I needed a tan for an event, so I went to Palm Beach Tan in Seneca. After reading the reviews, I…read morewas VERY hesitant, but I figured if the person named in the bad reviews was at the counter, I'd turn around and walk out. Luckily, Shayna was the person I dealt with, and I couldn't have been happier! She explained everything thoroughly, answered all my questions, and walked through the process. She was completely knowledgeable and personable. I went in for a one-and-done and left with a membership package.

I had an awful experience at Palm Beach Tan in Seneca due entirely to an employee named Caroline…read more Her customer service skills were extremely poor--she rolled her eyes repeatedly, had a demeaning attitude, and spoke to me in a condescending way throughout the entire interaction. I went in simply to tan. When Caroline pulled up my account, she refused to allow me to tan for the full session time, stating that because I hadn't been to this specific location in two weeks, I wasn't allowed the full time. I explained that I travel frequently and, while I hadn't used this location recently, I have been tanning elsewhere. She dismissed this and said it was "their rule." I asked her to show me where this rule was stated in the waivers or paperwork I signed. She spent about 10 minutes printing out my waiver, which--unsurprisingly--stated nothing about this supposed rule. At that point, I cancelled my membership, especially since there are plenty of other tanning salons with better service. After canceling, I asked what room I would be tanning in, and she smugly said, "You canceled." I reminded her that memberships remain active through the end of the billing period (I actually worked at Palm Beach Tan in college, so I know how the system works). She then said, "Oh, so you want to tan?" while rolling her eyes again and continuing her rude attitude. I have never experienced such unprofessional and disrespectful customer service anywhere. This location seriously needs to retrain its staff--no customer should be treated this way.

Wonderful! Best Haircut since I moved to SC 20 years ago. Love Nicole! Highly recommend her…read moreservices.

I have been going to the salon for at least a year. And most of the time I have been OK with my…read morecut. However, this time was a horror show. I told my stylist that I wanted my hair length to be as it was and she proceeded to cut it very short. I told her I wanted a style that would lift my face as I am 77 years old. The cut she did was terrible and pulls my face down. I will not be going back there again. When you tell your stylist exactly what you would like and then they do something completely different, is very very disturbing. Oh, and she kept saying not to worry your hair will grow back. Right now I do not want to go out in public with this hair the way that it is. I am very, very embarrassed and very, very upset.

I live in Hendersonville, NC but was visiting my granddaughter in Westminster, SC. I made an…read moreappointment to get a perm at Moda Vita and they made my appointment with Priscilla. What a sweet, kind and personable person Priscilla is. I enjoyed meeting her so much and my perm, wow, it is so beautiful. I am so thankful they made my appointment with her. Priscilla you are the best and you know your business. Moda Vita is so fortunate to have you working for them and I am sure they know that. Just keep doing what you do best and being the wonderful person you are. Thank you so much, you are special and your attentiveness to your customers is very much appreciated.

My hair looked good after getting a balayage, but it did not look like the reference picture. The…read morestylist (one of the junior ones but I can't recall her name) bleached way too much of my hair and it ended up looking more like light brown hair with a dark brown shadow root rather than dark brown hair with light brown balayage. She was very nice though and my hair didn't look bad. Very luxurious atmosphere tho I can't speak for their non hair services.

Had to switch bc of my insurance. Pharmacy lost my prescription. Every time I call, I am on hold…read morefor over an hour. Went into pharmacy and the lady at the register decided to blurt out what each of my medications for. My prescription had to be resent in, I still don't have it filled, from Friday to Tuesday. The lady before me stood at the window to get a pharmacist's opinion for a good 30 mins, and when she about walked away, THEN the pharmacist decided to come ask if she needed help. Mind you they were NOT busy at this time. If you are busy, then hire someone to strictly answer phone calls. I will be switching pharmacies. Wish I could go back to my old pharmacy. :(

Today was the final straw, there was not enough staff, the on duty manager has no customer service…read moreskills at all very nasty to customers. The drive through is terrible, long wait times, staff are rude and have no customer service skills. This store is an absolute disaster.

They are through and efficient. Loved going there. Very good front office. The quality of their…read morecare is top notch.

After waiting for 15 minutes after my wife's scheduled appointment, I asked the receptionist if…read morethere was an issue and how long she thought it would be before my wife would be seen. She laughed and said 15 minutes wasn't very long. Then she said there were 5 patients ahead of her. Like it was no big deal and was "normal". If this is "normal", then they obviously don't give a crap about their patient. We've now been sitting here for close to an hour...I worked for 30 years helping companies, including hospitals and doctors offices run more efficiently using the Toyota Production System. I know for a fact it doesn't have to be this way.

I have been going to Donna for many years and highly recommend her. I have had facials, laser hair…read moreremoval, botox, lip filler, and micro-needling by Donna. She's the best at what she does, and she is warm and puts you at ease.

Donna is extremely professional and her and Mechelle provide a very warm and welcoming vibe…read more GD

I just moved here from Maryland and called to get an appointment not knowing who to ask for. I got…read moreSarah Crouch, absolutely loved her personality, and more importantly her skills. I have very thick, wavy/ curly hair and many stylists have trouble with it. Not Sarah, she did exactly what I wanted. Everyone is complementing my highlights and cut! She will be my go to stylist in Seneca!!! The salon was going through renovations but I can tell the vibe is perfect!!! I wish I had per ones but the Below pics are after being wind blown.

Actual prices can be significantly higher than listed on the company website. And, the online…read morescheduling tool was not dependable for scheduling or pricing.