Been going here for the past year in a half when I was pregnant with my son up until now 6 months…read morepostpartum. I genuinely love this office. They've made me feel so comfortable & are so easy when it comes to scheduling. I've seen a few different drs and I can't say anything I disliked about any of them. Highly recommend this place.

I'm only writing the review because I feel like during your pregnancy you are deserving of quality…read morecare and proper bedside manner. If you want an office that will actually care about you and treat you like an individual and not be seen by robots, do NOT go here. We recently moved to the east valley and needed a new OB as I have a high risk pregnancy due to my previous medical history. I explained to them on the phone if this was someone their office could handle and I needed to see an OB not a nurse or a midwife due to the complications of my pregnancy. I was scheduled for an ultrasound and "doctor's " visit. The front desk seemed more concerned about their nails and hair than doing their job. I had to redo the same paperwork 3 times because the girl upfront kept deleting it. The ultrasound tech was rude and just seemed annoyed we were there. She has zero personality. While the medical assistant was extremely nice; she did not seem to know what was going on; her nails were longer than her fingers which don't seem professional in a medical setting or even sanitary & she was chewing gum with her mouth open as she spoke to us twirling her hair and ignoring most of what I was saying. I was seen not by a doctor but a nurse; she 100% ignored my questions and concerns. I was then told thy were not going to do anything but have me come back because " we don't even know if you have a viable pregnancy " I was 6 days earlier than we thought and instead of being professional she was rude and heartless. This causes so much unnecessary stress. We got TWO second options that same week and they BOTH agreed the due date would be moved and baby was healthy and growing and there was NO reason to say what she said especially since I am still nursing and there is zero way to know the exact date of conception. When I told her what she said " no you HAVE to be this far along and you're just not matching that " It causes so much unnecessary stress but the way the entire appointment was handled was unprofessional and has zero human compassion. The only reason that I even stopped to wright this review was because the front desk called me today to verify that I canceled my apt. When I said yes I decided to go with an office with better bedside manner her response was " oh yeah that TOTALLY makes sense " and laughed and hung up.

I have been using Wren before the name change. When it was Valley Women for women for years now…read more Beth even delivered my son she's my OBGYN. The office is very welcoming. Beth has been the only one I use and I adore her. She's patient , understanding and she listens. I feel she genuinely cares for her patients.

Recently, the office I was attending in Chandler transitioned over to this location near Mercy…read moreGilbert. All providers and staff remained the same as it was all branches of the overall practice. It is a large building and located in Suite 314. It is not very clear in the directory, but you will take the elevator to the 3rd floor. I found immediately once exiting the elevator. Everything looked new and maintained well, so I can see why they transitioned to this office. Upon check in, you will be directed to take a urine sample typically and then take a seat in the lobby as you await to be taken to a room. The bathroom is on the right hand side after the desk. It is much farther back than you realize, and don't want you entering the wrong room! Especially since there is a room labeled L and M, which I initially thought could be Ladies and Men. Oops! The lobby is spacious and seats 20+ people. The chairs are spacious if you wanted to spread out as Covid is still prevalent at times, plus any nasty bugs going around. I personally like to social distance though this is a normal practice to come in sick sick. Overall, it was pretty comfortable while you wait and I did enjoy the third level views from the windows that bring in natural light. As for the type of care and care quality, I must say they have some exceptional staff!!! Donna Bouley N.P. was absolutely amazing this visit! Extremely thorough in reviewing family history, my chart, and tailoring prescription to exactly what I need. She also advocated for me to be able to schedule and see a surgeon for a consult for something I've been trying to advocate for myself for over a decade. Truly appreciative of the care received at this office this week, and all the past visits as they diagnosed a tumor and have been great monitoring it. I cannot recommend them enough!

I cannot say enough amazing things about this doctor. From the moment you walk in, you feel…read moregenuinely cared for and heard. She specializes in women's BHRT and it truly shows in her depth of knowledge and her ability to tailor treatment to each individual patient. What sets her apart is how attentive and thorough she is--she never rushes appointments and takes the time to really listen, ask the right questions, and explain everything in a way that makes you feel confident and informed. You can tell she stays up to date with the latest research and approaches, and she applies that knowledge thoughtfully to create personalized plans that actually work. Beyond her expertise, she has such a warm and compassionate demeanor. It's rare to find a doctor who combines this level of professionalism with such genuine care and connection. I always leave feeling supported, empowered, and confident in my health journey. If you're looking for someone who truly understands women's health, especially BHRT, and treats you like more than just a number, I highly recommend her. She is exceptional in every way.

Dr. Purohit is top notch in women's care. Listens with care and provides amazing caring service…read moreto patients. I'm so glad I switched to her years ago, she's been a huge help to me.

I couldn't be happier that I chose Dr. Holmes and his amazing team! Here's just a FEW of the many…read morehighlights of my last year as a patient. *Dr. Holmes takes time to listen and collect all the information needed to help. *He always goes through all of your options in any scenario and carefully explains each one. I always felt like every decision made was my decision, with information and recommendations from Dr. Holmes. *He is very smart, and always makes sure to word things so they are easy to understand. *Dr. Holmes has an A+ team. I loved that he was the only doctor and felt like the entire team was truly invested in my care. Alejandra goes above and beyond to ensure you are comfortable, and happy. She even remembered my husband's name when he visited. The office runs smoothly due to her hard work and calm, friendly personality. Laura is helpful with setting appointments and always gets back to questions/voicemails quickly. Terri answered all of my insurance and finance questions even before my first prenatal appointment. This team will make you feel like part of a family. *General perks: office easy to get to, no long waits usually, right next to Banner Desert for delivery, available appointments without waiting months. Overall, couldn't be happier with this team's hard work and so very thankful for our new healthy baby. I would recommend to anyone and everyone.

I should start out by saying that I received good care from Dr. Holmes and his staff, and delivered…read morea healthy baby girl by C-section, which he skillfully performed. However, here are the things I wish I had known before I chose him as my provider: There were times during my labor and delivery that he didn't know who I was. He kept confusing me with other patients. This was entertaining in some instances and not in others - for example, when he confused me with someone else who under no circumstances wanted a C-section. My baby's heart was in distress, my own heart (with a documented and discussed history of arrhythmia) was tachycardic, my water had ruptured more than 30 hours before (a month prematurely), I was running a temperature, and I was only dilated to a 2, and yet *I* had to be the one to bring up the possibility of a C-section. He was shocked when I did, because he thought I was vehemently against surgical intervention. This, despite the fact that two days before at my 35 week appointment, we literally shook hands that he would lean toward C-section if things went south. Another instance of him not knowing who I was: my water broke at midnight, so I called the answering service. They took my name and gestational age, and within a minute I was speaking to the doctor who informed me to head to Banner Gateway. I saw him the next morning, where he looked at my chart and expressed surprise that I was only 35 weeks pregnant. This could have been dangerous if my baby had been any more premature than she was, as Banner Gateway isn't as well equipped to take care of premature babies as Banner Desert is. Even if the answering service failed to tell him my weeks of gestation, shouldn't he have asked? Or shouldn't he have remembered, considering I saw him 12 hours before that phone call, at my 35 week appointment? At first I thought it was neat that he spent so much time with his patients and that he does all the ultrasounds personally. But ultimately what that means is that he and his staff are over-extended, and you WILL wait at each appointment; possibly up to an hour. I couldn't figure out why he wouldn't just hire an ultrasound tech to re-distribute some of the work, because lord knows the man has plenty of demand. (I even had a hospital staff member say to me incredulously, "He sure delivers a lot of babies...") I assume he just doesn't want to pay another staff member, but the entire practice suffers as a result, and it doesn't look good for him. Tip: If you choose him as your provider, get into the habit of asking for the very first appointment of the morning. (And even then, you might have a wait, depending on how his early-morning rounds at the hospital go. But it's your best hope.) The ultrasound equipment is ancient; forget about seeing clear images of your baby. You'll be lucky if you can make out a spine or a head. My best friend was pregnant at the same time as me and the difference between our ultrasound photo keepsakes makes me sad. I had no concept of my daughter's face or profile before she was born. The office itself is very old and tired and decorated like an 80's Relief Society room. There's a Book of Mormon in the lobby. (I'm even Mormon but found that off-putting.) At my first appointment, they gave me a little trinket that I got the strong impression was intended to be distributed in the parking lots of Planned Parenthood clinics - a pin showing you the size of your baby's feet at 10 weeks, and I think there was a scripture? If I recall correctly? All of this to say, I did not get the impression that the doctor would be supportive of all of a woman's options and rights when it comes to pregnancy. At my six week follow up, he talked about prescribing me a birth control pill that could have caused my milk to dry up. Luckily I was informed enough to know that as a nursing mother I needed a pill without estrogen - but if I hadn't known that, it could have been disastrous to my milk supply. Also, as soon as I left my six week follow up, I realized he never cleared me for sex! I thought that was the whole point of the six week appointment!! It was never mentioned. I don't plan to have any more children, but if that changes, I won't be seeing Dr. Holmes again. He's a very nice man and his team is as wonderful as all the reviews say (Alejandra in particular is a true gem), but everything considered I cannot recommend the practice.

I made an appointment to have my IUD swapped out about four weeks ago. Unexplained bleeding and a…read morecancer diagnosis and one other Dr who won't listen to me and just brushed me off multiple times, so I made an appt with a new provider. I arrived for my appointment this morning and was told it would be a consultation only, meaning I would have to pay for two visits. That was disappointing. I sat in the waiting room for almost 45 minutes before they called me back and then took me to labs. When I questioned why I was having labs, they realized they had the wrong patient. Back to the waiting room. Ten minutes later they finally called me to go in. Another 45 minutes goes by and I finally walked out. I don't have time to sit in the office all day for a consult. Looking for a new Dr, who will listen to me and respect my time too.

I have to say our last visit would have garnered a 1 star review because of how bad it was and for…read morethe way they treated my girl. This time was an improvement for sure. Not perfect but not to bad either. The last time we were there for what seemed like an eternity for a simple visit plus they started telling my girl her blood pressure was so high she might have a stroke when it was the things they did leading up to that that probably caused the spike. This time, a simple visit and minor outpatient procedure, and we were actually out of there way before I expected. The doctor and nurses my girl dealt with this time did a great job and even the anesthesiologist did a much better job only having to stick her arm once to find the vein. I think this visit warrants her to give them the opportunity to continue as her doctors office and even the front reception specialists were awesome. The office is really clean and nice plus they have lots of seating and even tables, chairs, and high tops, to sit at and use your laptop if you want or just have tables to put your stuff down on. They have TV's and even a little kids area. They even have a med-spa inside! Really nice.

My experience here has been extremely disappointing. I leave feeling unheard, dismissed, and…read moregenuinely uncared for. Instead of receiving help or solutions, I felt like I was just another billable appointment. I received no support at my last visit, and I cannot justify paying for a service where nothing was addressed. I hope they take patient concerns more seriously moving forward. The one star is for the office manager she at least tried helping but she's not a Dr so she can't do much. The text screen shot l've attached shows exactly how 'deeply' they care, my doctor replied with a generic message telling me to wait another week despite ongoing symptoms and side effects. I received no help, no guidance, and no urgency.

I would not recommend coming here for your OBGYN care. Every single visit I left feeling…read moredisappointed, unseen, and unheard. This is not somewhere I would feel comfortable caring for my pregnancy and my baby. They are extremely unorganized and honestly uneducated. I ended up leaving this practice at 21 weeks pregnant to find a new OB which is not ideal but I could not do it anymore as I did not feel cared for. Since going to a new OB, the difference in care is profound.

Dr. Magor and the medical supervisor are the only staff that actually listen to your concern. Even…read morethe students that do check in are great. Andrea the US tech is beyond amazing as well. My issues are with Lisa Cotten and Dr. Lashonda Carlton. I had a IUD removal and Lisa did not explain she was going to go beyond my cervix to try to remove iud or offer any pain management for a painful removal. She was too busy training the student. Dr. Lashonda Carlton is very dismissive and pretty much told me I should have known better to keep my IUD in until future notice. To which I responded that is why I'm here for answers and help. I only had to continue being at this office due to insurance purposes. Other wise please don't come here it's a big waste of time.

The people who make the appointment are honestly so incompetent. My ultrasounds was at 8:10am and…read morethey scheduled me to see the doctor at 9:00am like wth that makes no sense the ultrasound was not even 15mins long... why in the world would you make the appointment an hour after the ultrasound. And even at that I'm waiting until way after 9:00am to even see the doctor. Now it's 9:22 and still no doctor has came in to even speak to me I asked to see another doctor and nothing

Absolutely horrible, they are high risk provider for patients who have a high risk pregnancy and…read morethey don't do or help you with anything.

I have never experienced such poor healthcare services anywhere as I have at Valley Perinatal. You…read morewill never be able to speak to an actual person. While they have a central number, no one picks up as a method to discourage patients from calling and instead using their texting system. Being pregnant more importantly having a high risk pregnancy and not being able to contact anyone through the central number or specific office extensions is so discouraging and frustrating for expecting mothers. We cannot be expected to text our appointments and concerns. We need to speak to an actual person to feel as though our services are being cared for. It's a disgrace the way their services are given. I went in for one ultrasound, my tech Teresa and she had terrible bedside manners and would alter office policies to her own discretion. I also arrived at the required time of 7:15am, and the office doors were locked. I tried to contact someone but of course, you're not able to speak with anyone there. In addition, Teresa took it upon herself to schedule my next ultra sound as opposed to verifying with my physician when the next one should actually be. The front desk also was clueless as to when my future appointments should be scheduled even though the order was given to them. It's a shameful way to provide care to individuals that are expecting. I canceled my services here and went to AMOMI for all my services. AMOMI gave me the luxury of speaking to a person, and had wonderful ultrasound techs. Being in healthcare myself, I understand the importance of patient advocacy and care and I would definitely not recommend this place for any healthcare services. Their are plenty of other healthcare offices providing the same services. I would switch immediately!

Dr. Aspen Bradley-Wolfe is fantastic and one of the best ObGyns I've had so far in my life. She's…read morevery well-informed about her field, is able to answer any questions I have, and is very quick and gentle for annual exams. The front office staff have also been helpful and kind. Unfortunately, I do find some issues with how New Horizons operates. They're pretty pushy about their advertising for semaglutides for weight loss and I get emails seemingly every month about it. It's great that patients have options, but I'm not enthused about the implications for many of their patients who are also often there for their pregnancies. They also started pushing for AI for their services. AI can be a great tool when used well, but they seem to be using it to fix something that isn't broken. As other reviewers have stated, it has become a hindrance rather than convenience for setting up appointments. You can set up an appointment online however without AI if you're an existing patient. Moreover, they seem to be pushing for patient volume rather than giving enough balance for timely care per patient appointment. In medical settings, setbacks often happen, which I can sympathize with. I don't mind having to wait. However, every single time I've been here, I've always had to wait at least 30 minutes after my scheduled appointment time to be seen. Perhaps if they were able to have more staff on hand or stagger the appointments out more, it'll help patients feel less rushed. It would also help the doctors and nurses also be less overworked. Their online portal is mostly easy to navigate and I have had no issues sending questions and getting prompt responses through their messaging system. I also get my lab results within a week. Overall I love and appreciate the staff here, but I'm not too keen on how their overhead for the business operates and the business decisions they've been making in the last year. It's making me question whether I want to continue coming here despite the excellent staff. I hope they can reconsider and be more mindful of what they choose to push for and stand by.

Setting up an appointment is so annoying, the phone call is completely AI. They are asking for…read moreinsurance numbers and you have to repeat it to the AI receptionist 20 times before they get it right. I asked for an itemized receipt on my appointment and they called saying they can send me anything. You can't tell me what I'm paying for? The receptionist was so hostile about it as well. Seems like they are hiding stuff. I wasn't trying to argue, I just wanted to be informed.

The Dr care was great. I was surprise how terrible the patient service is when I had questions…read more Service is horrible. No return phone calls the. When they do call they are rude and ignore what I was asking. Would NEVER recommend

Quality care and customer service scheduling easy. Parking is set up at each facility. Radiology…read morehas primo doctors. All technicians certified. Trust worthy