My husband and I have been looking around Las Vegas for an RV park that fits our needs…read more Unfortunately, there aren't a lot of options, so we decided to check out Duck Creek RV Park.
Before we came, I called and spoke with a lady on the phone. She was very nice and helpful. She told us to come by and ask for Faith, so we were hopeful.
Unfortunately, that feeling changed the moment we walked in.
The office was very gloomy and outdated. There was a woman sitting on the couch watching TV and a man in the back reading a newspaper. No one greeted us or even smiled. When the woman walked up to the counter, she was looking down at her phone the entire time. I was actually the one who said, "Hello," and let her know we were there to look at available sites and that we were told to ask for Faith.
She simply nodded her head, so I assumed she was Faith. She never looked up at me, never acknowledged me, and never made eye contact. It wasn't until my husband started talking that she finally looked up at him. Even then, she still never acknowledged me. I thought it was strange, but I brushed it off.
After highlighting the available sites, she slid the map across the counter to my husband and told him we could drive around and take a look. Again, she never once acknowledged me or spoke directly to me.
At that point, I already had a feeling, but I didn't want to jump to conclusions. My husband and I looked at each other, but we decided to keep an open mind and still check out the park.
Sadly, it didn't get any better.
The park itself is very old and outdated. The sites are packed closely together, and it didn't appear that many rules were being enforced. There were old couches, piles of all kinds of junk sitting around several RVs. It just wasn't well kept.
As we drove around, one gentleman gave us a friendly wave, which was nice. Then, as we were leaving, we passed another man standing next to a broken down truck just staring at himself. By the time we finished driving through we already knew this wasn't the place for us.
I can't say for certain what was Faith issue but I do know how I was treated. I'm a Black woman, my husband is White, and throughout our entire interaction she acknowledged him but completely ignored me. She wouldn't make eye contact with me, never spoke directly to me, and even handed the map to my husband without ever acknowledging my presence. As a Black woman, it's hard not to notice when you're treated differently and unfortunately that's exactly how this experience felt.
I'm sharing my experience so other people, especially people of color, are aware and can decide for themselves. Maybe someone else will have a different experience, and I truly hope they do. But this was mine. Whether it was racial bias or simply poor customer service, no one should walk into a business and feel invisible.
For us, this wasn't the right place, and we won't be back.
