Listen. If you're trusting someone with your most vulnerable bits and pieces, you want someone who…read moreknows what they're doing and makes you feel comfortable. Desiree is THAT girl. I've been seeing her for my Brazilian waxes, and somehow she manages to make an experience that involves hot wax and pain feel like catching up with a friend. The entire appointment flies by because we're busy talking about life, relationships, and whatever random chaos I've gotten myself into that week. What really sets her apart is how thorough she is. She doesn't just slap on some wax and call it a day. She takes her time, gets every nook and cranny, and will even break out the tweezers for those stubborn little hairs that refuse to cooperate. The attention to detail is unmatched. She's also taught me so much about preventing ingrown hairs, which has been a total game changer. I leave every appointment smoother and more educated than when I walked in. Most importantly, I've never felt awkward with her. At this point, I feel more comfortable talking to Desiree than I do at some doctor's appointments. If you've ever been nervous about getting a Brazilian, she's exactly the kind of person you want holding the wax stick. 10/10. My downstairs area and I are both very grateful.

I went to Desiree this morning for my brows and she was amazing! Super professional and did a great…read morejob! I will be back for sure!

I had a HydroFacial last night with Mariana at LaserAway and it was such a great experience. The…read moreappointment was easy and quick, but still felt thorough and relaxing. Mariana made me feel completely comfortable, and we talked the whole time which made it go by so fast. She's incredibly knowledgeable and answered all my questions about other services at LaserAway, including lip filler and Botox. I really appreciated how informative she was without being pushy. You can tell she's experienced and confident in what she does. She's also the lead nurse, and she even offered to personally follow up for me regarding a concern I had from a prior appointment. That level of care really stood out to me. I would definitely recommend Mariana -- she made the whole experience smooth, easy, and enjoyable.

Stay away! They do not honor full tattoo removal. I have been undergoing tattoo removal for the…read morepast 3 years on my arm sleeve and I can tell you that they are doing something wrong. My ink is all black, my tattoo was about 10 years old, and I have light skin tone. All these factors, I was told, make me the ideal candidate for full removal and I should see "amazing results". Three years later and I have had the worst experience with this company, their miscommunication about the process and length of time needed between sessions, along with the constant staff turnover and mishandling of appointments. Expect appointments to be regularly cancelled or reschedule at the last minute. Manager will offer no assistance in extending treatment for desired result, the again want you to continue to give them thousands for unknown number of treatments. They are constantly trying to sell you new treatments when at your appointment, during scheduling, or just trying to get assistance. It's a full money grab so they can see how much they can get out of you, it's pathetic. Rather then treating you for your current procedures and concerns it's all about what they can get you to sign up for next. I've heard great things from patients who choose Removery and they see the results that LaserAway can not provide. I wish I knew about them sooner! Stay away!

The staff was absolutely amazing, and the whole experience exceeded my expectations! I went in for…read morea hydro facial, and from start to finish everything was smooth, professional, and welcoming. The machines are brand new and you can really tell by how new everything looks . My skin didn't just feel refreshed, it looked completely different smoother, brighter. I'll definitely be coming back soon. Highly recommend this med spa if you're looking for top-notch care and real results!

Went with my relative for a botox procedure there. The staff at the salon was very professional…read moreand friendly. They seem to have all of the newest equipment! My relative is very happy with the results of her botox procedure- looks very natural!

I can't say enough about the staff at Gravity. All of the nurses and staff are incredibly…read morethoughtful and positive! They are truly compassionate and really take the time to take a full intake on what it is I am looking for and how meet my individual needs. They know their stuff! They have the most sought after anti aging protocols and biologics! Highly recommend!!!!!

I visited for a laser peel as discussed during my consultation. After performing the treatment,…read moreSarah strongly pushed an add-on service I knew nothing about. I agreed out of inexperience, and that add-on alone cost an additional $900 on top of the original procedure. The results were minimal to none. Despite this, Sarah repeatedly assured me during and after the sessions that I "looked great" and that the treatments were effective. Based on her encouragement, I even had the procedure done a second time. Throughout the experience, Sarah was extremely pushy and sales-focused -- more like a used car salesperson than a skincare professional. I left feeling taken advantage of due to my lack of knowledge in this area. This was not the honest, transparent care I expected.

Excellent treatment and results. Karina very knowledgeable and professional. Office staff welcoming…read moreand facility clean and inviting.

Nina was amazing! Had sculptra and barely felt a thing. Excited for the results. She was proficient…read moreand thoughtful and took time to explain the whole process

I had an 8 person party book an appointment on a Sunday evening for Galentine's. Tiffany was…read moreamazing. She always emailed me back right away, and she sent us the waivers ahead of time for a seamless flow. We all got B12 shots, which were already set up for us. Tiffany was just a doll. And the space is very aesthetically pleasing. I would very much recommend you to go here for the many amazing services that they offer. Thank you again.

Cannot recommend this medspa more! From my first inquiry about my laser tattoo and laser hair…read moreremoval to my consultation and treatments, everything has been amazing. The staff is so informative and understanding. They make sure you are very well taken care of. Not like other med spas that push upselling, they truly care about their patients and do their absolute best to make sure you come in happy and leave even happier. I have received chemical peels, laser hair removal, laser tattoo removal and my weight loss injections here. I wouldn't go anywhere else. I cannot wait to go to my appointments. Highly recommend.

I had my Botox with them with promotion free facial peel on April 14.. Starting to till end I had…read morebad experience.. Nurse wasn't using gloves I demanded her to use it .. She didn't show expiration date and after injection she recommended me to use some cream to my next service.. I agreed but she couldn't find and finally found and charged .. while I driving home they called and said she charged wrong amount .. I drove back and she said she will refund extra charge .. after 2 weeks I didn't get money back.. my face start swollen the injected area .. still does .. I giving them 2 star because they promised to refund the money for the service I had .. till today I still did not get my money back and I wouldn't not recommend them and would not get any service..

I went in for Botox and filler. This is what I am left with. A permanent ugly scar on my face. When…read moreI told the manager what happened he met with me in person, said "sometimes an infection happens" and then continued with "what do you expect from this conversation?". Personally, I was shocked from his question. I expected not to have this happen but I am a forgiving person. I know nothing is perfect. However, the only offer he gave was to drain it and send me on my way. This morning I got a text from this company asking if I would like to schedule a Botox appointment. I responded no thank you. They clearly only care about money. Otherwise, they would have never sent me a text looking at my profile.

Carri is my Angel. all her staff is incredible perfect,professional, custom…read moreI have aged elegantly and gracefully because of my CARRI. Her aestheticians are amazing Darcy incredible and her front desk. People have been nothing but kind to me and I've been going there for over 15 years. I highly highly recommend this where you are heard and valued

Darcy listened to my concerns and addressed them in a way I never experienced. She cares about…read moreenhancing what you have, and not making it look like you've had anything done.

I recently visited Neoderma for a pico treatment, and I can honestly say the entire experience…read moreexceeded my expectations from start to finish. Melissa and Cynthia are truly exceptional providers!!! Thank you for helping correct my skin! I've never felt so confident without wearing makeup!! (: From the moment I walked in, the clinic felt clean, modern, and very professionally run. The front desk team (special shout out to Emily & Tima!) was warm, organized, and respectful of my time -- check-in was seamless and I never felt rushed or overlooked. You can tell they value patient experience just as much as clinical outcomes. The consultation was incredibly thorough. They took time to evaluate my skin, explain the technology being used, discuss realistic expectations, and review pre- and post-care in detail. I really appreciated that nothing felt "salesy." Instead, the focus was clearly on safety, education, and choosing the right treatment for my skin and goals. During my treatment, Cynthia was extremely skilled and attentive. She checked in frequently about comfort level, explained every step of the procedure, and confidence. I felt completely safe and cared for the entire time. Melissa also thoroughly took the time to build out my skin care routine and educate me on the importance of post care. Most importantly -- the results. I am genuinely thrilled. I noticed improvement sooner than expected, and my skin looks smoother, clearer, and more refreshed. The outcome looks natural and healthy, not overdone, which was very important to me. I would absolutely return for future treatments and already started recommending to friends and family. I highly recommend Neoderma if anyone is looking for results-driven, ethical care!!!

I went in for a consultation, and the PA Johanna told me that my mole and brown spots could be…read moretreated with PicoWay laser treatments. She estimated I would need about 4-6 sessions. She also recommended using a melanin inhibitor beforehand because it would make the laser treatments more effective. I asked whether the products were vegan and cruelty-free. She said she'd go ask, but she came back without an answer. Before leaving, I scheduled my first PicoWay treatment for the following week. When I returned for the appointment, I saw a different PA, Sheri, who gave me different information. She told me the brown spots on my leg actually could not be treated with the laser after all, and that I would likely need 6-12 treatments rather than 4-6. She also did not know whether the recommended products were vegan and cruelty-free. Additionally, she explained that I was supposed to use the products for several weeks before beginning laser treatments -- something I had not been told during the original consultation. The first PA had mentioned the products, but never explained that pre-treatment use was required before starting the laser. Sheri contacted the product representative to ask about the vegan status of the products, but the rep was unsure and could not provide any timeline for getting an answer. At that point, I left without receiving treatment. Both PAs were friendly and professional, but I was frustrated by the lack of consistency and communication. I would have appreciated someone following up about whether the products were vegan before I came in expecting to begin treatment. Instead, I wasted time coming to an appointment that ultimately could not proceed. It also concerned me that the providers were not on the same page regarding what could actually be treated or how many sessions would realistically be required. It has now been about a month since that appointment, and nobody ever followed up regarding whether the products were vegan, despite assuring me that they would. I ultimately went to a dermatologist, who explained that the mole and brown spots should not be treated with laser in the first place. She excised the mole for less than the estimated cost of four laser sessions. Based on my experience, I would recommend seeing a dermatologist for concerns like these, since they are medical skin specialists.

The color looks so natural and lasts a long time! The technicians are very thorough and very…read moresweet. I have always enjoyed my visits and services!

I passed by this place as a Dana point local who loves Starbucks next door and it looks so…read moreimmaculate, inviting, and clean! First time looking into spray tans, was hesitant to even call about why I want the spray tan, my silly questions being a newbie etc. The nicest woman answered and assured me they cater to half body or full body to achieve the look I'm going for. She was so patient and welcomed me to come in same day if I had time. Haven't had the pleasure of going in store yet but 10/10 customer service. Will stop in to get treated soon!