Went in to look for shocks for my Jeep. Employee at the counter was very helpful. Helped me to determine what the best shocks would be best for my type of driving. Great place read more

Desert Rat Off Road Centers - Shocks - Tires Near Me - Tucson, Arizona

The staff and service are great, and the pricing is competitive. They did a great job on my GMC truck. I would definitely return there if I need more work done read more

They did an amazing job on my Tacoma! I had a Body Armor bumper, light bar and Scar winch mounted. Matt was super helpful and explained everything I needed to know. The price was right. The tech did an amazing job of wiring, as well. I would totally recommend Desert Rat! read more

Desert Rat Off Road Centers - Body Armor Bumper, blackout light bar, OVS Scar winch. - Tires Near Me - Tucson, Arizona

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I've been bringing my vehicles here for years. Ray and mechanic Zach were always friendly, professional, and helpful. I come in to get a quote on having brakes and rear shocks installed on my vehicle and Oscar pulls an outrageous overpriced quote out of the air, then asks me when I want to get the work done. I got all of this done elsewhere for $500.00 less than what Oscar quoted me. I guess loyalty and repeat business is not wanted by Tim and company? You must have way too much business? read more

The DB at the front desk that I talked to over the phone made me drive across town to tell me he didn't have what I needed, after all. What a giant POS!!!! Don't trust these fks read more

Needed AMP power running boards installed Talked to dealer and several other installers After talking with Dessert Rat had confidence they knew all about the steps and had experience with the installation Professionally installed on time and for good price Definitely will return for all my pickup accessory needs Gerry F read more

Some thing special about Desert Rat. After shopping around town at other 4x4 shops, it was very clear that these guys were the most knowledgeable with actual experience and were willing to help me pick the right ring and pinion set as well as programer for my vehicle as well as having the best price by far. Big shout out to Ray and all the guys there for a job well done. I will definitely be back, again. Thanks guys read more

Recently started converting my Lexus GX in to an offroad capable rig and had to figure out an issue I was having trying to go over to steel wheels. The staff was EXTREMELY helpful and knew exactly the wheels I needed and even helped me find them at a great price. Even though they didn't have the part I needed they found a competitor that did and cordially made contact with them to keep them aside for me so I could get the wheels as easily as possible. I am certainly going to use them when the time comes to do more customization on my GX and my wife's Jeep. read more

I bought a new toyota 4runner and have been looking into getting a lift, wheels, tires, bumpers, lights etc.. A good friend from a toyota offroading group recomended Desert Rat. At first I went to to the Palo Verde location. I was unimpressed with their knowledge and customer service skills. Louie either didn't know what he was talking about or didn't feel like helping me. I told my friend about my experience and he said to go to the 22nd store. I went and talked to Noah, Brian, and Oscar. They instantly stopped what they were doing and came over and helped me. The amount of knowledge between them was unbelievable. They knew pros and cons of each suspension system I wanted and helped me pick one based on my price range and what I'm going to use my truck for. I am now very confident in purchasing a lift kit. I will be back to desert rat to build my truck. read more

If I could give 0 stars I would! Totally unprofessional and unorganized. I was told my parts would be in, and that I had an appointment set. I drove in from out of town and took a day off of work to be told no parts no appointment. read more

I cant believe the work that was done here. When I dropped my truck off I had such a good feeling about this place, a couple of my friend refered me to the one off 19th street. I think the guys name was Shawn or Sean, the work was either done in a hurry or by a tweeker... And seeing the guy, id almost assume the latter... Won't be back here again if that's the type of people they allow to do this kind of shotty work. read more

i already wrote how poor the service was when i got shocks and tube bumper installed here. the trim was not reattached, just stuffed in to look done, & when i noticed,they tried six excuses but refused to make it right. Now: I felt a rear shock let go ON THE HIGHWAY headed to the boondocks. I was not in 4wd...the part was not broken or knocked around. The bolts on the right rear shock came loose and fell out on the highway, just 300 miles after this place installed and supposedly tightened them snug. When I pulled off, I found the bolts vanished and the new shock dangling... boot torn up, dragged end scuffed ragged; and i discovered the shock on the other side was also loose. Luckily nothing worse happened. Sure glad i hadn't gotten something critically important worked on by these folks. Really? can they not afford lock-tight or are they just that careless? read more

I called and spoke to an employee. About getting work done one my lifted 1994 jeep. Employee told me they do do alignments one vehicles that old and he hung up one me. Wow really crappy customer service read more

Desert Rat is top notch. They installed a 3" leveling kit on my Tundra and made it look gorgeous. They performed an alignment twice on my wheels because the tech wanted to make sure it was correctly done the first time around. When I went to pay, the total was higher than what I was quoted at originally. I let the guy handling my transaction know and he corrected it to the original quote instantly. I got a chance to talk with the tech who installed the kit and he let me know that there might be some slight rubbing when Im reversing and have the wheel at full crank. Very honest staff in my opinion and would recommend anyone having a lift kit installed on their truck to check these guys out. So far so good with my experience. read more

From the start this morning The doors were not open on time, employees were showing up late. I was told that it would be a one hour install. When called back three hours later I was told it would be ready by 1 or 1:30. When I arrived at 1:45, I was told that the work had not been started yet. I asked to speak to the manager, Louie who passed himself off as the owner told me he said 2:00 o'clock. It really didn't matter since no work had begun on the vehicle.Stay away from this place, unless you enjoy being lied to and decommissioning a work vehicle for a day with nothing getting done. read more

I walked in to Desert Rat looking for some new shocks for my Tacoma and left with a great deal and a quality work done on my truck. The store itself is nothing to write home about, but the staff here know their stuff and despite not having much on display can help you figure out the best product for your needs, and also get it there quickly and do the install. read more

Ok, what is the deal with off road stores and their banker's hours?! There's a real opportunity for someone with an offroad store that really wants business in this town. Yes this applies to that other 4 wheel parts house too (; Be forwarned that nearly everything i inquired about for my jeep had to be special ordered PLUS freight and tax. Also be aware that their www sight is a "totally different business" and I quote. This is why their in-house tire prices are vastly more expensive than the www price....huh? Okay whatever. On the plus side, these guys are really cool and know their stuff. They are not as busy as the 4 wheeler partshouse so you get served pretty quickly. They dont mind spending alot of time with you and your questions. Big plus! Their mechanics seem to do good work looking at the vehicles right out of the shop. read more

These guys are awesome. Great customer service. If you are looking for a one stop shop for off road parts with very helpful staff this is it. Support your local businesses! read more

The comrades at Desert Rat Off Road Center exude professionalism. Nice Work!

John the mechanic took time to explain some of the issues I was having with my lifted Dodge Durango. He was thorough in his assessment, alignment service was excellent and wheel/tire installation has the truck looking sweet. The boys at the desk were helpful ordering my wheels and they arrived ahead of schedule. read more

I purchased a class 1 trailer hitch from e-trailer.com including wiring kit, PWM, receiver, ball and cap. Pete installed it (with care) for only $100.00. It took him longer than expected (4 hours), but it was his first install on a 2006 Mustang GT. The right side muffler hanger is slightly off-center (a known problem with this setup, very minor), but that will be modified by me at a later date . The results are awesome! If you didn't know it was there, you wouldn't see it. I can easily recommend Desert Rat for this project, but make sure you tip the installer, he will definitely earn it. read more