I wish that I could give zero stars. I brought two suits, both in sizes larger than what I typically wear. One suit was 2 sizes above my usual purchase with any other designer, and the other was 1 size above. There is no one to speak to to return the suits. I will never order from them again, and I have told every church woman I know to never buy from Designer Church Suits! read more

I first learned of Designer church dresses when a friend passed away and we were requested to wear Red and Gold. As I DID NOT have gold, I searched Google for a gold hat. I found a beautiful hat on the Designer Chur that Dresses site. I provided them with the date requirements of the funeral. They did not meet that date, but since my 101-year-old dad who had been in rehab due to a broken hip, came home the day of the funeral and I was unable to attend, their delay was not impactful. I ordered another hat on January 1, 2026. I waited and waited and waited and didn't receive the hat. I decided to order another hat on January 5, 2026. This particular hat came in, but the one ordered on January 1 still hadn't arrived. (It was unavailable so they gave me another hat of my choice around 1/26) On January 18th I ordered a hat for my nephew's funeral who was suddenly killed in a car accident. Again, a specific color was specified for the funeral. In the order, I specifically said I needed the hat no later than January 28th for the funeral. The order said the hat will be shipped shortly. After five days went by, no word back from them and no shipping confirmation, I contacted the company that makes their hats (Whitall and Shon) and confirmed they could ship the hat same day. I then sent a text to Designer church suits to CANCEL the hat I ordered since it had not shipped. I called them on 1/23/2026 at 11:22 am and they confirmed that they canceled my order. I checked my account 3 days later and there was no refund, then I got a notification that despite our conversation to CANCEL the order, they ship anyway. I called them today (1/28/2026) to find out why they shipped when I canceled the order. The manager on the phone treated me with total DISRESPECT, yelling and screaming, saying, "Give me my hat", a hat that won't be here until tomorrow (1/29/2026), the day after need date. He said send it back and they will charge a 25% restocking fee. This is after I have spent close to $1,000 with them. This is how the treat their customers "us". I DO NOT want the hat as I have the one from the other company, nor do I need two hats. Had he canceled as they said they did, there would be issues. I care for my 101-year-old and CANNOT leave the house AT ALL unless I have a paid caregiver to watch dad while return the hat that I haven't even received yet. I am not a criminal as he hollered at me as if I were. I will NEVER PURCHASE from them and they haven't heard the last from me. They get their hats from Whitall and Shon. That is where I will be purchasing from now on. I don't care if it's $20 more. I don't deal with companies that lack integrity (hat was shipped AFTER I asked them to cancel) and treat customers with disrespect. read more

I agree we with everyone that rates this company with 1star. I DO NOT RECOMMEND THIS COMPANY. All I have received is run around from the personnel. I purchased a suit, too large, so I requested an exchange. After a couple of weeks I called to check status was told size I wanted was not available so that asked that my personal card be refunded. I ordered in January, been checking on status of my refund most of February. I spoke with a so call manager that said my refund should be on my card by 2/22/26. Now it is March 2 and I still don't have my refund. TRY TO FIND WHAT YOU WANT SOMEWHERE ELSE. THIS IS NOT A GOOD CHOICE. Poor service, read more

My outfit was out of stock after I paid for it. I had to return my items and they charged me 25% for a restocking which was $100 on top of having to pay to out of pocket to send it back. I will never order from this company again. read more

I purchased a suit for $100+. Suit did not fit. Was not true to size. When I returned it I had to pay a "restocking fee" of about $25 plus shipping fee. So I paid $ for a suit that I returned. I will never buy another suit from this company. read more

I spoke to Shawn, all he said was sorry and to return the dress.I sent this email to the company. I just want a refund back on my silver dress that not in stock. That's the only dress that I wanted. I have bought so many dresses from you mostly on that style. I must say - I call your store yesterday as a soon as I receive my supposedly ivory dress but the tag and label said white. I was more than DISAPPOINTED. I was almost in tears at the dirty filthy so call ivory dress you all sent me. It was more than filthy. It was dirty. It was like somebody dragged it from an old dirty barrel as if it had been thrown in the trash for a couple years and someone drugged it up and sent it to me. Even the bag that you packaged the dress in was a dirty OLD and ripped raggedy bag. When I open the package the box it was a nightmare. I still don't believe any store would send anything like this out to a customer. I declare I must be dreaming. I'm gonna take a picture of it and send it to you! At first, I was so excited to get my dress. I opened it at the post office when I received it yesterday - even the postmaster couldn't believe what he saw when I open the box. I am preparing to return the dress to you today or tomorrow. I just don't think I can order from you all again or recommend anyone at my church and conventions I travel throughout the year. The dress is really not even worth me packaging going to the post office 8 miles away from me and return it to you, but I will since it is your policy. ****I am a PREACHER and serve as President in certain areas of my church and convention. -I used to feel so proud when someone would asked me where did I get my dress! I don't know about that anymore or if I will recommended your store to anyone anymore. Now, I must go through the aggravation of packaging and returning the dress to you to get my refund for the fifty dirty not ivory dress. I am disappointed beyond words. ***So PLEASE just refund me on both the ivory and the silver dress that is not in stock. I don't have the words to describe how disappointed I am with your company of my purchase. I just don't have the words. UNBELIEVABLE. read more

I ordered a suit and hat from this company. They only sent the hat.... not the suit and never communicated that the suit was on back order. I communicated with the same male constantly giving me the run around about my refund for the suit. I have yet to receive my refund. read more

Recently ordered for an event and very happy with ahead of time delivery. Impressed with 2024 suits & dresses designs. Pricing also very competitive and free shipping. Also new pay later options very helpful. read more

Designer Church Suits - Church Suit - Women's Clothing Near Me - Clark, New Jersey

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Terrible company! Ordered a suit and the fit was terrible! Not proportionate at all! The bust area was huge and arm area and I'm not hard to fit. I reached out to the company to see how to return it to get a refund and they charge a 25% restocking fee plus $10 shipping. So to return it they would keep $85 of my money. Not acceptable this company is a scam! I now see the terrible reviews. Buyer beware!! read more

I ordered 2 suites that was in stock. When I received them one was completely different from what I ordered. Instead of cancelling the one suit they send a completely different suite that I did not order and still charged me. When my husband called them for the reason they sent a different suite and the return, they had the audacity to charge for the return and they made the mistake. I WILL NEVER ORDER FROM THEM AGAIN! read more

After reading more reviews, I realized this company is not reliable and customers have stated how rude the people in Customer Service are. Many have received wrong items, items that were damaged, never received their items, was charged a 25% restocking fee, never their refunds. I realized everyone is not lying about this company. Also, I realize I will never received the item that I ordered and never will I receive my refund. I have informed my bank not to receive any correspondence from this company and no money will be issued to this company ever again. WHAT A FRAUD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

This is the worst clothing company I've ever ordered merchandise from. The quality of the clothing is nothing like the image on the website. This is false advertising and scamming customers out of 25% of their hard earned money once you discover the poor quality of their product. This company in particular needs to be investigated because they refuse to issue customers a full refund after discovering the false advertising. Not to mention the lack of professionalism and lack of integrity displayed by the phone reps. I was told by the loud mouth male most customers accept an exchange instead of a refund because of a 25% restocking fee. He stated they rarely issue refunds because of that reason. You should be ashamed hiding behind a company name such as"Church Suites Fast" while conning customers. Let it be noted, most of your customers are black and brown people who work hard for their money. However, after my experience with this company it is clear which community you are targeting. People take your hard earned money to a reputable company that puts you first and stand behind high quality merchandise. read more

If i can give them zero stars i would. Their customer service is horrible. I should have read the reviews before purchasing. No wonder their sucks. I will NEVER order with them again and maybe if they had an escalation process they can take feedback provided & improve. Don't order from this company!!! Customer Service is horrible, sad losing customers bc of bodies in a seat that don't care about the customer!!​ read more

My experience with church cloth was great I had order a suit it was to big I call and talk to Gi Gi she help me with return and check to see if they had my size and sent it right out 2day later the suit fit fine thanks again Gi Gi for all your help read more

Terrible people to work with on returns Terrible!!! The suit I ordered was way to big and now it's a 25%restocking fee you pay for shipping I had to call them about my refund 2 weeks later and they kept me on hold forever not good business! read more

I purchased 2 dresses for Easter on 03/20/2024. I opened one in yesterday to only find out that the skirt had been switched and worn. I tried to call them the guy that answered the phone is rude. He told me a manger would be in at 12. I called back at 4 he tells me that no manager is in and then he all of a sudden hears one in the background before hanging the phone up. I know I wasn't going to get my money back the only thing that I wanted to bring to their attention is to STOP switching the sizes. I asked for a 20 and the bottom was a 24. They are rude and I purchase from them often and this the first time something like this has happened. read more

I wanted to take a moment to give a Holy shout bout to this amazing company ! Designer Church Suits ! I am greatful for their services. I recently purchase several dresses from the Donna Vinci and the Nubian line and boy am I pleased with my purchases! I still have not worn them yet but on several occasions I just went to tried them on again just to see their beauty! The pieces are so beautiful thst I am waiting for a special occasion to wear them, but several of them are coming so by special grace of our Lord king I shall do so' The aero was great especially since we had a bit of mishap in the early onset of my purchases but Shawn and his representatives work super hard to solve the issues ! They even did a delivery address change for me because I got nervous the I may loose the items at my previous address so I had the sent to my job instead ! They did it that with ease ! Remember to be patient with our brothers who are doing such amazing creations for us who are kingdom minded and believers who love to be beautifully adorned in these beauties created by Designer Church Suits! May you wear these with such grace as I do ! Love, love this company! Shalom! read more

DCS items are not worth the prices put on them. I ordered 6 suits from them and delivery was made late. On receiving them only one could be worn, the other 5 had poor finishing. Their staff are exceptionally rude especially Shawn. Buyers beware!!! read more

I ordered a mason hat on January 3rd 2023. This hat was for my godmother. It is now the 9 th of January and no email or no hat. The white manager that I spoke to for I'm assuming this black business spoke to me in a very condescending manner. He yelled at me twice. I felt threatened and uncomfortable. How can he be the face of a black church and black business????? This is white abuse and pimping at an all time high. Black people reading this Do Not Order from this company ever. This company takes our money and treats us like trash. read more

I'm not one to ever write a review, THIS TIME WAS A MUST! MICHAEL who made himself known as the OWNER, I've NEVER EVER IN LIFE WERE TALKED TO THE WAY HE DID THIS EVENING! After placing my order; paid an additional expediting fee of $80.00 dollars, Literally the next day this was the message I received from the company BELOW Hi ************** this is Shawn calling you from designer Church suits, hope you're doing well. I'm sorry for the inconvenience but was unable to ship the... Lily and Taylor 4821 Dark Mauve size 12 and Lily and Taylor 4821 Dark Mauve Hat you ordered. Was wondering if you'll be willing to choose maybe alternate styles to replace these with. Even if it's a little more expensive I could try to wave the difference for you. Please text me back with two or three possible alternate choices you may like. ( Style numbers, colors, Sizes ) I would greatly appreciate it. thank you so much and be blessed. Www.designerchurchsuits.com DESIGNERCHURCHSUITS.com OK!!!!!! I know things happen! I as the customer wrote back and stated the young lady I'm placing the order for Wanted this specific dress, style, and color. You stated to me you had the item so being that you don't we would like a full refund. I didn't get any reply so I ended up contacting the main line for Designer church suits at +1 (908) 398-5652 which was one of there numbers they correspond from. Michael answers I explained (POLITELY) I have a client that I was ordering this dress for and she wanted that specific dress so being that you guys don't have it in stock as you stated we would need to get a full refund. Michael stated is there anything else on the website I would like even for additional money and I politely told him no thank you because this order isn't for me she wanted the specific dress. I then asked do he know when I could expect the refund. He then begin to switch in a different tone of voice stating to me. I started this company with one suit, Do you really think I am going to keep your money? He also stated I make so much more than this dress that you are ordering I've been in business for so many years! I was trying to speak and said (SIR) he cut me off continuously saying don't call him, sir call him Michael his name! He would not allow me to say a word he started yelling over the phone, making smart comments as if I was a dirt on the bottom of his shoe, I've never ever encounter customer service in that way my entire life! I am not one to write reviews because I've always stated it was not that serious. However, in this case, I would advise anyone if you are building a brand or a business this is not a company to partner with because not only will you receive poor customer service from the owners, but it will ultimately make you miss out on business. It will cause your clients to not want to do business with you because there is no guarantee that you will receive your items in time. I would advise business owners to go and get on the platform of fashion go which is in California once you have your account to login go to Divine clothing and you will see all of Designer church suits clothing there for a much cheaper price and definitely better customer service! I pray that he realize how he reacted on the phone this evening was definitely unacceptable and I will constantly and continually write a review in regards to this company no matter who they get to write any other reviews to try and make their company look great I will constantly write a review to update and educate people regarding the service I received today! how you reacted today Michael is not how you do business. I do understand that you've been in business for quite some time now yes you've probably made millions of dollars overcharging and overpricing upcoming small business owners. Always remember you had to start where we are and please know that, God is a God who looks at the heart and motives of everyone and you will not get away with what you've done today . I'm almost certain if you were able to just talk to me the way that you've done today I can only imagine how many other clients you've done that way. read more

Excellent customer service . Great quality church wear with variety for selection. Love this store. The price is worth it. You get good value for your money. read more

Buyers beware! I recently purchased 3 suits from this company and the quality of the material was very disappointing! I ordered a white suit and the jacket and the skirt were 2 different shades of white! It was a dingy looking white. I have purchased suits from this company in the past and the quality of the suits were great. Fast forward to 2024, the quality of the suits look like knock-off, definetely not the quality of suits purchased from this company in the past. I asked for a full refund and of course they proclaim there was nothing wrong with the suits and I would be charged a 25% restocking fee! Definitly will not order from this company anymore! read more

If there was a rating for zero that would be the score assigned. Extremely poor customer service. Rep was "very rude" & argumentative. I could not finish my sentences. Not sure what the product will look like because I will not open the package. I cannot a business with such poor customer service. Seems as if rep was waiting to engage in a fight with someone. read more

BUYERS BEWARE!! The people are rude, disrespectful, and have no sense of customer service, respect for a woman or know hot to talk to the people who ar keeping their lights on. I purchased a dress at the end of September which I needed by a certain day (3 weeks) - in fact several of us from church purchased the same dress. I kept reviewing the status because after a week it never moved to shipped status, only processed. I called and was informed the dress was "out of stock" and they had no idea when it would come in. I asked why wasn't I told this when it was ordered (maybe on the website, an email, a call, something) I was told "we don't do business like that"....seriously??? I asked what would happen if I cancelled my order, I was told "you would get a full refund". The ladies at the church really wanted the dress but it was not a chance we were willing to take, not having the dress in time. I called back 2 days later and cancelled the order. I was informed I would get my refund within 3-5 days. However; what I did receive was an email stating my order had shipped???? After calling several times, I finally got someone who transferred me to the most rudest person I have ever spoken to. This man was yelling at me as if I was a child, when I asked him why he was yelling at me he said he was protecting his family owned business. I told him it was no reason for him to be rude because I am not being rude to him. At the same time of him being rude, he was trying to convince me to keep the dress because it had already shipped. He specifically said, just refuse the delivery and the dress will come back and we will refund you. So, I did exactly that. After a few days I called back because I was confirming they received the dress back and I wanted my refund.... another rude person I spoke to started telling me I didn't cancel on time, only when the dress had shipped, and I would be charged a "restocking fee". When I told him I would go to my bank and dispute the charge he said, "that's OK and we will take you to court for the restocking fee", what????? but at the same time trying to get me to agree for them to reship the dress to me and I keep it????? I told them I would never do business with them again and I was going to inform the person at my church who was in charge of uniforms to NEVER order from them again. I have never been disrespected like this by a business before. The man even had the audacity to drop names, he said "TD Jakes orders his suits from us and we never have any issues because our quality is the best", My response was "your quality may be but your customer service isn't" and then I hung up the phone. BUYERS - there are other businesses who are willing to accept our hard earned money and give us the respect we deserve as customers doing business with them - this is not one of them. Don't be scammed by them - save your money and time - find another business to work with. read more

I have tried 4 times now. Every time, the outfit is clearly irregular. 1) Lining exposed on the sleeve of a dress 2) Button line was obviously glued on to a skirt. When I started walking in the suit, it just pulled apart. 3) Beautiful sweater dress, green, but the bow was sewed on the dress crooked. This last time, I had to return a $209 dress. Well, there is a 25% restock fee (guess someone has to add it back to the racks). You must pay to return it. You must wait 48 hours after it is delivered and then call them to discuss. I am done. This will never happen again after over $1K of spending with this brand. read more

Ordered for my mom for her birthday and she looked fabulous in the suit. She was so excited. She ordered yet another one. Great quality, good fit! read more

They sent me the wrong merchandise, and i had to pay $40 dollars to ship 3 suits back. They promised they would reimburse me which they did not. On a $440 order they charged me 110 to restock the items that they wrongly sent. Ive called and called and got the run around. Iam out of $180. Please do not shop with this merchant. They will use you in the name of the Lord. They prey on church people and they have no ethics when it comes to business. I will continue to shed light on there shady practices. Please read other reviews besides mine beforw you shop with this merchant. If you recieve anything that does not fit you will pay a price. And recieve nothing in return. read more

My husband ordered a size 8 in this beautiful dress for my birthday. I was so excited to receive this dress only to discover that the tag said 8 but the label inside the dress @ the color said 10. I contact the store to inform them that I was sending it back due to their error and was told that they did have an 8. I did a tracking receipt and found out the dress was delivered on Mon. 10/2/23 but when I called I was told it may be in their warehouse to call back. Well, I called back in a couple of days and was informed the dress would be would be mailed out on Fri. 10/13 or Mon. 10/9. Well, today 10/10 I received a text message from Shawn saying he was calling me stating he was unable to ship the dress I ordered and wanted to see if I wanted a replacement. I didn't want a replacement so I called and spoke to the rudest dude in a store ever. He refused to give his name but told me I could talk to Shawn the manager whom I had called and left a message earlier. I decided to text him to share my disappointment in how they're conducting business because 1) I should've received the correct size from the beginning 2) had I known they didn't have the correct size, I would've kept the dress and had alterations 3) I called several times and was informed the dress would be resent and today a text saying otherwise 4) as a courtesy to their mess up I should've been called 5) I also informed him that maybe they want to consider another business if they're treating their customers as only a commodity without compassion or service to those who are supporting their business. Well, this dude call me back like a pit bull ready to attack and yelled & talked all over me like I was his child & said, "who did I think I was to tell him he shouldn't be in business". When I finally got a word in I told him I was a woman and a customer THAT DID NOTHING WRONG and he should talk to men like this. I'M PRAYING WE GET OUR REFUND BACK W/O CONTACTING OUR LAWYER BECAUSE THESE ARE NOT NORMAL BUSINESS PEOPLE...THESE ARE SOME HOOD TYPE OF GUYS. TRUST THE REVIEWS BECAUSE I DIDN'T & I COULDN'T MAKE THIS UP IF I TRIED. I know I have to forgive him/them bcuz I realize they don't know that you shouldn't mistreat customers bcuz you never know who you're dealing with. read more

Designer Church Suits - Tag attached to the dress that I recvd. - Women's Clothing Near Me - Clark, New Jersey

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My wife ordered a suit for me as a Father's Day gift. When the suit arrived, we realized that it was too big. She called the company to determine her options. She was told that we could exchange it. So she sent the suit back (paid shipping cost and everything). Three weeks later, she doesn't hear anything back. So she calls to follow up. After being put on hold for an extremely long time, she's told that in order to get a new suite, she'd have to pay shipping cost. The first suit was shipped for free. They're not going to ship the second suit for free. So my wife asked if she could get a store credit. The answer was yes. She also asked if she ordered something new, would that be considered a new purchase, and would that qualify for free shipping? She was told yes. However, there was a guy in the back ground telling the customer service person that he's not paying to ship a suit to Hawaii again. He'd be losing money. I don't think that he knew that my wife could hear him or maybe he did, and he just didn't care. The guy who was talking in the background now gets on the phone and starts talking to my wife. I didn't like how the conversation was going, so I get on the phone and ask him about his policy. As I'm talking to this guy, he's snapping at me and cutting me off. This was absolutely the worst customer service that I had ever experienced. I asked him if we ordered something new, would that qualify as a new purchase? He responded, "no...why would I do that!" He was the most unprofessional human being that I've come across in years. His position was that he got his suit back, and the only way that we were going to get a replacement suit is if we pay shipping. So I asked him for a full refund. He said that he was going to charge us a 25% restocking fee. I hung up after that. You can't argue with fools. This guy was more concerned about a 1 time shipping cost that we were willing to pay to return the suit, than maintaining a customer for life. Because there aren't any relevant and affordable suit vendors here in Hawaii, we were prepared to do more business with Designer Church Suits. But this guy totally ruined that for us. BUYER BEWARE - THIS IS A RACKET!! read more

Purchased items sent improperly packaged inside flimsy box that was delivered in damaged condition. Purchase suit packaged in a square box not made for clothing on hanger with lady church hat on top. Clothing very wrinkled from the way it was packaged improperly. Buyers beware !!! read more

This company never sent the woman suit that I ordered. They took my money but never sent the item that I ordered. I am warning everyone who wants to order anything from this company. Stop DO Not Order from the company or the following companies such as Ladies Church suits or Church clothing for less they are all a RIP OFF!!!!!! read more

I brought a church hat from this sight last year September I didn't receive the hat nor my money back. Each time I call they say i have to talk to Norman and I can never get him. read more

I have now ordered from this company twice and had two bad experiences. The 1st time was when my mother n law died. Designer Church Suits (DCS) mailed the item to Florida. The issue was on the UPS end. I called DCS, and they informed me they would expedite another suit, but it would not arrive in enough time for the funeral. After several weeks, UPS was able to locate the item and resend it back to DCS. Their notes said I elected to have them hold the merchandise for pick up, which is not true. In speaking with DCS, I was told they could not refund me without charging me the restocking fee because they do not get involved with issues with the shipping vendors.. very bad customer experience, especially because it was during a difficult time in my life. Fast forward last week, I ordered from them again, and they sent the merchandise in the wrong size. Now I have to incur shipping costs to send it back. When I spoke with Shawn, the manager, he was unsympathetic and said mistakes happen totally overlooking the inconvenience to the customer. I am very disappointed, and based on other reviews, mistakes happen often. read more

If I could give them a ZERO I would!! They are SCAMMERS!! I returned three suits I purchased with an exchange/credit request. Paid 30 dollars to return and after almost a week had to call them asking had they ever received my return. After over SEVEN calls later,hung up on, put on hold,told they BUSY and Finally that they cancelling me and taking 25% of my money, I am furious! I am glad I purchased threw a third party and requesting ALL of my money returned! All staff is RUDE,OWNER RUDE AND OBNOXIOUS!! HORRIBLE EXPERIENCE!! STAY AWAY FROM THIS SITE AND ALL THE ONES THAT LOOKS LIKE THIS, SAME PEOPLE!! read more

I see they already have one star and since I cannot put "0" star I will follow suit. Send me the wrong item, wrong color, wrong size repeatedly, continues to pay shipping to return each time. Could have bought another dress with the money paid for returns. No one answer the phone, always short staff, no one listen to you hence the wrong items. BIGGEST SCAM EVER. Why would people keep buying from a company with almost all the rating at one star? read more

this company preys on the customer that likes nice church clothes and hats. The product does not match the picture. I bought 2 hats and it took forever for them to arrive, when they did arrive the box was crushed, the hats were so cheaply made, the hats look like something a 3rd grader would wear to a Halloween parade as a pirate. the owner of this company is so rude, customer service is none existent. also the company has so many different websites all I can say is buyer beware. I sent the hats back and had to pay $37 to ship them back, I really lost on this transaction. I will never trade with this company again, use caution when shopping online with this company. read more

If I could rate this company a no stars I would. When my order arrived it was not what I ordered and when I notified the company the customer service was terrible. I was told that I would have to pay to send back the items I did not order before they would be able to send me the items I ordered. I would not recommend ordering anything from this company. DO NOT ORDER FROM THIS COMPANY!!!! read more

I was provided family friendly customer service and fast efficient delivery! I will absolutely be a repeat customer!

I ordered 2 suits they sent me the wrong suits, so I called customer service and that was a bad experience. I explained to the person what happened, and he said fill out the return form and the put a copy of the shipping cost and we will reimburse you. I asked about express shipping for the suits I ordered. He said we don't offer it on men's suits I said why does it say you do he said read the fine print I did and it says nothing about no express shipping on men's suits. I just hung up the phone. I returned and they received the suits on 11/2/23 and they did not issue a refund. I had to open a dispute with PayPal they responded to my complaint with the reimbursement for the suits but not the shipping cost. I just accepted the offer for the suits, and I will have to eat the shipping cost. I will never do business with this company ever again and consumers should stay clear of this company. read more

Do Not Order from this company. The manager was very rude. I ordered a hat from this company. After over two weeks, I realized that the hat had not been shipped. I called Designer Church Suits about the shipment, and they told me the hat was being handmade and would be a few weeks before it was shipped. No mind you, the website does not state the hats are handmade but I waited on the item nonetheless. However, the shipment did arrive, and when I removed the hat from the box, it was not the same hat as I ordered. So I proceeded to returned the hat back to them. Their policy stated that if the fault of a return was on their part, then they would return the shipping fee, however, they would not return the fee and when I called, the manager was rude and would not allow me to talk. He told me since I opened a dispute on paypal about the wrong item, that It was with their legal department and I would not receive the return shipping which costs me $45.00 to return a $129 hat that I did not order.... read more