I like this place doc is nice and so on the people who work the front of the store ; however I took in ray bans to place my script in and I wasn't given my stock lenses back when trying to call they don't have a answering machine I would like to pick up my lenses as back up. Will call in the morning bit would like to have at least left a voicemail. read more

I used to go here when I was little because my parents frequented this location. As I got older and then moved away for college it was just too far to make the trip. When I got my job and an eye exam was involved I knew I had to get new glasses and looked and called everywhere. I live in south jersey. From Walmart, glasses USA, and even online locations everywhere was either over priced, wouldn't work or come on time, seemed shady. I decided to suck it up and remembered this location. I called and luckily they could squeeze me in that day. I made the 50 minute drive and I could not be more happy. The place has so many frames, store is clean and they allow you so much freedom when picking the frame you want. They never seem to mind how long you take and the couple who work there are so pleasant. I have a lazy eye due to being born with a damaged cataract and eye muscle so my visions is terrible in my left eye. Glasses are always such a pain cause I either pay way more or I'm stuck with glasses that don't fit my needs. The eye exam was quick and thorough which I appreciated and the doctor really explains what she's doing and why. Once my eye exam was done I chose my frames, got measured, and was out the door with the promise of my glasses being done the next day and that they'd be ready for pick up. I didn't wanna make the drive again so I had them shipped and the glasses came in two days after my appointment. The price is unbeatable, the quality even better and the workers even more pleasant. I was about to be out anywhere from 3-500 dollars compared to locations in jersey and I walked out paying 175(I have no insurance for my eyes in my health care plan)I am so happy I chose this location, and that even after all these years they're just as good as when I was little. read more

Design Eyes - Eyewear & Opticians Near Me - Cheltenham, Pennsylvania

Always helpful, courteous, pleasant, patient and accommodating. Professional and good at what they do. Recommended specialists to help me with what would have been a serious eye condition of which I was not aware. read more

I wish I can give this place zero stars. This place is so unprofessional and every rude. My mother (in her 70s) had gotten her glasses from here. They added too much tint so my mother have asked it to get it lighter. The owner of this place, told her to go elsewhere. I was livid about who my mother was treated so I called the store and spoke to the owner. As I was explaining the situation, he started to laugh at me.... how does that? Here I'm upset that my elderly mother was bullied, disrespected, and yelled at and all he could do is laugh. He first said don't believe my mother's word (my mother is not a liar) and listen to what he has to say... then he said he did remember anything (which I already knew that was coming). Obviously, he makes money through the insurance company and by customers (he's not doing it for free) so he needs to be respectful of his customers. If customers are not 100% satisfied with their glass, he needs to fit them. Insurance companies also covers for change of lens! He took advantage of my elderly mom because she is not confrontational and was perceived weak. Please do not do this to someone else! Do better design eyes! read more