The team at KQ was extremely helpful in the process of moving my vehicle registration to the state…read moreof Hawaii. Much appreciated!

The technician was very helpful and full of information. He was thorough with checking for oil…read moreleaks. He also saw I needed new tires and asked if I wanted him to get a quote. He just went above and beyond to assist me. Good customer service!!! Highly recommend you come early as the line builds up quickly.

Ryan is the best mechanic I've ever got to work with. When I got a flat tire and had no spare, he…read morewent above and beyond to make sure I was able to get back onto the road. I was a last minute customer and he still made sure to walk me through what all my options were and what I needed to do, which extended past what his shop would be responsible for. Not to mention he had great diligence in his communication which I often don't receive from other mechanics on the mainland. I cannot recommend this shop enough. The service quality is the highest you will get.

My car air conditioner went out. Ryan was able to see the car the day I called. Fast diagnosis…read more Clear on options. Knowledgeable and responsive. So nice to work with a mechanic that responds when called, is clear on what is being done and how long it will take. Ryan will go the extra mile for you. Really appreciate it! Mahalo Ryan!

Good people. Efficient, knowledgeable and friendly. We take our vehicle there, after disappointing…read moreexperiences at other places. They are the best around.

They want to charge me for an Inspection ; before they can give me any kind of Quote for Front…read moreBrakes pads n Rotors on a Toyota Tacoma. A simple quote that most Auto places can deliver; They insisted to have me pay for inspection just so I can get a quote. Too hungry for $$$. All other Auto Repair shops I called had no problem providing a Competitive Quote.

ross tightened the belt that they installed this week and it's not making a peep!!…read more thanks midas!!!

LOCALS : DO NOT GO HERE FOR A SAFETY , driving a 2022 4Runner they charged the $27 for safety and…read moreDID NOT pass us and gave us 3 days to replace our tires like it's $20 a tire (and most locals know we have a spare set of random stocks not big rims like the regular set we had on it ) this a first for me and my husband having problems at a safety check station , they'd usually tell you before hand , hey you won't be able to pass and give the reason and not carry on with it , and we come back another day .... BUT NEVER IN MY LIFE BEEN CHARGED AND NEVER GOT IT AT ALL ‍ And for a while I wonder why that place looks so slow and abandoned I see why , just posting this so others don't waste money like we did **** WENT SOMEWHERE ELSE AND THEY PASSED MY TRUCK 1/2 HOUR LATER ***** NEVER RETURNING TO MIDAS IN MY ENTIRE LIFE

These guys are the best. I had been there before for some maintenance but today I got a safety…read morecheck. After being turned away by a very rude man at a nearby shop, the guys at Twins got me in and out no problem in less than 10 minutes without even having an appointment.

I have been a loyal customer of Twins for a long time and normally give them 5 stars for…read moreeverything. They do an amazing job with oil changes, tire rotations, car detailing, and rust protection. They are my absolute go-to for standard maintenance. However, they recently started offering brake repair services, and unfortunately, this is where things went wrong. I recently had them service my brakes, and shortly after, I had to completely pull over on the side of the road because my brakes were shot and making a terrifying noise. When I looked, a wire was completely wrapped around the spring hardware, and the brake drum was warped. I took it back to Twins to have them look at the issue, but they gave me the classic "we couldn't hear the noise" line and sent me on my way. Twins guys, I still love you and I will absolutely continue to bring my car to you for oil changes and detailing. But please, leave the brake jobs to the specialists. If you need standard maintenance, they are great, but I cannot recommend them for brake work. Now I have to get new breaks from some place.

The customer service crew and sales crew are very personable, respectful and knowledgeable!read more

Service dept is terrible, first in Oahu and now in Kauai. Scheduling is only done through the…read morewebsite or an AI bot. It takes months to get an appointment then if you have to change even a small thing, the scheduling bot requires you to cancel your appt and isn't able to reschedule it. This is the most recent frustrating part of this service company. On Kauaʻi, they definitely discriminate against Subaru owners as I have had been in line and had the service attendant take in four Toyota customers ahead of me until finally one of them stopped him and said, she was here first. I've spent thousands of dollars fixing a problem with the data control module and was only able to get it fixed after finding the technicians instructions to fix malfunction online and speaking directly to manager. Both locations were aware of the issues with the module and just kept telling me it was fine even though my battery was dying multiple times a day and it killed both my radio and window motor. The communication is terrible and if they find something which needs to be replaced, for example, a window shield wiper, they don't call or wait until it is time to pick up the car, which doesn't allow you to actually get the problem fixed. If it isn't something easy, you then have to make another appointment, weeks to months out, and bring the car back in. Different versions of this have happened to me multiple times but for many issues, you have to go to the dealer to get them fixed leaving you no choice.

Glen has been taking care of my mama's 1994 Honda Civic that I brought from Colorado. Glen is…read morehonest and excellent. He always goes out of his way to make sure that my little keepsake will keep running.., He and his staff are excellent... hard working, honest, and excellent at their craft. Mahalo

I saw people I know coming to this place, so I thought I'd give it a try…read more Aunty at the desk has little to no knowledge on vehicles. She wasn't too sure on other information as well. Anyhow, made an appointment for Wednesday, but she doesn't know why it's written down for Thursday. Skip this place.

This company rented me a truck and the abs brake system failed 3 days into the rental. This caused…read morea three car accident, which sucked. The owner was extremely shady from the beginning and has continuously evaded my insurance company. To keep it simple, they suck. Do not rent from them. If you do, and you get screwed over as hard as I did, don't say I didn't warn you.

I needed an oil change for my car so I followed the (non-yelp) reviews to Island Cars Tire and…read moreService. I'm so glad I did! First thing is: you're made to feel like a valuable customer; so unlike the feeling you get from another place just around the corner which will go unnamed ( ! ) The people at Island Cars are professional, experienced, courteous and caring, and go beyond what is required to give their customers exceptional service. Yes, I came in for just an oil change... but from now on I'll be going back to Island Cars for tires and anything else I need for my vehicle.

To Nicole and Benjamin…read more The amazing sales staff at Aloha Kia are just that. AMAZING! I've bought my vehicles from them. They are understanding, and they try their best to get a good deal at great rates. Tho I didn't get approved for what I wanted because I couldn't afford it. Didn't stop them from finding me something that could get me to and from work. A vehicle is a privilege, sounds like you had a bad experience. That's unfortunate. But its funny how your brand new (used) Toyota Tacoma broke down magically in less than a month. Extended warranties are great added security to any new (used) vehicle. Too bad, things like windshield wipers, brake pads, clutch are wear and tear items that aren't covered by warranty. 1700-2000 to fix a clutch and components? Interesting. Toyota OEM parts would run $1.5k to start, labor probably $1.2k Wait but you said $2000 to foot the bill at the dealership? Or $3300? And just Moved to Kaua'i? If my budget allowed it, would have been nice to have a cool vehicle. But my 2004 Toyota has AC, powered everything, well maintained. Does the job of getting me from A to B. I've learned in the past, if you can't pay...don't play. Btw I've been to the dealership last week for service, seen your "new" tacoma, "assuming" it was your tacoma.Total eye sore and asked what swamp did that truck get pulled out of. Apparently it wasn't driven off road, probably just took 100 gallons of mud and got a new paint job. At the end of the day, Aloha Kia strives to help us regular Joe Smoes. That truck was clearly abused. A car is a privilege, not a right.

Nearly impossible to get your car serviced. According to the website service scheduling app, there…read moreare NO dates ever that you can book service on. This has literally been the case for over a year. If the app doesn't work, just remove it. The last time I scheduled service I got a text back a few days later saying that they were sorry but my service appt was cancelled. Not rescheduled, cancelled. No explanation. It seems that over the years this dealership has had a big problem keeping service techs on staff - a lot of turnover. But whatever the reason, my next car will be something other than a Kia, that I can schedule service for.