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    Desert Hand and Physical Therapy

    5.0 (13 reviews)
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    Services - Desert Hand and Physical Therapy

    Physical therapy

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    Review Highlights - Desert Hand and Physical Therapy

    Also want to call out Patrick for his assistance and hard work.

    Mentioned in 3 reviews

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    Arizona Orthopaedic & Sports Medicine Specialists

    Arizona Orthopaedic & Sports Medicine Specialists

    2.7(6 reviews)
    1.3 mi

    If I could have foreseen what was to happen hours after my surgery, I would have gone to another…read moresurgeon. I was under the knife, in the recovery room, and on my way home from surgery in 2 hours. J had called Lucero's office 2 hours after we had gotten home because I had noticed blood coming from the top of my dressing. Lucero told him that drainage was to be expected, and that it could be light pink in color. This is even though J mentioned that what we were seeing was red red...not light pink and that the whole dressing felt completely wet against my skin. Yes, I was drugged...but I knew something didn't feel right with the bandages. Lucero told J to have me come into the office the next day to have the dressing changed. He's the doctor, so we thought that we were worrying over nothing. Hours later, in the middle of the night, J ended up having to rush me to the ER for an arterial bleed. Finding me pale as a ghost, with blood all over the living room floor I imagine was not what J was expecting discover when I called out his name early that morning. According to the doctor at Good Sam, a branch artery was weakened/nicked during surgery. This was a simple "routine surgery" that was not so routine. More like rushed. To top it all off, I'm still experiencing pain and swelling...even with going to PT. After the baby is born, I'll be going back to see an Orthopaedic surgeon. Will it be Lucero? F- NO!

    If you see Dr. Lee be sure you have had a full meal beforehand and that your device is fully…read morecharged because YOU WILL BE WAITING A LONG TIME to see him. After the fourth visit with a 30-45 minute wait (I see from other reviews that many of you have had worse experiences! My condolences!) I calmly but firmly told the good doctor that a simple apology would be appreciated in this situation. He had none of it, brushed me off and quickly showed me out of the exam room. Why three stars and not one? It's because he did a hell of a good job fixing my frozen shoulder. So five stars for the care, one star for the arrogance and indifference to patient courtesy. PS: His medical assistant was extremely courteous and and apologetic so kudos to her!

    The Orthopedic Clinic Association - Same item that could have been purchased on Amazon

    The Orthopedic Clinic Association

    2.0(6 reviews)
    1.3 mi

    If I could leave ZERO stars I would!! This review is geared towards staff and business practices…read more This is a completely unethical office with the worse customer service I have ever experienced with any doctors office. I went to see Dr. Armendariz for ankle swelling pain. He order bloodwork to rule out any underlining conditions and suggested a lace up ankle brace, which due to COVID and their billing staff working remotely, I was not able to receive a determination of benefits and charges. Issue #1 - I have NEVER received a phone call from anyone at their office with the results of my blood work. Five months later....still no results from their office! I just called their office again to ask for them. Issue #2 - They billed $209 for an ankle brace that I could have ordered off Amazon for $30!!! A 700% mark up!! YUP....SEVEN HUNDRED PERCENT!! Had I known how overcharged I would have been I would have denied the brace and ordered it online! The statements that they send demanding their extortionate fee, supplies you with the wrong phone number and wrong portal to pay! Once you are actually able to get a hold of a live person, they will not work with you to reduce their charge to a reasonable amount and state 'that is what your insurance ALLOWED US to bill you!' I informed the billing department that I would be appealing the charge with my insurance company, but in the meantime they sell your billing to a collections agency for pennies on the dollar instead of working with their patient to pay an appropriate amount for the item. I would have been willing to have paid a 100%, maybe 200% mark up...but NOT 700%!! Although Dr. Armendariz is a very nice doctor and appears to be very knowledgeable, I would not recommend this orthopedic clinic due to very unethical business practices, unprofessional staff, and lack of communication follow up.

    Dr letterman!!!! Thank you for everything. The only doctor in Arizona that was able to assist…read morething with my shoulder. Out of multiple orthopedic surgeons he was the only one to fix my problem. Thanks! Terrific everything!

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    The Orthopedic Clinic Association - $209 billing for an ANKLE BRACE

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    $209 billing for an ANKLE BRACE

    Desert Hand and Physical Therapy - physicaltherapy - Updated May 2026

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