In search of a used car ? Well visit Gilbert & his team @ Magic Auto. Gilbert doesn't waste your…read moretime, doesn't feed you BS, he's just there to sell you a car & give you the best deal he can. Great energy, great deals, & they understand each car they are selling. Very knowledgeable on their inventory. Appreciate you Gilbert !

My husband and I do not have the best credit. It's not bad credit but no credit. We went here…read morebecause we were told we could get a car through a loan they go through. And we did. We got a used car. They showed it to us and it was dirty with a cracked dash and broken middle console. But cleaned up nice. And we could fix the rest, so we did it. 2 months after our 2 year warranty expired... The lift rod broke and damaged the camshaft! We are still on a loan and they refuse to help us. Our loan company states that they are required to help us and that it states it in our loan agreement. However, they said they couldn't do anything for us. When we got it they also told us after 2 years we can refinance it. Well guess what... It's a 2009 and everyone has told us it's to old to refinance. It's also to old for the lemon law to be in affect. But it gets better... We still owe almost $10,000 on it. We had another dealership look at it and said it's only worth $5,000 and they ripped us off. Kelley blue book says it's worth $5,300! So we won't even be able to sell it for the price of our loan left to pay it off. We are stuck either continuing our payments untill it's paid off, having it repossessed or voluntary repossessed. They whole reason we went there is because we couldn't afford a new dealership. Now we are stuck paying for something we can't afford to fix as we have been told it will be close to $5,000 to fix. Looks like our only true option will be to get a lawyer and go after them for scamming us into this junk.

I want to give ZERO stars. If you are considering purchasing a vehicle, read the bad reviews and…read moresave yourself the grief. Juan was my salesman. The check engine light was on when I test drove it, it was also on on the second car I test drove. We discussed, he checked the code and told me what it was and said their mechanics would take care of it. That was in July... many calls, drops ins because he has caller ID and would ignore my calls so I began using different phone numbers or blocking my number. I would up having to invest about $3k into it and one of the issues could not be found. I would be driving and suddenly all the dash lights began blinking, my windshield wipers began going, a dinging sound and I found out my headlights were flashing. I finally found if I hit the display cover with my fist it would stop. I had it in the shop SOOO often... my co workers would say: Again?! Save yourself stress and money. All bad.

After a week of car shopping after my car blew up. I was frazzled discouraged and over car shopping…read moreall together. And then on a whim I decided to stop here met Juan and he made this the best buying experience I have ever had. I was able to go in there tell Him exactly what I was looking for and what I had to work with and he went above and beyond to make it happen and get me a way lower payment then I thought I would be stuck with. Hands down I would definitely recommend this place to anyone that doesn't want to deal with one of those pushy stuffy big car dealerships.

This is the best auto dealership I have been to amazing pricing amazing staff. John was 10 out of…read more10 and went above and beyond he made us feel welcomed and cared for. I would definitely recommend two friends and family and would definitely return for future business. there was another gentleman there who was very tall. I sadly forgot his name, but he was a very great help as well.

Ok so I found a great deal here but I do not live close ! I'm out in Los Angeles. Johny was…read morewonderful and got me a ride up to get the car. Making it ultra convenient! John helped me with securing an amazing warranty at such a great price to ensure I'd have peace of mind! There was an issue with the fuse when I came to get it - they immediately fixed it and Erick made sure to get me back up to my car at no additional out of pocket expense! I can't tell you how happy I am I chose to go there even though it's far for me. I truly feel like they care about the quality of service and the car! Highly recommend !!

I visited this location twice this month and have experienced very horrible interactions…read more I work for Lyft/Uber and when I dropped off a rider at this location the staff was very unprofessional. One employee parked a vehicle vertically near the entry way towards the front of the main entrance. The vehicle was blocking other vehicles entry and exit way. After I struggled to park the car due to the White SUV refusing to move the vehicle, I proceeded to reverse & exit but the driver in the car stopped. He then began having a conversation with another employee casually while she leaned on the driver window with no intention to move out the way. She began yelling at me once I carefully backed up due to the other vehicle not moving and causing great difficulty. The employees began yelling aggressively at me. I explained to them I had to maneuver around them in order to exit due to them blocking the road. The staff here is blatantly rude, disrespectful and do not care about the customers or the company's partners. The rider was very uncomfortable after experiencing this incident. I will be reporting this to the regional manager and corporate for further assistance.

No sense of any form of customer service Vehicles are…read morepricey given their many many miles

Brought in my Ram 1500 for an issue with the transmission and my service advisor Trevor was very…read morehelpful and kept me updated every step of the way. Picked up my truck today and all issues were resolved immediately. Thanks Trevor and the unnamed tech that worked on my truck.

After i posted my previous review, i had received a call from Dave Thornton on 1/22/2026 at 4:38…read moreP.M. and wanted to call me back with Sergio Lugo the Service Manager on Monday 1/26/2026 to talk about my not so satisfactory Yelp review. Well, as of 1/26/2026 that phone call never happened and i called back on Monday 1/26/2026 at 4:38 P.M. and left a message trying to speak with Mr. Thorton but all i got was a voice mail. i left another message stating basically in lamens terms, "last chance to correct this." On 1/27/2026 at 8:59 A.M. I called and only got his voicemail... again and stated that if he wants this review corrected then he should have called me back yesterday. So now i know they circled their wagons and are just going to ignore it. They wonder why people hate dealerships and automotive technicians, it's because of their lack of honetly, keeping their word.

Had a great experience at Victorville Chevrolet and Cadillac. Claudio and George were a great help…read moreand answered every question I had. Knew what they were talking about Raul got the closing done for me quickly. Give em a look for youre new car

I'm beyond happy & excited for my new 2026 Chevrolet silverado !…read more Austin Barden, Katie Pierce Was a great internet manger highly recommended !!!!

Sing up, pay big money for cars and get ripped off by auctioneer and management. Drove out to Iaai…read morein Hesperia to view a vehicle, 110 miles round trip, very nice car, decided to purchase the vehicle through there online auction. The next day auction started, waited for vehicle and started bidding , bidding went to 26400 which was me and suddenly the auctioneer sells vehicle at 26500 without me having a chance to bid again, it was a quick sale to his buddy Carlos, this is what a side tip of 100 bucks gets you. I will now longer drive out to Hesperia Iaai to view another vehicle. I talked to management and he said they only have 3 seconds per bid, which is fine but I got zero seconds. It is managements job to protect buyer and seller and clearly it's not being done here. State Farm which owned the Vehicle just lost $3500, I was prepared to pay $30,000.00 for the vehicle. A warning to State Farm, get another auctioneer at the Hesperia branch, other locations seem OK. I have been buying vehicles for 25 years and have never been bamboozled in this way, sad. I know how to bid and when to bid, I would like a reimbursement from Iaai for my time, gas and effort, but that's not going to happen. Management told me they only have so much time to get auction done which is a lie, I have watched there other auctions and most auctioneers give you ample time to bid, so his story is B.S.

It was a pleasure working with Lucy, the internet sales representative who assisted me purchasing a…read morenew truck in California for a Veteran friend while I was in Florida. Lucy kept me informed while my truck was being built and coordinated the delivery with me so I could fly to California and deliver the truck to my life long friend. A positive experience

Got it--here's a clean, polished version of your review that keeps your message but makes it flow…read morenaturally: --- I had a very nice experience at Valley Hi Toyota. My service representative, Alonso, was excellent to work with. He was very knowledgeable about the Prius I purchased and took the time to explain everything in detail. Alonso was patient, thorough, and went above and beyond to make sure I understood all the information provided. His professionalism and helpful attitude really made the entire process smooth and stress-free. I truly appreciate the great service and would highly recommend working with. Rene C.