Cliff came out to give us a quote on hanging shutters on the outside of our house, and take…read moremeasurements of our existing shutters. He gave us the wrong measurements on the shutters, costing us restocking and shipping fees. We ate that cost. We then rescheduled to have him come and hang the new ones once they came in. He rescheduled with us multiple times, we stayed flexible. Finally the day came for him and his crew to come and they stood us up, no return call or text. Still have heard nothing from him. I cannot recommend Cliff. Unreliable, and was unprepared for a job he claimed he could do.

I am still waiting for him to pay me 1100.00 for the judgement...... I do not recommend him or his…read moreassistant. He completely dishonest, and a thief.

We have the best experience with carpets by Otto! The employees and installers were exceptional!…read moreThe carpet and padding exceeded our expectations. The installer is so experienced, the carpet is seamless! They are trustworthy and professional! What a great value!​

Had 2 rooms of carpet installed on 2 different days and both sets of installers were pigs! One…read moredidn't bring a vac because it had broke week before. They were going to put new pad over dirty dusty floor but we had them use OUR wet vac to clean!! Do not recommend! Use Modern floors I heard they do a much neater and cleaner install!

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Responded quickly, very professional, understanding, and willingness to help the client.read more

From the owner: -Flooring -Bathrooms…read more-Kitchens -Design Consultations

DO NOT EVER use Lynx Flooring!!!!!!!!!!!!!!!!!!!!! They do…read morenot back their product!!!!!!!!!!!!!!!!!!!! Had them do our garage floor back in April & let them know when we cleaned it there were spots that never came clean. They said they would fix it & when they did it looked nothing like the original floor (which is under warranty). Then said we can fix but we would need to pay $3000!!!!!!!! Why would we pay anything more for something that is still under warranty??????!!!!!!????????!!!!!!!! So unprofessional!!!!

Great job by the crew. They were very professional and did an excellent job even with some weather…read morechallenges. They turned our old, worn out garage into a beautiful space.

Highly Recommend…read more Excellent flooring store with a great selection and friendly, knowledgeable staff. Professional, helpful, and easy to work with. I would definitely recommend them to anyone looking for new flooring.

I was amazed by the huge selection of flooring options! There is definitely something for everyone…read moreno matter what your flooring needs! The sales reps are warm and friendly and truly wanted to help me find the perfect flooring. I highly recommend Carpets by Otto!

I cannot express enough of how happy we are with our new floors! We have a 117 year old house with…read more2-3 additions and we knew the floors were... challenging to say the least. We were plagued with uneven floors and weird slopes, but not anymore! From the estimate appointment through final install, they were very upfront, honest, and communicative every step of the way. Lisa helped us to find the best flooring for us and Hunter killed it on the install! I can 100% say we will use them in the future when we decide to change it up! They are the best team to work with.

Best flooring company in the area (world?)…read more Fair prices and incredible knowledge from the two owners who will personally do the work and stand by it.

This was my 4th project with Lumber Liquidators and I needed help with choosing an economical…read morehardwood floor. Abby and Brent were both so helpful and knowledgeable on the products and provided excellent customer service. I purchased the flooring, opened the box and WOW what a surprise! The wood looked better than on the show room floor and really great in my rooms. Thank you Abby and Brent for all of your help and really love the product. Recommend LL Perrysburg!!

The salesman was very helpful in choosing the right floor and I was told when an upcoming sale…read morewould be. The flooring arrived in sooner than quoted. I was concerned about the installer based on reviews but I guess they switched contractors recently. The one I had completed the house in a day, came at 8 am as promised, and worked all day hardly taking a break. They cleaned up well after themselves, was careful moving furniture, and made sure I was happy with it before leaving. The flooring looks great and the house is completely different now, in a good way!