Schlepped in from Cruces for a Jeep I saw online. I knew it wouldn't last long with the price,…read morecolor, and features. They were super responsive and reached out almost immediately following my online inquiry. When I arrived, I was greeted and from there, everyone was lovely. No one was aggressive or pushy. I was prepared to leave if I didn't like how it drove or pricing was an issue or pricing for payment/percentage. My appointment was with Colton but because I was coming from Cruces and was about 10 mins late I was assisted by Frank who was great. He was transparent about everything. What their profit was. What could/couldn't be done. Because I don't live in Roswell and Cruces is a bit far, I didn't get the advantage of the oil change for a year but I'm not upset about that. Roswell is a bit of a hike from Cruces but it was totally worth the drive for this Jeep. Totally worth it. Super nice folks. They weren't pushy, aggressive, or trying to upsell anything for any reason. All things I can get behind and respect. Very happy with my decision and with them.

sold me a truck with a bad suspension, it went out out and they refused to claim responsibility…read more managers are rude, egotistical, and unprofessional would not recommend buying a car from them if I could leave negative stars I would.

Excelente servicio, ta ayudan a obtener un bajo interes, y estan pendiente de lo que buscas. En lo…read morepersonal fue mi primer compra y estoy satisfecha por El trato. Yo vivo en Carlsbad y no pude ir al dealer pero siempre me atendieron amablemente via telefonica. Y me trajeron El automovile hasta la puerta de mi casa. 100 % recomendado Gracias a Mani, Holly & Jason que fueron las personas que me atendieron. (Mani trato en español)

From the owner: The team at Tate Branch Roswell would like to welcome you to our dealership in Roswell, where we're…read moreconfident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of reliable pre-owned models. No matter which vehicle you decide on, our professional finance team will help you with competitive financing options. Lots of folks in Roswell count on the high-quality vehicles found at Tate Branch Roswell, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions. Home of the better buying experience.

I had my van towed here about 18 months ago when the motor shot a spark plug. This is a common…read moreproblem with the Triton Modular motors. In fact it happens so often that Ford makes a special repair kit specifically to address this issue. It took them a week to fix and I thought everything was fine. In fact I gave them a 5star review on a different platform. Well here we are less than 10k miles later and the engine started miss firing. After a bit of digging around we went to remove the spark plug that Roswell Ford repaired and the whole Helicoil came out with the plug. The plug and Helicoil were covered in rust and debris. It turns out that they didn't use the Ford Spark plug repair kit made specifically for this issue. They used an off the shelf Helicoil that isn't suited for this application. If you want to know how they screwed up keep reading. The ford Helicoil has a large flange around the top edge. The spark plug seats against that lip instead of against the engine. By using a Helicoil with no flange the spark plug was pressing on the engine and pulling up on the coil. Eventually this caused a leak that let water in and combustion out. There is no excuse for this type of shoddy work. Ford has put out numerous bulletins about this issue and how to fix it. A quick Google search yields hundreds of examples of this happening and being repaired correctly and without further issues. Yet here I am paying a different shop an additional several thousand dollars to repair this correctly and clean up the damage caused by the shoddy repair. I tried to have this work done at another Ford Dealer where it MIGHT have been covered by the Ford dealer network warranty but the only dealership within towing distance refused to work on a vehicle older than 2013. It would have been cheaper in the long run to have the van towed to Albuquerque and fixed at a reputable shop like Advantage Automotive or Morris and Comanche.

The original salesman was great. Once managers got involved things went downhill. They gave us…read moreoriginal paperwork and had to come get it. Took a while to get tags. Not a lot of follow-throughs. They seemed to not care about us after made sale. Will not consider buying another vehicle here.

We had our truck serviced by them they left of the oil cap. Because of warranty we have to go back…read moreand everytime we get a vehicle serviced they are rude we drop it off in the morning and it takes over 3 hours to get it back it doesn't matter it's that way everytime they dont take into consideration people need there vehicles for work. Another time we had a car get wrecked and it took them over 5 months to get the car fixed and we had to take it back 3 times for things still wrong with it. I love Chevy vehicles and the guys who sell the vehicles as I've purchased 3 vehicles from them But the service dept needs a lot of help.

Ever since I signed the contract and drove the truck off the lot, their attitude changed from happy…read moreand helpful, to annoyed and unwilling to solve some issues. After talking with several other customers this is not an isolated occurrence.

Best experience I've had at a dealership in a long time. My salesman chris is very knowledgeable…read moreabout the various cars I drove, very patient as I made my choice. No pressure from anyone. The financing department worked diligently to get me an awesome rate for my loan. They have a great lounge area so I could watch football, even had popcorn to go with a good game. Everyone was super friendly, easy to chat with. Highly recommended this dealership. It does take a long time to get the paperwork processed, but that's the nature of buying a car Thank you Roswell Hyundai Tammy

I live in Albuquerque and was visiting my high school buddy in Roswell back in September. I ended…read moreup buying a used 2016 Toyota Tacoma pickup from this dealer on 9/12/25. The sale and delivery was fine, it was later after I got back to Albuquerque that the problem arise with the finance dept. My loan process was fine, but I got a call from the finance dude requesting that I complete an emissions test. Since the truck was being registered in Albuquerque, an emissions test was required in order to complete the registration. They are not required in Roswell. I did this immediately, then emailed copies of the test, plus the copy of the receipt for $25. I was told I would be reimbursed. I called this guy immediately after emailing these documents to follow up that he did receive them. He affirmed that he had, and I quote, "I will personally walk this receipt upstairs and make sure the check is issued today." It's been 6 weeks today, and I still haven't received the reimbursement. I've been calling and emailing weekly, and again have been assured that he would "check on it." Still no check, zero feedback ever on the status, and my contacts being less friendly each week. I guess I'm to assume that I'm being blown off. Why not? They got their sale. I'm more than happy with my truck. I'm disappointed that I haven't been respected as a customer.

Had an amazing experience with Nissan I wouldn't go anywhere else but Nissan! Y'all go see Ramon he…read moreis really nice and good at his job! Thank y'all Nissan I appreciate you all!!!

Called and spoke to Alyssia Aguirre about possibor trade in, she was very helpful and knowledgeable…read morein answering questions and gave me some advice that was very helpful.

Daniel picked up my Santa Fe at my place of business and returned it a day later in spotless…read morecondition. My car had major coffee spillage, dog drool and dog fur (I own a coffee shop and transport crazy dogs). His service was great and the price was beyond reasonable. I will definitely use this shop again as well as refer to all my friends.

I hate buying cars but I love this place! I didn't feel that used car salesman pressure. Eddie Ray…read moreand Ceasar made me feel like part of the family. The were very patient and helpful. As a girl I didn't not feel intimidated or taken advantage of either. The cars are good quality and I some are so clean it is hard to tell if they have been driven. All their cars are reliable and most have low mileage. Eddie Ray did his best to get me a killer deal on a great car! I felt totally taken care of and would totally buy from D &D Motors again!!!

My consultant was Philip Malone 111 who was very familiar with the vehicle I was purchasing. It was…read morea pleasant experience going through the details of my 2016 Mitsubishi Outlander SEL. I recommend seeing Phil before purchasing your next vehicle.