Not sure if all Derm offices are like this now, but the word that comes to mind is mill. I guess if you have a very small specific issue you might get some care here but don't expect anything more than 15 min of, honestly I'm not even sure. I almost feel bad that my insurance had to pay for that waste of time. Thankfully I met my deductible or they would have made me pay for whatever the heck that was. The front desk off the bat asks you to pay because they require it if you haven't met deductible WITHOUT even checking if you have or haven't. If you have any concerns beyond the most basic you should find an office that is not a mill. If your concern is pretty basic, say eczema or something like that, your GP would probably spend more time than this place and you'd get better care. Maybe they are more focused on cosmetic things? Who knows but I will never go back read more

Melanoma skin check first time coming to this office. Will not go back didn't seem to do good exam with light ECT. Skin tag I asked to be removed were not done and other places that were done were not freezed off at all seems I was being rushed out of the office. Never had any other doctor's only do a skin check once a year has always been every 4-6 months? read more

Weird billing issues. It's hard to get in touch with anyone to get questions answered. The doctor uses a scribe so you will not be in a private room when the doctor is doing a full body exam. I wasn't warned ahead of time and felt stuck in the situation. Performed three removals and turns out none of it was covered by insurance. Thanks doc. read more

Let me just say, if you're looking for caring, comprehensive, compassionate care for all your dermatology needs, look no further! The staff here is so wonderful, friendly, warm and patient. Every question was answered in an easy to understand way and I feel empowered in my skin care journey. My daughter and I both use this location and every visit has been wonderful! Thank you so much read more

Both my wife and I have used Dermatology Associates for several years and we have been happy with the quality of care we have received, however, there have been issues with obtaining an appointment that I find unacceptable.It appears that once you see one of their providers, you are assigned that provider and can see no one else. I was told my provider was on leave and I would have to wait several weeks for an appointment and was encouraged to go to urgent care if I couldn't wait. Not the customer service I expected. I'm now looking for a new dermatologist. read more

Not recommended, bad customer service. I'm waiting forever to get in. Did all my stuff online and got a nail in my tire. was 5 min past check in called they said ok. got there they said sorry... your appointment is only 15 min. I waited 6 mo for a 15 min appointment and you could of Said that before I got there. ill take my business to another clinic! read more

Tried to get copy of records and was instructed to go to their web site. After two days and numerous calls I discovered they had my name spelled wrong. After I finally got on I discovered they only had recent records. I needed 2016 to provide the the Veterans Administration. when I tried to call back for assistance for about the 10th time, they refused to answer. I was always respectful in my conversations and thanked them for their efforts. I did mention that my frustration level was high (respectfully). I left a voice message and have not received a response. I will never use their services again - the worst I've ever experienced! read more

I called and talked to the secretary who was young and and unsure of her answers: " I think so." " I am not sure". " Yes, you can go ahead and make an appt. I don't think your insurance will be an issue". I called my doctor and he was back and forth with them about the faxed referral. Dr. Dawson's office said it was not received. My doctor said they sent it twice. Turns out they don't take Medicare/ Medicaid patients. They only cater to the patients who have the GOOD insurances like Etna, Blue Cross etc.. I finally received a call from an older , rude, snarky secretary who said " We can't see you , we don't take your insurance." It wasn't what she said, but how she said it. RUDE, CONDESCENDING and SNOTTY. I think I just dodged a bullet. I won't recommend them to anyone. read more

Third worst bedside manner I've ever experienced from a doctor. I got lectured for being 3 minutes early to my appointment because apparently that's not nearly even though I had already filled out the paperwork, and she refused to answer my questions due to a shortage of time. There was plenty of time as she did my whole body exam but she was more interested in lecturing than listening. Not only did I have to prepay a $50 copay before even arriving, I was then required to put a credit card on file with a $100 hold on it upon checking in. I found that bizarre and questionable for a medical appointment. Billing insurance can take months so now I'm forced to pay interest on that amount until then. I also wasn't provided with an itemized statement to submit to FSA and my call requesting one still hasn't been returned. Oh and I had to wait THREE MONTHS to even get in! read more

The PA I have worked with was a decent provider. The clinic itself is poorly managed. The staff can be incredibly rude, the service is really on a tight clock. 15 minutes in and out any longer they want you to schedule another appointment. They absolutely harassed me the day before my appointment. A busy Monday morning I received 3 texts an email and a phone call from them by 2 PM. I wanted to fill out there questionnaire that evening but broke down and filled it out during my hectic work day because of this non stop harassment. I've never been late or missed an appointment. I get there for my visit I'm asked many of the same questions again. After that in the doctors office yet more routine questions that I had already answered. I'm in for a skin check up, they recommended, I was in there 6 months before and had a clean check up. I always have clean check ups. The PA was late, I got the speediest mole check ever, 5, 10 minutes at best. Absolute waste of time and money. I need to find another dermatologist. You can tell by the other reviews they don't seem to care about there patients. Stay away! read more

I called and left messages and no on returned my calls. I am now still waiting in the lobby 20 minutes past my appointment time. Not impressed. Edit: I continued to have to wait which wasn't great. However, the PA was great so I'm updating to three stars. read more

One star for surprise $150 deposit, extremely hurried and rude care from the doctor, received very little info about my condition and side effects of treatments (had to find out myself). Someone else (assuming they were a medical student) was in the room the whole time. I was never introduced to them nor asked if I was okay with them being there (I would have preferred not). Regret coming here as I'm now strapped with a $300 bill and being billed for prescriptions I already paid for. Don't waste your time or money. read more

Mary Burnell is always friendly and makes the process of getting filler and Botox something that I actually look forward to! Highly recommend! read more

Dr. Elizabeth Dawson is very thorough and has a gentle touch. The staff is always very courteous and efficient. I don't have to wait long at all past my appointed time and have never experienced any billing issues. read more

Dermatology Associates - Dermatologists Near Me - Vancouver, Washington

Dr. Dawson is an extraordinarily gifted provider. She is careful, thorough, and patient in explaining the options and treatment protocols for skin concerns. She clearly cares about her patients and her work. The office staff were all warm and welcoming as well. I highly recommend Dr. Dawson's excellent care. read more

Be VERY CAREFUL about this place and the reviews written. They have a scheme if you have insurance or not, if you are a first time patient, they stick you for a $150 deposit and take it for "SO CALLED" services, of a doctor walking in then walking out all of a couple of minutes because he is in such a hurry. Had to write a complaint to the Medical Board to get the money back, plus I paid the co-pay already requested of me. There are far better and reputable dermatologist in this town, this is not the one to go to. You are lucky if you got treated half way decent, be grateful, not everyone is treated that good nor do they run a stellar practice. Be Careful. read more

Worst dermatology office. Rude and condescending staff. Ask for a different dermatologist if your doctor refers you here. The doctor spent 1 minute with me and couldn't give me more information than my primary care doctor. What a waste of time and money. read more

Dr. Dawson is professional, caring and experienced. She was able to address issues that puzzled others. Glad I found her when I did.

I recently saw Kelly Mead, PA-C for a few concerning spots. She was very knowledgeable and informative. As she was explaining a few things to me, I didn't understand a term she used. She took the time to explain what she meant and helped me feel at ease. She has a quiet and calm demeanor and "bedside manner" if you will. I had a great overall experience at Dermatology Associates. I would recommend them to anyone. read more

At age 76, I appreciate the follow-up visits so Dr. Datloff can monitor my sun-damaged skin for further occurrences of basal cell carcinoma. Early intervention with nitrogen is preferred to snipping and sutures. read more

Took daughter for her first dermatology appt. check in process was easy. Surprised they bill $150 before they even check out your insurance. The wait time was excessive and no one in wait room. Saw the pa she did't even touch her skin just said she has scarring you need a plastic surgeon. We don't treat this....if we had known before arriving we could have saved our time and money. read more

I have been a patient of Dr Dawson since she started. I have great faith in her diagnosis. I, also, appreciate the front office Technology.

When I called to make an appointment I definitely asked if they did this certain procedure and was told they do. Today when I got there during my exam with the doctor she told me they do not. Of course this is after taking my money and giving me false hope. I would never and I mean never recommend this dermatology office. If they don't know what is offered when people call in to make an appointment then I'm sure they must not know how to deal with patience issues. read more

I had a little trouble locating the office, but everything else was just fine. I have no hesitation about returning.

Make sure to not be late period. My job makes it very difficult to get time off. I was 10 minutes late to my appointment and they turned me away. There was no option to try and work something out to be seen that day. After taking the time to get off work to come and be turned away by such a small margin I am very disappointed and simply let down by this office. read more

Rude, uncaring staff. Appointment was for my infant. We arrived cash paying but there was a mistake on insurance (not our fault) so they told me to come back in two months when they had an opening! My baby had a very serious skin condition and we were referred to this place. I had the appointment set and the cash to pay but the front desk woman became very cold, rude and dismissive of me and my baby. I was visibly upset, crying, trying to hold it together and she just shrugged her shoulders and told me to reschedule. ZERO compassion for me or my daughter who was in pain. I later found out they absolutely could have seen her, they just chose not to. Immediately after leaving this place I took her Randall's Children's ER. Thankfully they were able to treat her skin condition with a prescription cream and antibiotics. I will never come back here after this experience. It's burned into my mind how awful she was. If someone has an appointment, see them. The cash/insurance situation needs to be figured out before setting up the appointment. read more

Went in for a routine exam and then ended up with a $150 bill and I have decent insurance. In this day and age offices need to inform patients of potential costs. The liquid nitrogen treatments I received were described at the time as 'probably not necessary' and I would have declined if I knew that insurance would not cover it. Very very unhappy and I won't go back to them. read more

I was so nervous my first appointment. Kelly Mead. was my care giver. She immediately answered all my questions and instilled her professional know how. I have seen many medical providers in my life. Kelly's sense of humor and how she explained all she was doing made her one of the favorite. Dr. I have seen. I really appreciate her and want to tell her so. Thanks, Kelly Mead PA-C read more

I waited TWO MONTHS for my appointment. Then, the MORNING of my appointment they called to say they don't take my Silver Plan Molina insurance. Really? They didn't notice that when they made the appointment? Or when I filled out their big on line form? Or when I called to get put on a waiting list for earlier appointments? I never should have left Kaiser. read more

I was a patient of Dr. Datloff for a couple years without issue, he's an OK doctor. Last September I unexpectedly received a bill for 2017 services. I assumed it was an error and disregarded. I went in again for some work and when they sent me the new bill, the 2017 charge was still on the invoice along with a $35 "rebill" fee. I paid the other charges & I asked them to write off the small balance along with the rebill fee when I sent in the rest of my payment as a good and expected long-term customer. My flexible spending account only allows charges for previous years through March, which would have given them 6 months to provide an invoice but it took them a full year. They responded with a 10 day demand notice over the holiday. I called & paid & I told them I was dismissing myself as a client and asked for my chart. They said there would be a flat fee plus a charge per page to print the documents and would also charge me to simply email it. They have a late fee policy also where they charge you if you're more than 10 minutes late, but will unapologetically make you wait 20-30 minutes after your appointment time (I never got hit with this one, but listened several times to other upset patients about it). I would've stuck with Datloff because I was comfortable with him, but due to the incompetent billers, I'm now on the hunt for another dermatologist in the area. read more

Terrible scheduling problems; appt cancelled without notice! Front desk personnel only gives apology and offers reschedule another 2 weeks out for mistakenly cancelling appointments. They blamed it on computer scheduling errors. But then during reschedule she gets the 'available' and 'filled' appointment slots mixed up. Office manager had no idea of the scheduling problems and offered no recourse. I now regret previously recommending this place. I asked the office manager to look into this to make sure this doesn't happen to any other patients but I wasn't impressed by her response. read more

I downloaded this app again just to warn others about this shady, horrible place. This is by far the most unprofessional medical establishment I have ever had the displeasure of setting foot in. Aside from overcharging me for every last cent they could, the office staff never made any attempts to help me resolve my billing issues. I called countless times. Several times there wasn't even a single person who could help me in the office (during their NORMAL BUSINESS HOURS!) and when I finally did get in touch with someone, they never could provide answers, always said they'd call me back, and never made any further attempts to contact me. Please, do not support doctors who treat their patients like this. I have spent too many hours trying to patiently work with these people and the effort was never reciprocated. EDIT: I now see I am not the only one who has had issues with Margie from billing. Apparently, she has been ignoring the calls of others as well. This is infuriating. I hope this business pays for treating people this way. read more

Not accustomed to having PA's perform surgery. When asked, the PA said she didn't have time to look at another skin concern of mine as appointments were tightly booked. Really? I'm not impressed with the "service" here. read more

My Semi-Annual skin check with Dr. Datloff gives me peace of mind regarding any possible skin cancer issues.

Be careful here. When the referral was first made they told me that they may need to charge $250 up front if our insurance didn't cover the appointment, but they would check and get back to us. Today, the day of the appointment I still hadn't heard from them so I called. They changed their story to say that they would charge us that up front fee even if insurance did cover and would reimburse us later. Needless to say I cancelled the appointment. If you lie to us before the appointment, I will certainly NOT give you my money up front. read more

I went to see Dr. Dawson for a general check up and to look at my moles. I waited in the room for 20 minutes before she was able to see me. She then proceeded to tell me that I needed to be on Retin A for my acne (which I wasn't there for her to treat). After explaining that I am already treating it with another product (that is working), she kept pressuring me to get the product. I felt very attacked about how I was treating my own acne. Overall, she was in the room for 7 minutes, and in those 7 minutes she left a very bad impression on me. I will not be coming back! read more

They are all excellent Doctors. But their management skills are terrible. Watch out because now they want you to give them a $250.00 deposit if you have not met your deductible. Not sure but it may be $500.00 if you have a $500.00 deductible. Since some of their patients are deadbeats they have decided that they are best qualified to manage your payments. After all, they are doctors. Once again a policy implemented for the few that adversely affects everyone. Just say NO, tell them they have a lot of nerve and tell them there are many other doctors to choose from. I hope this new policy leaves them with no patients and no past due accounts. They are very, very arrogant!!!!!! read more

I take care of my elderly mother and also have two children so I go to a lot of different clinics and doctors offices. The kindness and accommodation with which I was treated by the staff, along with the efficiency and professionalism of the doctor were above and beyond the norm. I have been here 3 separate times. These people are awesome! read more

Dr. Dawson is very professional and caring!

Did not feel like I was heard at my appt...not impressed! I was simply told that if I used the prescribed ointment and it did not work to return in 4 weeks and "we can certainly spend your time and money to try and find an answer" ?? read more