Finding a qualified dentist is always hard. Especially when you move to a new state. I usually ask…read morea co worker or friend for a suggestion but they weren't that impressed with their dentist. So I relied on good ole Yelp for reviews and found a dentist that was close to me that my insurance cover and I came across this place. As always Yelp didn't let me down! Front desk was super nice, greeted you as soon as you walked in (which is always welcoming in my opinion), scheduling was easy and didn't have to wait forever to get an appointment as I was a new patient. X-ray tech was super knowledgeable and the process was speedy because sometimes they take forever. Dentist was very knowledgeable as well, asked him about new whiting products on the market and his gave me the 411 on all of them and which's one would be worth my money. I had Shelly as my hygienist and she was amazing, was super gentle but very thorough. But the best part yet is they actually take you at your appointment time and there is no wait! If your looking for a great dentist with great staff look no further

Great experience from start to finish!The staff is friendly, the office is clean, and Dr. Basora…read moreexplains everything clearly, the doctor is truly the best in the area. Highly recommend!

Dr. Jake Banks and staff are so professional. Office is clean, modern & calming!…read more Best dentist in Reno/Sparks!Dr. Jake Banks is SO knowledgeable and thorough, and the staff is wonderful. A 5-star experience every time!

I absolutely love Dr. Banks DDS office. I've had lots of dental work done over the years and have…read morenever gone to such a knowledgeable and kind dentist. I love that he can "print" a cap in his office. No second visit for a root canal. All his staff are great! So kind and compassionate. I had my teeth cleaned today and the hygienist (Sarah) took her time and did a great job! My teeth are wonderfully clean!! I've been going to his office for about 4 years now... and I realized that I never reviewed them! So I wanted to make sure I did it today!! If you're looking for a dentist... he a great one!!

Went there for a broken tooth, they said they had to do a deep cleaning first ($1,000) then they…read morereferred me to an endodontic dentist. They took full xrays, can't understand why they didn't refer me if they knew they don't do root canals. Not satisfied.

I had questions about what the rates would be after availing of a dental plan and while I was…read moreexplaining, the receptionist hung up on me by SLAMMING THE PHONE DOWN. Incredibly rude. Don't bother with this at all. Get your dental care done elsewhere.

Dr. Lee and staff are terrific. I have a bad history with dentists, but Dr Lee was gentle, kind,…read moreand knows what she is doing! I'm finished with my treatment and am totally happy with my results. I love my smile again, thank you all!!

I've been coming to Dr. Lee for several years now. I live here care and compassion, she always…read moremakes sure you understand all options for treatment plans and I feel like I'm always given a choice in my care instead of pressured into it. Dr. Lee is very good at explaining everything so you know exactly what is going on. Dr. Lee gave my husband an ortho treatment and she made sure he was 100% happy with his results and continued the treatment until he was satisfied with his smile. Thank you so much Dr. Lee for giving him the confident smile that he now proudly uses in every photo! This office has a very comfortable feel to it and all the staff are very nice. My hygienist gives me the best cleaning every time! I've even moved my 13 year old here because they do such a great job!

BEST dental experience, bar none. A friend of mine had recommended them after the decision to leave…read moreour prior dentistry practice. First can we just talk about how great this location is, close to midtown, middle of everything, still ample parking. Looked to be a former residential residence, the building has so much character. Upon arrival I was greeted and not too long after they sat me down and started the process. They offered a neck pillow for comfort, tv overhead with earphones if you'd like. Incredibly friendly and helpful throughout without the awkward chatter many of us are accustom too in the chair- you know the continuation of questions while they are taking care of your visit for an in and out, in and out (the instruments) type of experience. The hygienist was fantastic and walked me through some things prior to the dentist arrival. Post this, the visit was great, I shared what I hoped to accomplish in upcoming visits, etc and they were not only incredible professionally but so personable and helpful! They laid out a plan and pricing up front, no hidden costs and were helpful with the scheduling even with it being so close to the holidays! Actually looking forward to coming in for further visits and absolutely recommend for your general dentist needs to cosmetic and beyond!

I had been going to them for YEARS. I have such mixed feelings. Love the dental staff and Dr H, I…read moreeven made a few knit hats for their babies. And what I'm very disappointed in is the billing. They stopped taking my insurance and I have a secondary insurance to cover costs. They told me that they could bill the secondary after the primary insurance decided what they would cover. The office manager never billed my secondary, she would constantly call and text to get me to pay the difference. After three visits of "you owe us money" because they didn't bill my secondary, I was done. Cindy is very rude and snooty. She even told my husband that I still owed them $130 from a "really long time ago" when it's actually on $37. Even the voicemail saying "we've waited a long time for this" is outrageous to me. You didn't bill my insurance, you tried to get money out of ME instead.

I can't say enough good thinks about Dr. Basora and his incredible team! The staff is so warm,…read morefriendly , and professional , making every visit a comfortable and pleasant experience . Dr. Basora is by far the best dentist I've had .He truly takes the time to make each appointment a personal experience , ensuring I'm satisfied with the service provided. If you are looking for a dentist who goes above and beyond , this is the place to go!

The work I got done was not the greatest. I have a large gap between the two teeth that were…read more"fixed". I now need a flossing tool after every meal or have annoying pressure and food stuck between my teeth.

Very happy with my experiences at Sierra Smiles. I see Dr. McShosh and he is very caring and…read morecompetent. Unfortunately I have needed quite a bit of dental work over the years and Dr. McShosh is my favorite dentist, spanning four states and six decades of dentists. The office and staff are very nice as well. They always get me in quickly when I have an emergency. And, I love the warm lavender neck pillows that help reduce the stress of yet another dental appointment. Highly recommend!

All I can say is that this is by far the best Dentist, assistant, everyone in this company was kind…read morefriendly best service ever

Amazing all around. Friendly staff, excellent dr, beautiful office. Always get appointments when we…read moreneed them.

Amazing experience at the dentist today. I am new to Reno and this dentist was recommended by a…read morework friend. The location is first rate and is clean and lovely with plenty of parking. The dental equipment seemed brand new and the furniture all seemed new as well. The dentist was professional, on time and the dental hygienists were terrific as well. It was a solid pleasant experience and I felt like I was in very good hands. Does it sound weird to say I am looking forward to my next visit?

Always a great Experience. Very busy practice I feel as…read morethough I'm a family member. Lynette as always has treated me with amazing care . Enjoy seeing Dr.Patrick Silvaroli he always makes time to sit and chat even if I go there just to have my teeth cleaned.

Pros: punctuality of appt time. Office staff - pleasant and helpful: No overseas call center…read more Parking Cons: hygienist didn't heed my precleaning statement that a particular area is VERY sensitive and stuck the metal implement right into cavity!

Super nice dentist and facilities to deal with. Laura the one who cleaned my teeth did a fantastic…read morejob thank you the office staff is friendly and helpful and very considerate of what's going on now. Super clean in there and everyone is f fantastic and nice I always have a great experience when I go there

From the owner: Our dentist and team at Heinen Family Dentistry are dedicated to helping you and your family enjoy…read moreexcellent oral health and beautiful smiles. Call or visit us today to schedule your appointment with Dr. Margaret Heinen and learn more about dental care in Sparks, Nevada. We are excited to meet you!