I was there for follow up therapy after initial herapy put me back on my feet. My repaired hip was…read moreneeding some therapy to get past scar tissue and specific exercises to relax the muscles and strengthen my legs. All sessions were geared for my needs. When I was released, I came home with the tools I needed to continue on. The employees are all professional and friendly. if I ever need additional help, I will gladly return to Guidry.

Called to make an appt and was assured they accept my insurance and that they were considered…read moreinside my network. The front desk receptionist seemed extremely young and inexperienced. I double checked with my insurance the day before my appt and was told they were not in network. Cancelled my appt but they called to insist they were in network and they had checked. I called my insurance company again and again was told they were not in network. This practice would have charged me hundreds of dollars a visit instead of my $5 copay if I had listened to them. Makes me question their integrity and competence. Hard not to think this wasn't intentional when Im the one stuck with the bill regardless.

Had a back injury and couldn't bend to pick up anything, and was difficult to get out of a chair…read more Pain was at a 9. After a couple months of therapy and adjustments my pain is down considerably to a 2.

OMGoosh!! My husband and I were in a major accident and were referred to this clinic for treatment…read more ALL of the staff, Dr Olson, Dr K, PA Vanessa, Kayley, Cameron, Jamie, Evelyn, Robert, and the Massage therapist were AWESOME!! Our physical therapy, pain management, massages, and chiropractic sessions were very rewarding. We actually acquired an extension to our family because that's how we were treated. You could not ask for a more professional, knowledgeable team of staff. We started with aches & pains and finished feeling Great!! If you are referred to any other place, request to be seen at this clinic instead. KUDO'S to this BackFit team!! :) Michael & Felicia Wallace

Very professional services. Both Amanda & Benjamin are awesome. I never thought I would ever need…read moreto have PT but here I am. ThNl you for making me stronger!

This place did ABSOLUTELY NOTHING for me, and has treated me like trash! They outsourced me out to…read morea different place saying that they would be helping me with my chronic pain, and when that other place said that they couldn't accommodate my schedule and their treatment plan for me was to go there 5 days a week, for 5 hours each day.. and because I can't just not work and I have my kids that I have to care for.. They said that if I can't do that, that there was NOTHING they could do for me! I was SO SHOCKED to to treated this way. I really wish I would've know they they treat their patients like this, and then I wouldn't have even wasted my time with them! Dr Lucas and his staff were very insensitive and unprofessional. So don't even waste your time going there if you need help with your pain management.

Marissa, Bob, Collin and Aaron and let's not forget about Jackson. I love coming here cause they…read moretake care of me. I haven't been here in two years. I'm back again and these guys are gonna take care of me again.

Had a knee replacement, told therapist not to bend it too much, lots of pain and swelling. First…read morecouple of sesions went good then he bent it so much i almost passed out. I am a 70 year old man and i get high blood pressure when in pain. I have had alot of sports and construction injuries so my pain tolerance is very good , but that was more than what a young person could tollerate, my knee swelled up way too much after that

Extremely disappointed with ATI Physical Therapy and their billing practices…read more Before I even scheduled my first appointment, I specifically asked them to verify my insurance and tell me exactly what my cost would be per visit. I was told it would be approximately $60. I intentionally waited several days for them to verify my insurance information before moving forward because I wanted to know the cost upfront. At my first visit, I was charged $65. It was $5 more than quoted, but I didn't make an issue of it. Now, approximately 25 days later, ATI is trying to charge me an ADDITIONAL $95 for that same visit. That brings the total cost of ONE physical therapy visit to $160. When I called customer service, I was told the original $65 was supposedly only a "deposit." That was NEVER explained to me. Had I been told that $65 was simply a deposit and that I could later be billed another $95, I would have never agreed to the appointment. What makes this especially frustrating is that I specifically asked for the cost BEFORE scheduling and gave them time to verify everything with my insurance. Their customer service experience only made the situation worse. Patients deserve transparency about what they are agreeing to pay. Quoting someone around $60, collecting $65 at the appointment, and then nearly a month later billing another $95 is completely unacceptable to me. I would absolutely NOT recommend ATI Physical Therapy based on my experience. If you decide to use them, I strongly recommend getting your expected TOTAL cost in writing before receiving any services.

The Billing is the worst. Months after treatment I get a message that I owe more. This after they…read morehave the card on file and are supposed to bill after each treatment. Evidently that doesn't happen. I've unused them twice and each time it was a battle with Billing. Avoid the headache and go elsewhere!!

Attended physical therapy due to my right moderate ankle sprain after twisting my ankle. I…read moreinitially walked with a limp and with the help of Empower physical therapy team was able to regain strength and ability to walk normal. I highly recommend Empower Physical Therapy at this location , very professional and thorough.

I received PT for a nagging case of lateral epicondylitis (tennis elbow) on my dominant side which…read morelimited pretty much everything I could do. Colten formulated an exercise and stretching plan along with therapeutic massage that gave me a pretty amazing 90% decrease in pain after my FIRST session. I am convinced, PT is SO valuable. Great workers here at Empower.

PT Excellent service Care with my TEAM WAS PHENOMENAL! Jenny…read moreand her Team has helped me tremendous. Total Professional Personal care to my specific needs. Thank You Robert Navarro

If I could leave no stars I would. Made apt. post surgery as recommended by my dr. They cancelled…read moredays before apt. Rescheduled for today. They confirmed apt. yesterday, requested I fill out 10 pg. form then cancelled today hours before apt. because therapist called in for "personal reasons". Pick another place that is not as flaky and mismanaged.

This place is run by two 12 year females and one uncaring male…read more They let the patients perform the therapy alone, without staying with them and coaching.. then, a lady who was on a bed, was asked to follow him over to the recumbent bike..he walks over and waits for her to get off the bed alone, and maneuver, her walker alone, to the bike.. He should have assisted her, and walked with her until she reached the bike. Then sets her up and walks away and goes and chatty chats with one of the 12 year olds. Unbelievable . I have been associated with other PT facilities..around,,and this is the worst.. These are older patients they have coming there,,and it is appalling they are taking advantage of them. DO NOT WASTE YOUT TIME USING THIS FACILITY..

Very gentle yet Very effective. I enjoy the atmosphere of sports rather than politics. The staff is…read morefriendly and very caring.