One our last trip to Palm Spring we stopped by Room & Board. It was great to see Brian M. who we…read morehad worked with in Portland in the past at a different company. The store is small but still showcases the quality of their furniture. We were looking for a sofa and Brian was super knowledgeable and was able to help us find something that worked for us. If you have the time, check out the design center. We will definitely be going back and working with Brian again.

Just ordered a sofa from Room and Board. I believe it was Monica we worked with in Palm Springs,…read more CA. Excellent service and assistance. Very knowledgeable regarding the furniture and fabric selections. We've been happy with our previous Room and Board purchases.

Love this company! I bought some furniture from them years ago that held up super well, so wanted…read moreto check them out when I was in the market for a new couch. This location is usually not very busy, so they are able to help you with questions about each sofa. I ended up going with one that I thought would be perfect for my new space, but after a few months it ended up still being too firm for me. I reached out to them and was able to return the couch even though it was a few months later. I decided to try out some of their other couch options and found a different one that I loved, so they were able to take the first couch when they delivered the second couch. The couch I selected the second time around, The Metro Sofa (Deep), is seriously the most comfortable couch ever and everyone who visits me comments on it being insanely comfortable. Obviously not cheap, but worth it for something you use as much as a couch.

TL;DR - I'm a return customer. Bought some bookshelves and was satisfied with the product and…read moredelivery experience. Just bought a couch here. Downside is the pricing but it is reflected in the quality, uniqueness, and customer service. I'm a return customer. I was pretty satisfied with my first experience so I came back again when I needed to further furnish my home. A year ago I ended up buying a couple foshay bookshelves. It was a lengthy process consisting of multiple visits over the course of a month to make sure it was "the one" we wanted for our home. After dropping a pretty penny for them, the shelves arrived after a couple months as expected. Delivery was very professional. There were two movers who moved in the bookshelves and parked them exactly where I wanted. They also ensured the shelves were leveled because our floor was a little uneven. They made sure I was completely satisfied before they left. As they installed the bookshelves, they noticed a defect in one of the shelving units, and went out of their way to report it so a new component could be delivered to my home free of charge. I went back recently to get a sofa. Their website made it very easy for me to map it out in my own home. Their store had the item available for me to see it in person. An assistant was there to give me a variety of fabric colors to consider. Now I'm just waiting for delivery (will update when it comes). The only downside of Room and Board is the pricing. It's a little higher than what you'd expect but it is reflected in the quality and uniqueness of their products and the customer service. I went in with the intention to only buy once so the price was worth it.

Both the swatch that I received from the designer Tiffany and from the factory are darker than the…read moreactual stools that I have received. I'm kind of disappointed. Now I have to worry about getting the fabric dirty soon.

What a great experience I had with the UTC location! My designer was Mandy who was wonderful in…read moremaking suggestions, answering my many questions and helping me to finalize my purchases. I bought 2 bed frames, 2 mattresses, a mattress topper, 2 nightstands and a sofa!! Room & Board offers a service where they'll come to your home ahead of delivery to make sure that everything will fit. So at the point at which we were ready for the delivery it was a breeze. Tashi and team unpacked and installed in no time! We really love all of our purchases and look forward to adding some new pieces in the future. Thanks to everyone at the UTC store!

On March 17, 2026 I stopped by this store to check out Stressless Furniture. I was helped by Kirk…read moreSandland. He was so informative. Spent much time explaining the product and patiently answering my many questions. There was no pressure. He gave me lots of points to consider. I sat on most examples and loved the recliner module. I was shocked at the price so Kirk showed me other products. I still preferred the Stressless designs and quality. Now I'm going to do my living room floor plan and experiment with module pieces to see what I can come up with. I'm sure at that point I'll have even more questions. I highly recommend Kirk Sandland and Scandinavian Designs.

Visited Scandinavian Design 1/3/1959. Worked with Sales…read moreAssociate Jordan Montoya. He was pleasant and professional. We browsed with no pressure, which is how we prefer. Lots of options at different price points. He accommodated our request to try different dining chairs side by side (he carried the chair across the store). He confirmed in stock availability and gave us space and privacy to make our decision. We ordered six dining chairs because of his customer service. Stop in to Scandinavian Design and ask for Jordan, you won't be disappointed.

I wanted to check out some local furniture stores near my house to get some other decorations for…read morethe bedrooms and bathrooms. Nice stuff at OC Art and Home. I am always driving past these guys and never stopping by. I finally did on my day off and time from work. I purchase only a little bit of stuff, I am not in a major need of designing in my home. They have so much good furniture for and things for your home or apartment. This will be my go to spot.

Love this place, always has unique and fun items for the home and the owner and employees are…read morealways friendly.

The furniture is beautiful but very expensive, and our $7k+ dining room table broke after 18…read moremonths. It actually only needed a small repair and they refused to replace the small plastic part that broke, even with me offering to complete the repair myself, because it was past the 12-month warranty. Instead they said we needed to spend more than $1k to replace a "frame" that the plastic part connects to. They didn't go to bat for us with the manufacturer to try to get a replacement part despite us having spent more than $12k with them over the past four years. I'm surprised to see another recent review saying that they apparently acted differently and were willing to "stand behind" a 3-year-old table that broke. Again, the furniture itself is very attractive. If durability and service aren't as important to you, and this is a comfortable amount of money for you to spend, then it's probably fine.

Beautiful and high end quality design furniture. Very durable and sophisticated design furniture,…read moremade in Italy.

We've bought our last 2 sectional couches here and loved our experience both times!…read moreSo many big box stores charge you 2x the cost of the couch for wanting a fabric that's not white or light grey, which wasn't practical for our growing family. Both couches have survived an 80 lb dog and a baby/toddler. They were so wonderful at helping us customize the pieces and pick fabrics that can withstand living. They asked us great questions that helped us figure out what was most important to us.

I would give Roomors 10 stars if I could. I have used them from time to time throughout the years…read morebut now I'm doing a full remodel on a condo and Kristin has been amazing. She is so responsive to my emails for pricing and really takes the time to sit down with you to see what would work best in your space. Her husband Mark took the time to draw a layout of my great room and place cut out pieces in it to show what configurations would work best in a very challenging space. In regards to pricing, you are getting the highest quality furniture from high-end vendors at a fraction of the cost. Hence, for this thrifty gal, it's my dream. Getting the best of the best furniture for less. I seriously love this place. If they don't have what you are looking for, they can custom order pieces that are better quality than expensive well knowretailers! Make sure you make an appointment and you will not be disappointed!

Peter did a great job repairing our swivel chairs!…read more too much weight on the frame caused internal damage and Peter rebuilt the supports on time and under budget!

Unfortunately not through any fault of Quality Furniture Services company that I responded to…read more Rather, it is the fault of Yelp's online website, as it is failed to facilitate returning my email with photos requested by the repair company to provide me an estimate. My furniture remains unrepaired.

Paul Vidales was excellent EA sales coordinator. He did a large sectional sofa and chair,…read moreintegrated all the fabrics and pillows by viewing our home before hand and during delivery. He is an expert interior designer with a world of knowledge and a great "eye". Couldn't be happier!

Nikea was an amazing salesperson who took the time to understand our family needs in replacing a…read morecouch, she was never pushy and her design expertise was amazing! We look forward to doing business with her in the future!!