books, cards, home goods, bath, accessories, and more! Many different brands that's appealing to everyone. The store is laid out in sections and well organized. There is so much to look at. It's a pre-teen and teen haven, lots of cute things. For those who know, it's a Lad and Lassie (a former mom and pop shop in Wilmette) on steroids plus goods for other age groups. It's the perfect place for a gift.

Whenever we travel my daughter's first request is that we visit Love Shack Fancy and I always think…read moreto myself "how do we not have our own Love Shack Fancy" in Chicago yet! I've been to them in LA, Greenwich, NYC, Charleston, Palm Beach and elsewhere...but no chicago. Back in March we were shopping our way thru LA when I asked the sales associate the very same question and she said "well you're in luck because I hear one is opening up in Wilmette this year?" I figured she must be confused since there was nowhere in Wilmette that made sense to put a Love Shack Fancy, but she was correct. About a month later I heard that they would be turning Wilmette's Plaza de Lago into a shoppers paradise, which included Love Shack Fancy! There's so many amazing stores going into Plaza de Lago, but all my 14 year out cares about is Love Shack Fancy and she's been eagerly awaiting opening day. When we heard September 19th was the big day she suggested we camp out the night before. Um, no. I did offer to take her to their opening during her school at school, but then we scored an invite to their VIP grand opening the evening before...I told her to invite a few friends and let's shop! I think the girls spent more time making tiktoks and taking pics than shopping, but my wallet was OK with that. However, we did spend a lot of time admiring all the frilly adorable clothes...and purchased a few things. i liked that they had a few Chicago items for sale such as bracelets and a sweatshirt to make it special/different from over LSF stores. All the sales associates there couldn't be more friendly whether they were visiting from other stores (we saw a few that helped us in Greenwich during our last visit!) or will be working there full-time (shout out to Carly who was very friendly to my daughter and her friends). Everyone in the store, whether they worked there or visiting, was dressed to impress in LSF and while i usually find it to be a younger brand definitely found myself admiring some things for myself. I have a feeling we'll be back a lot, although i think my 14 year old is going to need a job with this just 15 minutes from our house!

This store is absolutely beautiful, and what makes it even better is the friendly and attentive…read moresales staff. They're always on the lookout to ensure we have everything we need, checking sizes and inventory to see if there's anything we might want that they can order for us. We're so glad we're there shopping. The only negative thing I have to say about the store is the customers. It's frustrating when people come in, try on clothes regardless if their size is available, just to post on their social media accounts. Being clear they have no intention of buying anything. We had to wait half an hour for a dressing room because someone was on a live. Completely understand. Social media king, it's just a little frustrating. When you're actually a customer trying to buy. That's not on the store. That's not on the staff. That is strictly on the customers. But highly recommend the store and the sales staff, and the merchandise. Absolutely beautiful.

Terribly managed store. My husband spent hundreds of dollars and the staff could not have been less…read morehelpful. He was there for two hours, searching for his own pants and socks and shirts, when he asked to use the bathroom. The answer was No. NO bathroom? He wan't finished shopping and had to go. So he walked outside and peed in the alley. Ha! Thanks Wilmette Joseph A Banks. Also, they crossed out a $25 price on a three pack of socks and rang it up at $34. I guess when they have a sale they increase prices. The Evanston location was SO much better. We are done shopping here.

Believe the other reviews, this place is AWFUL! This is one of my top worst customer service…read moreexperiences ever. We went to make an exchange when we walked in the store only had 1 other person and 4 people working there. We stood around for about 10 minutes waiting for assistance while the staff just walked around the store. They obviously saw us but decided to make us wait. We asked about the exchange and the looked around for a little bit picking out a new sweater. Once we had decided what we were going to exchange we stood by the register waiting about 20 minutes for help, there was one person checking out a customer and the three other employees were just standing and talking. Once we finally got help we were told the manager would have to assist us and were directed to another register. The manager took his sweet time and we waited another 10 minutes while he was talking to another staff member. We were standing about 30 feet in front of his direct line of sight so he clearly saw us waiting. He did apologize for the wait but it did not seem sincere at all. After he rung in our exchange, we owed about 4 cents. He said he would cover that for us since we had to wait.......gee thanks! I would rather have paid the 4 cents than wait 30 minutes to make my exchange! It was more insulting than helpful, 30 minuets of my time is worth much more than 4 cents. The store in the loop is 10x better, the customer service there is great. I will never make the mistake of coming here again. And the loop store apparently gets there stuff in several months before this store. The item we exchanged was purchased from the loop store about 2 months prior, and this store told us they had just got these items in.

I was visiting from the east coast and stopped in to visit. The store has a wide variety styles to…read morechoose from. Even though the store was fairly busy, the two sales persons were very helpful and seemed to manage all the shoppers. If you are in the. Chicago area and looking for Birks- this is the place to go!

Luv this place! The owner is knowledgeable re: both product and your foot, being certain you are…read morefitted correctly. Being in this store is such a pleasant experience. Bert G :-)

I used to recommend this place all the time. I will never…read morerecommend them again! I brought my 84-year-old mother in to get some new bras. They had to order her a couple and she paid for them. That was in November. It is now February. These people refuse to answer the phone. They only communicate by text. She is 84! We finally got a hold of someone and they refuse to give her a refund because they gave her "a birthday discount". They have now been holding onto her money since November and told her they have no idea when the bras will be in. All we want is a refund and they refused to do so. Absolutely disgusting customer service and a horrible way to treat an elderly woman. Shame on them! If I could give them zero stars, I would. Very disappointing

Posting anonymously out of respect for my daughter, but I feel strongly that this needs to be said…read more We visited Chantilly Lace in Wilmette today, and I was completely stunned by the behavior of the owner. When we asked for help, she dismissed us without a second glance--as if we didn't belong. If it hadn't been for a remarkable salesperson named Bella, we would've walked out on the spot. Bella was calm, respectful, and incredibly kind to my daughter. She treated her with dignity and care during a difficult and deeply personal fitting process. It's important to note: very few places still offer this level of specialized help. Bella did it with grace--and was then openly mocked by the owner in front of us. That a younger business owner would belittle a more experienced and clearly valued staff member, especially in front of customers, is not just unprofessional--it borders on workplace harassment. When I got home, I looked up reviews- multiple sites. The pattern is undeniable: customers repeatedly praise the staff--while calling out the owner's outrageous behavior. And disturbingly, she often responds to reviews by insulting the customers themselves. One person described how a disabled individual was ridiculed. Sadly, this has become more common. A boutique in Northbrook called Such a Deal became notorious for shaming young girls who didn't match the owner's preferred body type. That store eventually closed. Max's in Highland Park also developed a reputation for demeaning its customers. While it's still open, the backlash permanently altered its client base--and its standing in the community. To Bella: thank you. You were the only reason we stayed. You treated my daughter like she mattered. You deserve better.

Fantastic boutique in new location in Wilmette. Great selection of clothes, big variety, and…read moreperfect for any occasion. Service was friendly and I'll be back again

Interesting (different than dept stores) collection of clothes, shoes & jewelry. Great help-very…read morekind, knowledgeable & professional.

What a difference a new venue and decor make to my perception that before, Zara was viewed as cheap…read moreEuro-knockoffs and now looks surprisingly modern. The Men's section is a little more than a third in floor space--a remarkable size compared to what we usually get in other clothing stores. Throughout the store, the lighting is better, the racks are spaced out, the clothing is grouped in style and not so randomly placed as in their previous location. Zara and H&M are closely linked, style-wise, but Zara has better quality, and thus, higher prices. I appreciated two salespeople asking me if I needed help--better customer service to go along with their spiffy new location.

07/24/24 - IN W/THE OLD OUT W/THE OLD. The new flagship Zara's is still in located in Old Orchard…read more What a remarkable difference. Zara's always had a variety of nice clothes but this new store located to the south of the old store is on a different level. The new flagship store has a beautiful exterior facade. The clothes and displays are all new and beautifully laid out. The have a nice assortment of clothes along with/a whole slew of reduced price discounted items on racks & along the walls.

I was in need of a present for my mother in law. I wanted to get her an outfit that she would love…read more The associates at Giuseppa Collection were outstanding! They helped me find the perfect gift! My mother in law loves her new outfit and I have found my new favorite store!

I consistently find amazing clothes here that no one else has, and get stopped on the street every…read moretime I wear it. It's unlike anything else that's in the big box stores, but oh so beautiful and prices are reasonable! I feel so classy and comfortable, perfect for a busy working mom in the go!