I used the auto quote feature on this website. One never responded. One was a rip off and one was…read more50 miles away so they wouldn't even quote me. So I called 7 different ones. Many say they are in this town but they are from LA and contract with local operators. I finally reached Moe with All American and he was fair, quick, and very professional. Everything turned out perfect.

Ramon is awesome! If you're in need of a tow in the Barstow/Victorville area, they are the ones to…read morecall.

Armando Olivares provided excellent, smooth service, and there was absolutely nothing to complain…read moreabout. This was the first time I've ever felt so comfortable buying a car. I truly recommend him. He didn't ask for a good review or make any requests at all--He smiled until the very end and did everything he could for us within his ability, exactly the way we wanted.

My sister took her car to Valley Hi. They took 8 hours just to do an oil change! They never called…read moreher when was done. Also, they discovered she needed new brakes and didn't call to tell her. They also recommended an engine flush, AFTER everything was done. If they had called her earlier, should would have done those things. As it was, SHE had to call and find out when it was done. NOT a good experience. The staff was impolite and unprofessional. NEVER AGAIN. She will find a new shop to go to.

The customer service and car buying process was professional in a smooth breeze however the vehicle…read moreis a piece of crap I purchased a Dodge Challenger 2019 already have to replace the water pump and something else under the hood came up to 1400 now my battery is dead I had to call AAA last night to get a jump and this morning again it will not start I do not recommend buying a vehicle from here unless you have personally checked off and seen visually for yourself everything's been inspected this has been horrible for me I am ready to give this car back and go with another dollar this is horrible however the customer service Zach and the black girl with the dreads cant remember her name; were awesome awesome

We have been waiting for almost an hour and our rental is not ready. Worst place, unprofessional…read moreand under staffed.

Very trustworthy bought a car from Marcileno & Michael they treat you like family and will take…read morecare of your car needs they sell good cars very trustworthy

Great service! I spoke to Marcelino when I was having car problems and he helped answer my thousand…read morequestions. I felt like he truly took time to help me out since I didn't know much about cars, it did not feel like he was just trying to get business. He helped me make a decision on the car I bought from them and so far it's been going strong. Excellent service! 10000 times recommend!

Brought in the Volkswagen to sell. Angel helped me out. He was straightforward and professional. He…read morehelped check in the car. We did a full walk through and after inspection he made an offer. It was less than the bid on bidbus. But i honestly was not expecting it to be exactly what was on the website as online photos can only get you so far. Overall it was a good experience. I know my VW Gti will find a new home!

Had a very good experience here. I worked with Haret, he helped me buy the Volvo v60 that I had…read morebeen eyeing for a bit. I have had negative experiences at dealerships before when I've gone alone where dealers put an undue amount of pressure on me for add-ons or to run my credit when I already have a check (Looking at you Kia of Chula Vista). But even though I went alone, this place was very friendly, reasonably priced, zero pressure and I left the lot with the car I wanted, a new air filter and a new oil change free of charge. Thank you guys!

This place is a F*CKEN joke, dude on the phone can't speak a lick of English, and all he said "no"…read morelol Update; I'm Mexican, so Jose M, in my comments can lick my balls. I tried Spanish with my mans on the line and like I said. He said "no" a total of 6 times. If this answer any of your questions, good.

Called to ask a question and asked the owner if he knew what cars he had in stock. He asked me what…read moreI need and I told him an Audi A3 side mirror. He said in broken english that they only buy cars at his junk yard, so I asked if he knew of any other ones in the area. He didn't even bother saying anything else and just hung up on me. Rude and impertinent for no reason what so ever. Additionally his website is not active and takes you to a spam site.

Brought in my Ram 1500 for an issue with the transmission and my service advisor Trevor was very…read morehelpful and kept me updated every step of the way. Picked up my truck today and all issues were resolved immediately. Thanks Trevor and the unnamed tech that worked on my truck.

After i posted my previous review, i had received a call from Dave Thornton on 1/22/2026 at 4:38…read moreP.M. and wanted to call me back with Sergio Lugo the Service Manager on Monday 1/26/2026 to talk about my not so satisfactory Yelp review. Well, as of 1/26/2026 that phone call never happened and i called back on Monday 1/26/2026 at 4:38 P.M. and left a message trying to speak with Mr. Thorton but all i got was a voice mail. i left another message stating basically in lamens terms, "last chance to correct this." On 1/27/2026 at 8:59 A.M. I called and only got his voicemail... again and stated that if he wants this review corrected then he should have called me back yesterday. So now i know they circled their wagons and are just going to ignore it. They wonder why people hate dealerships and automotive technicians, it's because of their lack of honetly, keeping their word.

Everyone was nice and the estimate was perfect the place Is…read morealways clean and the parts people Are great especially Aurturo

Valley Hi Toyota did sloppy oil change brought my car home next day my driveway had motor oil wet…read morespots. I took it back they did inspection why motor oil was leaking. They said I needed a main motor seal that's going to coast me $2824.62. I was so upset I took to Schwab tire service in Victorville. They said you don't need a main motor seal, valley hi Toyota service did a sloppy oil change that left oil all over the bottom of my engine, Schwab tire service cleaned the oil from bottom of my engine, no more leaks. Watch out for Valley Hi Toyota mechanic Service they will lie in front of your face and try to take as much money from you. To this day motor oil stop leaking I check my oil dip stick I have the right amount of oil. There no more oil on my driveway. Photo of Invoice.

Outstanding Service, Expertise, and Integrity at Bells Trucks & Vans…read more Bells Trucks & Vans sets the gold standard for excellence in the commercial truck and van industry. From the moment you arrive, it's clear this is a well-run operation built on knowledge, integrity, and exceptional customer service. Mike, the owner, is extraordinarily knowledgeable and fair--someone who leads with honesty and professionalism. He takes the time to educate, not sell, ensuring every customer fully understands their options and feels confident in their decision. His depth of experience with commercial trucks, cargo vans, and fleet vehicles is immediately evident, and his transparency is truly refreshing. The yard staff and sales team are equally impressive. Every interaction reflects a team that is well-trained, attentive, and genuinely invested in helping customers find exactly what they need. They go above and beyond at every step--answering questions thoroughly, offering guidance, and making the entire process smooth and efficient. Customer service at Bells Trucks & Vans is simply impeccable. This is a business where leadership, staff, and service align seamlessly. If you're looking for high-quality trucks or vans, honest pricing, and a team that consistently goes the extra mile, Bells Trucks & Vans is unmatched. I recommend them without hesitation.

As an industry professional, I've done business with this company multiple times. The last two…read moretimes the part I purchased were defective and I've had to return them. Things happen, I understand that these are used and untested parts. The way this company handled the entire transaction upon my discovery of engine fault, is completely unacceptable. This last purchase was an engine I purchased in February and paid for 1 year coverage with labor. Labor rate they use is national average from 1990 I'm assuming. Since February I've been telling them this engine I purchased was defective. They would send a mechanic to come inspect it, back and forth delaying my progress by 3 weeks at time while they try to schedule their mechanic to come and inspect it. The person they did send knew nearly nothing beyond mechanical issues that he barely even tested for. Fast forward to September when they finally agree to come take their engine back, refund my money and pay labor. Delays pick up by a week again with some lame story about the driver and check not being with the driver etc. says he will call back but literally never does. I had to continuously chase the dude down. I recall the motor being stripped at arrival and instructed my staff to remove everything in preparation. Their guy arrives, takes engine, no check in hand as promised. After a call, I'm told they have to inspect and check before delivering my money. My customer is delayed their vehicle and my time again wasted. Then, no phone call, no single ounce of communication a refund check arrives with $350 deducted for missing parts. I call again and say all parts are at my shop and I can happily bring them over for the $350 back to me. I can't remember what an engine looked like 7 months prior! Guy goes he's gonna talk to the boss and will let me know in 1 day since he's already left. 5 days goes by and again nothing. I finally call them and he gives me a BS story of once a check is written and money deducted for parts removed, there's nothing they can do. These guys are crooks. I am never doing business with this company again. Two stars for their consistent answering of the phone and somewhat friendly demeanor when speaking.

I visited this location twice this month and have experienced very horrible interactions…read more I work for Lyft/Uber and when I dropped off a rider at this location the staff was very unprofessional. One employee parked a vehicle vertically near the entry way towards the front of the main entrance. The vehicle was blocking other vehicles entry and exit way. After I struggled to park the car due to the White SUV refusing to move the vehicle, I proceeded to reverse & exit but the driver in the car stopped. He then began having a conversation with another employee casually while she leaned on the driver window with no intention to move out the way. She began yelling at me once I carefully backed up due to the other vehicle not moving and causing great difficulty. The employees began yelling aggressively at me. I explained to them I had to maneuver around them in order to exit due to them blocking the road. The staff here is blatantly rude, disrespectful and do not care about the customers or the company's partners. The rider was very uncomfortable after experiencing this incident. I will be reporting this to the regional manager and corporate for further assistance.

No sense of any form of customer service Vehicles are…read morepricey given their many many miles