I have brought 2 on my dogs to Collingswood Animal Hospital and both times the service and care…read morethat I received was top notch! They are right off of El Jobean on Collingswood. They have plenty of parking and the prices are reasonable for the care they provide. The complex is clean and well taken care of. The front lobby area is spacious in case you have a pet with anxiety, you can move away from others. The staff is friendly, caring and professional. I trust Dr Alex and the staff to take care of my precious pets. I am certain if you went there you would have the same experience as I have had. You owe it to your loved ones to check them out.

Collinswood adds as much as they can to the bill, seems like the last year they have changed there…read moreattitude from caring for the animals to how much more can we ad and charge the customer.

We just moved here from Los Angeles about 6 months ago. Our dog cooper ate something that got stuck…read morein his stomach and needed an emergency exploratory surgery. Now let me say this.. we have travelled and lived all over this beautiful country of ours and I am telling you this vet emergency clinic is not just the best in Florida but the best in the country!! We cannot thank the wonderful angels that work here enough! They provide round the clock 24/7 dedicated love and attention to every animal brought here. Now I want to personally thank: Dr.Febbo, Dr.Angie, Meghan, Bernadette, Sarah at front desk.. you all are doing gods work and I thank you for your tireless efforts in helping and saving the animals in this community. Our animals are our family and when you come across people like this you need to be grateful and appreciative of having such a strong 24/7 team in charge of caring for ur loved ones. Thank you!!!!

Unfortunately I have to go here many times! Just 3 days ago,…read moremy little dog got bit by a Pygmy Rattlesnake! They are always so polite and work as hard as they can to help every animal that comes in. Service is based on severity of an animals condition, same as a human hospital. Some people get so mad because they have to wait, sometimes for hours. But take a minute to think about it. If you have a pet that was hit by a car and needed immediate medical attention, would YOU want to wait until it was your turn! While watching them help another animal that maybe had a broken leg. I GET IT, as an avid pet owner who loves her dogs, no one wants them to be in pain! I have gone there with a life emergency and was seen right away with surgery required. Other times I have had to wait for hours. I am good with it either way! Folks complain about the cost, yep, it's expensive but again, how much does it cost to go to the emergency room for humans? Plus, most of the people that work here also work at regular vet locations. Do I recommend them? You bet I do!!

My dog had an appt last week at 10:45a. I told the receptionist at the time I made the appt that I…read morehad to be in Venice at 1p, which we agreed shouldn't be a problem. However I waited until almost 12 and finally had to leave to get my dog back home and get in the road. They've moved into a new building and maybe that's why they were running so behind. They never explained why. I think some other people were leaving too. It would have helped if they would have offered some explanation.

The ladies at the front desk are all super nice and very helpful. Dr Hilzinger is patient and very…read morethorough and answers questions that I have. He treats my boys Sammy and Griffin and takes his time with them. Joanne Marino

Unfortunately, this experience has been very upsetting, and we will not be returning to this…read moreclinic. I originally brought my dog in, who has an extensive and well-documented history of allergies, simply to continue his long-standing allergy medication. Despite his records clearly showing he has been on the same medication for years, I was required to schedule and pay for a full exam. I accepted this. However, when his medication ran out and I requested a routine monthly refill, the clinic refused and required another full visit and exam fee just to refill the same medication. This was extremely frustrating and not something I've experienced with other veterinary practices. Shortly after, I brought my dog back for a scratch on his eye. The treatment provided did not resolve the issue. At a follow-up visit, I was told he would most likely need to be rushed to a veterinary ophthalmologist and potentially require anesthesia. I was charged approximately $600 for bloodwork and anti-nausea medication to "prepare" him for this referral. When we actually saw the veterinary ophthalmologist (a completely separate clinic), none of that bloodwork or medication was needed, and the eye issue was managed with a different treatment plan that was effective. This made the prior visit feel unnecessary, poorly coordinated, and avoidable. Because the eye issue was not properly addressed early on, my dog dealt with this problem for over a month, causing unnecessary stress, time, and financial burden. While I understand vets are trying to help, the lack of coordination and repeated full-charge visits added up quickly and felt excessive. Given the repeated issues, unnecessary costs, and overall experience, we will not be returning to this practice.

This office lacks decent customer service and appears to be poorly managed. The communication…read morebetween vet and office staff is very unprofessional, leaving the staff looking clueless. I brought my senior dog in for her annual check-up. I was concerned about her bleeding gums and licking one of her paws; otherwise, my dog is healthy for her age. The vet said she had an anti-bacterial rinse for her mouth and spray for her paws; however, she seemed to be more interested in pushing extensive testing around $300. She stepped out of the exam room and said her nurse would be back to follow-up. When the nurse returned, she knew nothing about an oral rinse or paw spray. She went to check with the vet, but she was now busy with something else, keeping her from returning to the exam room. I paid $75+ for the visit and left. On my way out the staff told me they were out of the oral spray, but didn't know what the vet recommended for paw spray. What a disorganized office, the staff just stood there looking clueless, no one could step up and help me. I left without a diagnosis or being able to help my dog with her bleeding gums and itchy paw. Unfortunately, I will need to return for a heartworm test or I won't be able to refill my dog's medication.

I had (have he is healthy now) kitten that I recently adopted from a local shelter. He developed…read morewhat seemed to be a pretty bad cold. After too much time not eating the wife and I decided that he needed to be seen. We are somewhat new to the area and had yet to establish with a new clinic. It was a Saturday and the office was pretty busy but they were able to get him in and was seen in about an hour. The staff were very polite and the vet very professional. Thankfully he was not too sick.

We had a VERY bad experience at this clinic. I'm a nurse and feel we received substandard care. Dr…read more Hall and his staff were very kind on the surface but there were many things about the clinic and care that concerned me. Let me start by saying it was difficult to even find the place. It was pretty dead with not much activity in the clinic, the place smelled like animal urine upon entering, the outside of the building was looking pretty rough and unkempt. Even the parking lot looked tired. All those things I can set aside except for the fact that my dog suffered needlessly. He broke his leg while we were on vacation for Christmas and therefore needed surgery to repair it. All they needed to do is check the incision and re-wrap it in a splint provided by the previous clinic and just ensure it was healing properly. He developed wounds and swelling due to it being improperly wrapped and inadequate padding and protection to his skin. ( He had several wraps and each one was not done properly).We had to take him to the ER on 2 occasions due to the pain the wraps were causing,even had to drive to Sarasota as no one locally could see him. When they unwrapped the most recent wrap he had wounds that appeared to have been there for a while and there was evidence of friction and rubbing over the surgical incision that should have been healed weeks ago. The ER vet had to treat the wounds and dress them and apply a brand new splint. We had to see a new surgeon the next day and got a second opinion and transfer his care to the new surgeon as we did not want to follow up with this clinic, even for his teeth that need some work. We just can't trust them. We asked every visit how his skin and incision looked and they always said he looked good, no problems. That's why I was floored when I saw how bad the wounds were on his arm which could be worse than even the initial fracture and he could risk losing his arm!! He was uncomfortable and in pain quite a bit of the time. Do not go to this clinic!!The reviews are mostly from 5 years ago and do not reflect what it's like now. I hate having to write this review but people need to know. Not sure what type of surgeries Dr. Hall is performing but it seems like the emphasis is on advanced dentistry. My dog's follow up post op should have been fairly straightforward but that's not what we got. I'd post a picture of my dog's leg but not sure people want to see it.

I have been a client at Choice Veterinary for approximately two and a half years, and writing this…read morereview is honestly very saddening. I have invested a significant amount of time, money, and trust into this clinic -- but my recent experiences have left me extremely disappointed. To begin with, I do not live in the same city as this clinic. I drive over 40 minutes for appointments because I believed I was bringing my dogs somewhere reliable. With that kind of commute, punctuality and communication matter. Unfortunately, nearly every scheduled appointment has involved excessive wait times -- often 30 to 40 minutes or more -- with little to no updates from staff. When I've brought this concern to management, the issue might improve briefly, but it always returns to the same pattern. It shows a lack of consistency and respect for clients' time. As a breeder, veterinary evaluations are not casual visits for me -- they directly impact my program and future prospects. Most recently, I had OFA testing performed on one of my dogs. Anyone familiar with breeding understands that OFA results can make or break a potential prospect. During my appointment, I specifically asked about the X-rays and was told by two different technicians that the doctor said they looked good. Naturally, that gave me reassurance. However, when the official OFA results came back, my dog failed. That was shocking and extremely disappointing. When I called to speak directly with the vet, additional information was mentioned that had never been discussed with me at the time of the appointment. That lack of transparency is unacceptable, especially when dealing with something as serious and financially impactful as OFA testing. When I initially booked the appointment I was told I would have the opportunity to speak with the Dr who performed the Xrays (Dr. Shaw) Upon arrival that didn't happen. Instead, messages were being delivered through a middle man who mentioned that Dr. Shaw didn't see anything concerning and believed that the X-rays would result in a passing score (Lies). The vet offered to redo the X-rays. I arrived 8 minutes early for the follow-up appointment, only to wait 28 minutes after check-in with no updates. Ultimately, my dog was not even seen that day. After driving over 40 minutes, arranging my schedule, and showing up early, this was beyond frustrating -- it was disrespectful. So in total for these 3 trips that were made a spent over 4hrs in driving time. Out of funds that I would have never submitted if an honest assessment was given not to include all of the fees and charges that the vet charged. Another major issue has been the professionalism of the front desk and management staff. Hear me clearly when I say this: it is not just one employee. The dismissive, rude tone and lack of proper communication has been a consistent experience across multiple visits. Most recently, I entered the building, greeted the receptionist, and was completely ignored and dismissed. That was not the first time I have felt unwelcome or brushed off. I have spent thousands of dollars at this clinic over the years. I have referred fellow breeders and families I've placed puppies with because I initially believed in this practice. It is incredibly disheartening to now feel that loyalty and support have not been reciprocated with professionalism, accountability, or respect. For anyone who values customer service, reliability, transparency, attentiveness, and respectful communication -- especially breeders needing accurate OFA testing -- I cannot recommend this clinic based on my experience. I wouldn't recommend this vet to either breeders or pet families UPDATE: After posting this review, I was told I am no longer a client -- despite previously being told that leaving a review would not affect services. I had my dog retested elsewhere, and she passed OFA and PennHIP. Had I relied on their original results, it could have negatively impacted my program and cost me significantly.

as a follow up to my last review, my cat was doing well initially but 6 days since the teeth…read moreextractions, he has taken a turn for the worse and is no longer eating. Since choice had done the extractions which I paid for, I reluctantly decided I need to call them. While initially I was given an appointment 45 minutes latter, after I asked if the vet that would see my cat was the same man who had gotten very scary reviews here. I was then told to speak with the office manager who flat out told me that they would not treat my cat and would be sending me a letter to this effect. What a load of horse... How about humaine treatment of an animal

A BIG shout out to Crankshaw Veterinary Services in Arcadia, Florida…read more "Our family wanted to express our heartfelt gratitude for the care and compassion shown to us during Bear-Bears sickness the first part of December. Dr. Crankshaw, thank you so, so much for your comforting words and assurance despite the fact the infection has a mortality rate that can exceed 90% Both you and your staff were exemplary in your professionalism. My girls and I would have been devastated without him. Your treatment showed a remarkable change by the end of the day. A picture of him Chillin' to Christmas tunes. Again... Thank you." Bear-Bear Great Pyrenees Puppy

Dr John Connick treated my 1.5yr old mini donkey, as he was on call for Dr Carla. He incorrectly,…read morediagnosed her with laminitis, Cushings, and locked stifle, running my bill up to over $4,000 in a month, which Dr Carla happily accepted payment for. However, when I got a 2nd opinion because she wasn't getting any better, and was actually getting weaker, and contacted Dr Carla with the information that he misdiagnosed and and gave instructions that would harm her instead of help her- to settle things financially,, she refused to make things right. Do not trust him to treat your equines! Check his license with the state of FL as well.

Highly professional and trained Veterinarians is what you will experience at Sunny Coast. Dr. Carla…read moresurpasses all expectations, by providing a professional yet compassionate technique when healing my horse! When dealing with basic maintenance work or diagnosing an injury, you receive first class service! With her eastern and western views your horse will benefit greatly!!!!