If I could give them a -5 I would. I work in retail so I know a bit about customer service. They had no hospitality, sat on their asses most of the time, and the man was an absolute asshole. Excuse my language, but I have never left a place as shocked as I was by their demeanor. The man acted like he couldn't be bothered with anything and upon returning the next day to relook at a dress, he was just as rude if not ruder. We noticed some jewels missing on a dress (like another reviewer pointed out)and asked if he could fix it we'd gladly buy it. IMMEDIATE attitude!! Said he wasn't going to fix it and if we wanted it buy it as is and showed us the price tag!!! When we questioned him as willing to sale a damaged dress he directed us to another dress and said we could get a more expensive one if we wanted it to be nicer!? SO we can pay a few hundred for a dress falling apart or double if we want one put together! We weren't spending a decent amount of money for a damaged dress and shitty attitude.. read more