This place is horrible. They came to my house to quote stone for an outside deck. Showed me samples…read moreof the stone for my OUTSIDE deck. They game me a price and I agreed. Handed them a deposit. They said they would be back in two weeks to start. A month later they still weren't around or answering calls about my outside deck (hope you get the point it was for outside.) Finally after a few months of them having disappeared I had given up and started looking for a new company. One day my wife came home to find them at the house working on the outside deck. They finished the job (which looked great,) I paid and was happy...until... About five months later, all the stone started cracking and falling apart on my outside deck. I took some of the crumbling stone with my to the store to show to them and see what was going on. ...this is where it gets good... the stone was an INDOOR tile only. He said he couldn't do anything about it since we choose an indoor stone and used it outside. When I told him that he brought the stone tile choices to me to select, you said "sorry, I cannot do anything for you." Family tile basically robbed me of $1400.

I had bought tile from Family Tile for our bathroom renovation 3 years ago. Finally got up to the…read moretiling portion and was 6 tiles short!!!!! When I went back to Family Tile we found out that the company had discontinued that particular tile. Sue was AMAZING and went above and beyond to help us. She called the warehouse and when they said they had none left she called another contact from that warehouse and was able to get us a WHOLE BOX of the tile that we needed. I am so grateful to Sue . My family will be forever customers for sure!!! Wish that all businesses cared as much about their customers. Thank you again Sue.

what can i say .....ITALIAN TILE managers and workers always treat you with the upmost respect,…read moreI'm a small contractor and time is of an essence my truck is quickly loaded and on my way i go .My order always complete .Prices are right service is awesome give it a try won't be disappointed That is a guru guarantee

Great business, listening, helpful and accommodating. You can rely on Italian Tile Imports for your…read morerenovation needs.

Bad customer service they came to install the garage opener because 1 out of the 2 pulley's had…read morebroken so he installed the motor which came as a set with 2 pulley's... The proper way would be to install the whole set but he chose to be lazy & install the motor & only the 1 broken pulley & leave the old original pulley there claiming its fine leaving us with 1 new pulley in the box yet we paid full price for 3/4 of a job! Sure enough as time pass that old pulley snapped so we called to explain the situation they basically call me a liar & said they always install the whole set! So they wanted to charge me basically full price for there fault! Terrible buisness i do not recommend!

Tom did work for me twice. I was very happy with the first job and would give a 5 star review. The…read moresecond job, some years later, went good too, but there was a small (issue) that left a bad taste in my mouth. I would give a 4 star review for this job. I called Tom again for another job. My garage door stopped working. I have used him twice. The woman on the phone tells me it's a $175.00 charge to give me an estimate. This money does not go towards a repair. The repair is completely separate. I ask her if Tom could call me. She says sure. He never called. Many other companies with much better reviews than "L & L Overhead Garage Doors" will give FREE estimates. Why would I, or anyone pay $175.00 for an estimate? I wouldn't and you shouldn't. I got two estimates. It took them 10 minutes to know what was wrong. I just saved $175.00 that will go towards my repair costs. I will be honest here. I liked Tom and I thought we got along great. The first job he did with his son. A great kid. I gave his son a $100.00 tip. The second job was a new garage door that cost around $1,500.00. I asked Tom if he could look at the electric eye in my other garage (right next door). This took him 5 minutes. He asked me for an additional $80.00. Really? I liked Tom and It's his business so I won't tell him how to run it, but he lost a job that was easily his, all my future work and anyone I know that would need his services. If his estimate cost was $50.00 or $75.00, I would have paid it. His work is good. I will not take that away from him. but I really don't understand his business practices Goodbye Tom

Excellent service and the installers were wonderful!! Excellent pricing and very reasonable. Ela…read morewas very helpful.

On their website they say "Call us to come to your house for an estimate. We give free estimates."…read more They do not. On the phone Wasif was incredibly rude about me simply asking for someone to come and look at my space, as it clearly states on their website. My project is quite expensive- backlit marble or onyx. I know this isn't a cheap project. All I said was "I'd like to schedule someone to come and give me an estimate on a project with backlit marble or onyx." OMG. You'd have thought that I told him to go F himself or something!! Because that was the snotty, snide tone he took when he answered, "I'm the building manager! I can't just leave my business to come and give you an estimate!" He was incredibly rude, arrogant, and condescending. What a horrible, sad person he must be to speak to potential clients in such a way. I can't see him bringing in much business and was shocked to see he was client accounts manager. That job must require people skills, which he has none. Suffice it to say, after three minutes on the phone with this person, I will 1). Never use them and 2). Never recommend them to anyone. I worked dealing with the public for over 20 years and if I ever spoke to a client the way he spoke to me- for a simple phone enquiry- I would have been fired on the spot.

Not ADA compliant. In the process of filing a complaint. Not only are they careless, they pose a…read moredanger. Shower seats need to be secured to studs behind the wall as they are weight bearing!! Right. He hung these like a picture frame with 4 screws through the tile. Looked good. Not functional for even me at 100 lbs Beware of using them. Just because they're expensive and post beautiful finished products doesn't mean it won't start falling apart a few weeks later. They do not respond to issues after you make your last payment. We also had a problem with them hanging the shower door improperly and it began to bind. We made multiple calls and Ronnie never replied. The glass began chipping. Actually popping off when the shower door wasn't even on use. That's how badly it was hung. Stay away from this company!'

I can't recommend Berceli as they aren't responsible stewards with the necessary paperwork in NYC…read more They never signed the certificate of completion and this is a problem now six years later when I want to sell the apartment. I had no idea at the time, and now they can't be bothered with me as I'm apparently not a current client. True, I would never use them again but I can write bad reviews and certainly not refer them.

Dennis (owner) and Sergio, picked-up, delivered and installed/assembled my 10 x 10 Gazebo and a…read morelarge backyard shed. They made it look easy!! Great job. Two great guys. I recommend them 100%.

Denis showed up early and was flexible about scheduling. Then worked hard and took the time to…read moreunderstand what we wanted/needed. Overall a great experience. Highly recommend and will use again.

Beware of this person. He doesn't call back even if you leave a few messages and texts. His…read moreresponse to one of my reviews was why is she leaving a review a year and a half later? Because I waited a year and a half to give him fair chance to get back to me, that's why it was a year and a half his work is mediocre and he's unreliable and very rude

I contacted so many contractors and they all wanted this astronomical amount of money for material…read morealone. But superhandymen-service very friendly staff, worked professionally and efficiently, and were on time and made at the best price.

I wanted to leave this review years ago, but never did. Not only did they do a crap job on our…read morehouse, but they actually broke into our house. We have a house alarm, and when the police showed up, they thought it was due to the painters accidentally setting off the alarm. Well, one of their workers crawled through a bedroom window and trampled on what was there, and broke something that was not replaceable (a sentimental basket from a deceased family member). I have pictures that I can locate to prove this. They denied it; and apparently the "worker" in question, was no longer working that next day. DO NOT USE THEM IF THEY ARE STILL PAINTING!!!

Been in Montclair for many years, this is the third time that I have used Tirondola for repair and…read morecomplete painting of the outside of this 100 year old house, clapboard siding. This last time (they finished two days ago) in particular I was impressed - they found a number of unexpected surprises along the way they just remedied and included them and went above and beyond to do a great job. The men doing the work were excellent and professional. I am very pleased with their work.