I wanted to take my time and express how much I appreciate Gilbert and his wife and magic auto…read more&truck sales for the incredible customer service and communication threw are purchase and service done by them they no the meaning of taking care of there customers I genuinely recommend them for car and truck purchases they go above and beyond-Thank You-Again p.s we will be back in the future for are next purchase

In search of a used car ? Well visit Gilbert & his team @ Magic Auto. Gilbert doesn't waste your…read moretime, doesn't feed you BS, he's just there to sell you a car & give you the best deal he can. Great energy, great deals, & they understand each car they are selling. Very knowledgeable on their inventory. Appreciate you Gilbert !

These guys are top notch!! I went and looked at one truck that wasn't exactly what I was looking…read morefor and after 2 weeks of looking and walking off of other lots I came back to look at a tundra that I ended up buying. My credit is faaaar from perfect, and it was a second auto loan, all things that other dealers would even attempt. Juan worked his ass for for almost 2 weeks to get the deal I wanted and nothing less. The vehicles were all super clean including my new baby, and this was a zero pressure environment. These guys went above and beyond to make sure I got what I wanted on my terms. Buy with confidence!!

I rarely leave negative reviews, but I feel others should be aware of my experience…read more I purchased a 2015 Jeep Wrangler from Executive Image Auto Group on December 23, 2025. Months later, I discovered that the title and lien paperwork had never been sent to my lender, Golden 1 Credit Union. Because of this, I have been unable to register my Jeep in either California or Texas. This has created significant delays and unnecessary stress. I made multiple attempts to contact the dealership to resolve the issue. Instead of helping, I was told, "Never contact me again about this." Since then, I have had to file complaints and spend my own time trying to resolve paperwork that should have been completed when I purchased the vehicle. My advice is simple: before purchasing a vehicle from this dealership, make sure all title and registration paperwork has been properly completed and submitted. I hope my experience helps someone else avoid the situation I'm now dealing with.

This is the best auto dealership I have been to amazing pricing amazing staff. John was 10 out of…read more10 and went above and beyond he made us feel welcomed and cared for. I would definitely recommend two friends and family and would definitely return for future business. there was another gentleman there who was very tall. I sadly forgot his name, but he was a very great help as well.

where do I begin ? I bought a town and country in 2020 from them and this is my last year paying it…read moreoff and I'm so happy to be done with these pathetic people who scam customers into buying lemons . ive had to replace and rebuild the transmission, replace my brake system , replace my flywheel , replace my engine and transmission mounts , catalytic converter went out , replace my doors cause they won't open, replace the exhaust valve , Replace all struts and lower control arms ,all within 5 years !! and the same day I took this horrible car home it broke down cause the transmission. don't ever buy anything from these people! they only sell lemons. took advantage of me because of my bad credit and low deposit. SCAMMERS !

As soon as I arrived there Kelley helped me. I told her what…read moreI wanted and she grabbed a handful of keys for cars for me to test drive. I chose a 2020 with below 30 thousand miles. This car was like new! I was given above blue book value for my trade in. The price on the car I purchased was below blue book value! A win win for me! Skip the dealers. The used cars there are very expensive and nothing to choose from. Avis had a large lot with many cars to choose from with great prices.

I visited this location twice this month and have experienced very horrible interactions…read more I work for Lyft/Uber and when I dropped off a rider at this location the staff was very unprofessional. One employee parked a vehicle vertically near the entry way towards the front of the main entrance. The vehicle was blocking other vehicles entry and exit way. After I struggled to park the car due to the White SUV refusing to move the vehicle, I proceeded to reverse & exit but the driver in the car stopped. He then began having a conversation with another employee casually while she leaned on the driver window with no intention to move out the way. She began yelling at me once I carefully backed up due to the other vehicle not moving and causing great difficulty. The employees began yelling aggressively at me. I explained to them I had to maneuver around them in order to exit due to them blocking the road. The staff here is blatantly rude, disrespectful and do not care about the customers or the company's partners. The rider was very uncomfortable after experiencing this incident. I will be reporting this to the regional manager and corporate for further assistance.

Brought in my Ram 1500 for an issue with the transmission and my service advisor Trevor was very…read morehelpful and kept me updated every step of the way. Picked up my truck today and all issues were resolved immediately. Thanks Trevor and the unnamed tech that worked on my truck.

Extremely deceptive finance practices. My wife and I visited this lot a few times and built a…read morestrong relationship with one of the salesmen, so we thought we could trust them. We came in with $27k down and a trade-in. They originally promised $29k for our trade-in but somehow only applied $21k on the final paperwork. During signing, they rushed us through and only focused on the monthly payment, completely hiding our interest rate until we received our very first bill. We are paying almost $1,400 a month. After a full year of making these massive payments, only $5,000 has gone toward the principal because they buried us in a terrible loan with an interest rate OVER 16%. When we went back to confront them, they told us to just refinance with a bank. We tried, but the bank revealed the truck immediately lost $20k in value driving off the lot and is only worth $40k, leaving us completely trapped upside down. To make matters worse, the dealership replied to this issue giving me a phone number to call to fix it or see what he can do but now that they think this review isn't visible. Make sure your all business walking in this place the finance department are not your friends. First brand new jeep has been an expensive lesson for us.

Great experience with Mark & Christiana! I was able to purchase a car today! Very helpful and on…read moreboard with my preferences and I did not feel overwhelmed with the dealership ! Thank you for your service.

We just completed our deal on a brand-new 2026 Chevrolet Suburban, and I have to give a huge…read moreshoutout to Eddie and the entire dealership for making the experience such a great one! From the moment we walked in, Eddie went above and beyond to take care of us. He took the time to show us the Suburban, explain all the features, answer all of our questions, and take us on a test drive. He was knowledgeable, patient, professional, and, most importantly, he was incredibly friendly and funny. He made what can normally be a stressful process feel comfortable and enjoyable. Eddie really listened to what we wanted and worked hard to make the deal happen. He didn't just try to make a sale -- he genuinely worked to keep us as customers and make sure we were happy with the vehicle and the overall deal. You could tell he cared about earning our business and making sure we had a great experience. The entire process was handled professionally, and Eddie continued to communicate with us and work with us until we were able to get everything finalized. That kind of customer service goes a long way, especially when purchasing a vehicle as big of an investment as a new 2026 Suburban. We are extremely happy with our new Suburban and really appreciate everything Eddie did to help make it happen. If you're in the market for a new vehicle, I highly recommend asking for Eddie. He's knowledgeable, personable, funny, and will genuinely go the extra mile to take care of you. Thank you, Eddie, and thank you to the entire dealership for the outstanding customer service. We love our new 2026 Suburban and are very happy we chose to do business with you! Great vehicle, great dealership, and an even better salesperson. Eddie definitely earned our business!

Sing up, pay big money for cars and get ripped off by auctioneer and management. Drove out to Iaai…read morein Hesperia to view a vehicle, 110 miles round trip, very nice car, decided to purchase the vehicle through there online auction. The next day auction started, waited for vehicle and started bidding , bidding went to 26400 which was me and suddenly the auctioneer sells vehicle at 26500 without me having a chance to bid again, it was a quick sale to his buddy Carlos, this is what a side tip of 100 bucks gets you. I will now longer drive out to Hesperia Iaai to view another vehicle. I talked to management and he said they only have 3 seconds per bid, which is fine but I got zero seconds. It is managements job to protect buyer and seller and clearly it's not being done here. State Farm which owned the Vehicle just lost $3500, I was prepared to pay $30,000.00 for the vehicle. A warning to State Farm, get another auctioneer at the Hesperia branch, other locations seem OK. I have been buying vehicles for 25 years and have never been bamboozled in this way, sad. I know how to bid and when to bid, I would like a reimbursement from Iaai for my time, gas and effort, but that's not going to happen. Management told me they only have so much time to get auction done which is a lie, I have watched there other auctions and most auctioneers give you ample time to bid, so his story is B.S.

We just bought a grand Highlander limited max hybrid. I was referred to Andalusia (Andi) by a…read morefriend of mine. She went above and beyond our expectations. Her expertise made our shopping experience go fast and smooth. Within a few hours she found the exact Grand Highlander we wanted. After that Andi passed us on to Avontae in sales to finish up the paper work. He was in charge of the test drive, showing us the awesome gadgets and features. He had all the answers to all our questions. Avontae had us in the finance office signing the final papers in no time. All in all it was the best car buying experience my wife and I ever had. Looking forward to buying another Toyota from these 2.

3- hour wait for an scheduled oil change is ridiculous. Even my doctor's office does better…read morenowadays. It's just a matter of organization. The flow is breaking down somewhere. The manager of the service department needs to find where the bottleneck is happening. Hopefully, he's not an overweight slob there just for the paycheck. Hire a consultant to do this more effectively. Have your cloth seats professionally steamed (those stains look disgusting), fix the laptop rests, clean the coffee maker as requested on the screen. Finally, waiting 40 minutes for a car that's ready, just because the representative at the desk can't organize himself is unacceptable. Hire capable people, train them better, and represent Toyota professionally, like the brand deserves.