This is a lovely shop operated by one of the most knowledgeable staff that I have ever encountered at a purveyor of pre-loved luxury items. I so enjoyed my conversation with them regarding the history of different design houses, and where these houses are now under the current design teams. Be sure that you visit both the top and bottom floors. I found that the best items seem to be on the top floor, but the bottom floor is worth the trip, especially if you have any children in your life who you might like to gift some lovely designer pieces. Unfortunately, I didn't walk away with anything during my first visit, but I did find a gorgeous Chanel jacket that was priced fantastically (it was just not in my size), and an MIH shearling jacket that I may have to go back for that was also priced reasonably, as well as a cute little Burberry coat in the children's section that was an absolute steal. If you become a regular customer, I was informed that then they will offer to add you to their email list to be alerted when special pieces in your size come in--they do narrow it down to meet your specifications (size, designer, etc). Currently, I was told that the list is about 1000 persons long, and that pieces fly out the door, so it is best to visit often and not wait for the email notifications in any case. read more