Not ethical at all. All they think about is how they can get the most money out of patients by dragging the treatment plans. also they just naturally charge more than even best clinics in Vancouver.I have never in my life left a bad review for any clinic or person. I usually just go somewhere else but honestly I felt this was my responsibility to do so. because every single time I feel this with them. and Every time I tell myself if anything comes up in the future I will never go back!!but I naturally like to forget my bad experiences and dont like to go under too many hands with my body or face and tell myself no this time would be different.!!!let's just leave the details alone . I don't recommend this place or Dr Law to anyone. there are way better clinics with more ethics who are not so money oriented. read more

I have been seeing Dr. Jang regularly for 6 years. She is excellent at her job! She takes the time to listen and make thoughtful suggestions and has been accepting of my budget and not pushy. I found her to be professional and friendly. All the staff have been lovely. read more

I agree with all of the negative reviews that i just read. Dr. Jang doesn't care about her clients unless they are spending money. She behaves like she is a celebrity when she walks in the room. If the results you get turned out negatively, as mine did, she doesn't care, she will only just push more of her treatments on you, and you if you are not interested in her other treatments and just want some sort of compassion or empathy for what has happened , and done by her clinic, she doesn't care you are only inconveniencing her time. Ultherapy was the treatment i had done and it made my face swell up, and sink in some places, the swelling has not gone away and its now been almost 7 months since the treatment, I am devastated , cried for months over this, my mistake was trusting them with my face. Her staff will give you attitude as well to push other treatments on you. This clinic is only about taking your money, zero integrity!! They don't care if you are happy or get results. Go to a proper dermatologist that your doctor refers you to, or do the homework finding a place that actually cares. read more

Dr. Ho was extremely amazing and professional she knew exactly what she was doing. I love the staff at Dermapure everyone is super kind and professional. read more

Very disappointed!! Consultation fee was $150 for half an hour. Then I was prescribed to a drug that gave me rashes. How unprofessional! I tried IPL treatment for my acne and one of the staff urged me to purchase more numbing cream, which was clearly too much for the package treatment I bought. As a result, I was left with unused numbing creams. Totally wasted my money. To make my experience worse, every time I went for a treatment, the receptionist always tried to sell me their products: sunscreen, lotion, serum etc. For the treatment and creams purchased, I spent about $2500. And on my birthday, I received a coupon "gift" - face lift treatment......Hello? I was in my prime 20s and had acne issues, why would I need a face lift? Even if you have disposable money, use it at a place that actually cares about what you need, not what they want to sell. read more

OfI am very disappointed with my 3000$ visits.i went for a consultation and pointed out my concerns. I was told no problem I buy a package and have a treatment that really did nothing and was told that the concern I had needed another type of treatment that would cost me a $150 consultation and then the cost of treatment. I really feel this no was unfair. I really feel my skin was much better before. I still have to wear concealer and make up to which in the concentration said I won't have to. To me it was $3000 down the drain. read more

Dr. Francis Jang is an exceptional provider . Dr. Jang was reassuring, honest and took her time to address my concerns. She also prescribed a custom mixture for my adult acne which has helped immensely. I like how she will help you prioritize your concerns based on her keen and detailed perceptions in a non-pressuring way. She really is a master of the art of derm aesthetics, and I feel so blessed to have found her! If you are looking for a kind and upbeat derm office, this is it! If you are scared, you can relax because these ladies will take good care of you. The front desk staff, as well as the assisting nurse, will take as much time as you need and discuss anything. read more

update; They got back to me with my concern and agreed to make some productive changes especially in conveying the information about the fee. I am very pleased the way Lisa handled my concern professionally. thanks read more

I was initially going to give only 3 stars, but changed to 4 for these reasons: Although I agree with all the other reviews that this clinic's first priority is to make money, I have had fantastic results. Having suffered from acne my whole life, this is the first time I'm able to show my face in public without makeup. When you consider the THOUSANDS of dollars I'm sure I've spent over my lifetime looking for solutions, the "expensive" prices here are negligible and worth it. Part way through my routine, Dr. Jang insisted I switch products. I had barely finished the first ones, and already she was asking me to spend money on new ones (that were not cheap), under the claim "these are better." However, my skin actually became worse again... and Dr. Jang kindly offered for me to return the products for full refund. So although they want to make money (but who doesn't?), it is obvious they will not put that above a client's results. Don't be afraid to speak up and tell them when something isn't working or you don't have money to spend on a treatment. If you don't, then that's your fault. I always have, and have always been treated well. I'm still a patient. read more

I came down to skinworks and had a consultation with DR Jang, she is a dermatologist and specializes in helping people look beautiful, at least that is what i was told. I soon after arrived at skinworks, met with their skin experts which asked me several questions, why i wanted to see DR Jang and if i was interested in there line of skin care products (they do try and sell you on expensive productas) and after meeting with DR Jang I can say she is very smart and knows what she is talking about. Wrapping this up, if your willing to spend more then average on skin care products and fees this is a great place to go, if you have a budget or can not easily afford $85 for a bottle of moisturizer then this may not be the best place. read more

My first visit to Skinworks was around 6 months ago, to consult with Dr.'s on Breast Augmentation, Tummy Tuck and Lip Injections. A full "mommy make over" and I was impressed from day one! It started with booking a consult and the front desk gals where very friendly and accomodating in getting me back to back appointments with both Dr.'s, on the same day. I was nervous to be there... but everyone made me feel so comfortable and ZERO judgment was given! I was so excited by the end of the lip consultation that I went for it right then and there! Dr. Frances Jang was incredible! I was very impressed with her obvious skill level and she noticed things about my face right away that only I have ever seen as an annoyance, like how one of my eyebrows always arches when I speak but the other one dosen't! So not only did I walk out of there with beautifully proportioned lips but also a ton more of self confidence. :) My consultation with Dr. Nick Carr was not much different. For starters he is a man! lol.. But I have never honestly felt more comfortable in an un-comfortable moment, in my life. He is lovely, professional and well decorated in awards for his work. The whole process was done with grace. I first met with a female Dr. and I am embarrassed to have forgotten her name, because she is probably the main reason I found the courage to go through with the surgery. She made me feel so comfortable by being very positive, excited for me, sincere and information was delivered with great confidence. I knew I was in good hands! I booked my surgery date that day!! :) So as I sit here and write this, I am actually 6 days post-Op!! and couldn't be happier. I am still swollen and bruised so I can't speak to the end result but I can tell they will be good!! I thought I would have more bruises and scars on my body and breasts then I do and can't believe how incredible the body is at healing itself!! My advice to you, as I am sure you are reading my review in contemplation of it all.... is that for whatever reasons you have decided that plastic surgery or non-plastic surgery (botox etc..) may be the thing you need or want, then go for it!! WITH THESE GUYS! I am sure there are plenty of other great Dr's out there but hands down, you will be in great, loving hands with Skin Works from beginning to end! On that note...I hope you found what you were looking for in my review and if you do go forward, make sure you have someone you love and trust to help you with the post-op at home, especially if you are doing any kind of abdominal/stomach surgery as you will need someone that can support the dead weight of your upper body when getting you in and out of bed for a few days. Managing pain through proper medication dosing is vital as well. There are alot of meds that are perscibed to help you recover and it is important that they be organized and taken properly which basically means, every 2 hours for the first few days. My friend came up with a ziplock bag system with the times written on them. Brilliant! Buy some night gowns with buttons (a must have!) tons of books and wipe your slate clean for 1 week. :) read more

Dr. Jang is super skilled as a doctor because I had seen her as a patient in the medical system as a child and she has strong diagnostic abilities and current konwledge. But I did not have a good experience at this clinic. They kept me waiting over 45 minutes in the waiting room. To be clear, I only had a consult so I am not going to be able to comment on a hands-on treatment. They told me I could come back for a follow-up for free and then changed their minds. read more

I was a client at Skinworks for 6 months. At first I was very excited to see Dr. Jang, and get help for my moderate acne problems. I was very hopeful, and open to different treatment options. However over time I learned that they are all about making money. I learned that the hard way, spending $5000 dollars of my hard earned money with little success. My consultation with Dr.Jang: I walked in and noticed the luxurious waiting area and all the high-end products. The place is very clean and quite nice on the inside. The ladies at the reception area are very nice and welcoming. I sat down in the waiting area and filled out a bunch of forms. Within 15min a female staff member with short blonde hair (technician) that assists Dr. Jang greeted me. She took me into one of the treatment rooms. She started doing an assessment on my current condition and took photos of my face. I was disappointed because I paid Dr. Jang $150 for this consultation, and she was doing most of the assessment. In walked Dr. Jang 20 minutes later. I found her to be very friendly, but I started to feel rushed. I expressed my concerns about my acne and how acne has been such a large part of my life. I told her I also see a naturopath, eat extremely healthy (no gluten, sugar or dairy products). I exercise, use quality skin care products (at the time I was using Dermologica recommended by previous dermatologist). My recent hormonal test results didn't show any abnormal hormonal levels. I asked Dr. Jang a good number of questions and took notes. I think she realized how dedicated I was to getting rid of my acne. What was weird though is how much input the technician was giving (she was still there). Didn't really care for that since she made a couple of remarks that I should take a particular antibiotic that I previously specified I am allergic to. I was recommended to follow a 7 step skin care regimen to do twice a day and with various expensive products sold there (Skinmedica, ZO Skin Health by Obagi, Jane Iredale, Colourscience and Skinceuticals). I was also given two prescriptions. One was a compounded topical antibiotic, and the other was an oral antibiotic. I was hesitant to take an oral antibiotic because I didn't want to mess up the good bacteria in my body. And topical antibiotics can become resistant. But my acne was so bad that I was almost willing to try anything. Dr. Jang also recommended I do IPL Photo-rejuvenation treatments for my red and inflamed skin. She said I can buy a package of 5 for $2000. Her assistant then took me over to the reception and gave the products I was supposed to buy for my new skin care regimen to the receptionist. She was rushing along. I said "wait a minute, I would like to look at the products and try the testers before I buy them, as well as the price". I read the product ingredients and many of them contained perfumes and chemicals I know are NOT good for acne. The lady said just buy them they are very good products. Then she rushed over to greet the next client waiting in the seating area. I was not too impressed with the way she treated me and pushed expensive products without giving me a tester to try, more info and prices. The bill for the new products came to about $600. Ouch! IPL treatments: much more expensive than other places including Arbutus Lazer (very reputable place also with doctor on staff). The treatments I had were about 30min long, all over my face. I found the treatments fairly painful, and I have a high pain tolerance level. They recommend you buy a small sized container of numbing cream to put on 1-1.5 hours prior to treatment. Yes this cream definitely helps. After the treatment my face was a bit swollen for a couple days. I iced it. The nurse that works there did my IPL treatments. Now she is great! Super nice, very knowledgable and thorough. She was very honest in her opinions on the products I was using, and had a number of suggestions that were quite helpful. After 5 IPL treatments I didn't notice much of a difference. I wish I never bought into the treatments. Being only 32 I really didn't feel like I needed them since they are known to help with sun spots and pigmentation. I didn't have those problems. IPL is very time consuming - cream prep/treatment/recovery. Was not worth it to me, and I could of saved the $2000. Since I didn't have very good results from the IPL, skin products bought, antibiotics (oral and topical), Dr. Jang said the only other recommendation was Accutane. I thought about it, did my research, and decided there was no way I was taking Accutane. ***MSP does not cover appointments with Dr. Jang. She charges $75 for follow up appointments*** Overall, I am disappointed in Skinworks. I wish they put more focus on their clients needs and not just throw products and treatments at them. I highly suggest getting your doctor to refer you to a dermatologist. Cosmetic dermatologists are so expensive. Also contact other places that do cosmetic procedures. read more

I asked them how much something was going to cost and the receptionist told me one price then upon coming in and already paying the consult fee, the other receptionist tells me a completely different price that really blew my mind but I did it anyways because I was already there. Lisa the nurse, was wonderful though. But I don't really trust anyone else there. I did not feel as if they really cared about me, just as long as they get paid. read more

Please do not use this clinic. It's not that it's bad, but that there are so many other places around who offer the same treatments for a much lower price. These people are all about the money!! You are almost manipulated into buying products - even in the treatment room when you're having your IPL treatment, they are bringing in products that are a "must" for you. Their treatment people are technicians, not nurses, and I only saw Dr. Jang once, for about 3 minutes, in the first consultation. She is pretty much useless to you for advice, as the consultation will be the last time you see her! read more

I have been going to skinworks for a variety of things. Dr.Jang is an expert in her field and I feel has always done an amazing job with me! I know some people do not like the consultation fee and whatnot then go to a dentist for your Botox or lip injections some paid to have their licence to do it too and you never know what might happen. I can promise you when it comes to your face Skinworks has always done it symmetrically perfect In fact they have tried to correct imperfections because no face is "perfect" and many times Dr.Jang suggests alternative procedures for you and in the long run you get your money back looking amazing! I would rather pay slightly more anyway to know I am in skilled hands. I look better now then when I didn't know there was a place called Skinworks! read more

This place has one objective-make money. Total money grab and zero care or consideration for people. Dr Jang has set up policies to make herself unavailable to talk to clients. She comes in to your appointment for 5 mins & gives orders to her assistants. Pretty sure she thinks she's a celebrity. Her face and lips are also overdone with cosmetic procedures. read more

Complete ripoff. Don't go to Skinworks. Just because it's in the "nice" neighbourhood, doesn't mean they won't trick you to get that extra bucks. When I booked for a consultation over the phone, I was immediately charged $150 and was told that the consultation fee will be deducted if I decide to go for PicoSure treatment. I got my first treatment last week, and when I came home, I forgot that they didn't deduct my consultation fee. Called them the next day and they said that now that consultation fee will be deducted only if you buy the packages (worth of $2000 for 5 PicoSure treatment). First of all, I didn't even know they offer those packages until the day I went in for my consultation. I've already paid over $600 for a single treatment for my PicoSure tattoo removal. Another thing they didn't mention during the procedure was that they were going to charge $95 for the "tester" on my tattoo, which literally is 2 centimetres long and 3 millimetres wide. My other piece is a size of my palm and it's $495 for a single treatment. If you're looking to get your tattoo removed using PicoSure, find another place that uses that kind of laser; I've done my research and there are other places. The clinic told me they will get back to me by the end of the day yesterday, and no news. Very professional. read more

We were charged ahead of time a fee of $150 for consultation with the doctor. We went in and after waiting for 30 minutes an assistant came in not listening to why I was there and trying to push for a set of creams costing over $800. When I said this was not my concern she got very agitated and when Doctor Jang came in the room the assistant told her that she in not done yet and the doctor left the room ( meaning she is not done convincing me to buy the creams). After my insistence that I do not wish to purchase the creams and paid to get some information from the doctor regarding thee procedure, Dr Jang came in spent 5 minutes and briefly explained the procedure. Another assistant came in gave me brochure and an estimate. I would never go back to her and will not be recommending her to anyone. I understand the she needs to make money, however, there is a limit to be being blinded and only see dollar signs walking in as opposed to people. read more

Went in for some pretty basic stuff. Zits on the chin. No biggie. Had been in before and seen Dr. Jang. She was good. Professional, clear yet concise. This time round however, I saw someone else. Big mistake. The ONLY option I was given was to purchase, for lack of a better word, a "program", consisting of at least 12+ "Dr. Zo" products, that would see my leaving with a bill over $1500. And don't get me wrong. I'm a reasonable woman! I wasn't expecting drugstore prices here. I said "Listen. I WANT to drive a Ferrari but like most ppl I can't afford one. Doesn't mean I have to take the bus! Is there not some other options we can try? Maybe just sprinkle a few select Dr. Zo products in?" I mentioned a topical RX product I had been on that worked well for me a few years before, should I maybe try it again? Answer was nope. (I now realize it's probably 'cause there's no money in it for Skinworks to prescribe stuff - but more on that later). It was very all or nothing. Period. And as I sat there looking at my Dr. Zo treatment plan written on Dr. Zo letterhead, surrounded by Dr. Zo brochures with a woman in a Dr. Zo lab coat with a lovely, shiney Dr. Zo lapel pin I realized I had just paid $85 to sit through a live, in person Dr. Zo infomercial. And hey maybe you're a lady who drinks the Kool Aid and slaps her credit card down no questions asked. If so, I strongly recommend seeing the same lady I saw but if you're looking for someone to lay out a few options and help you come to a responsible, reasonable decision based on a number of factors (time commitment, financial parameters, down days due to redness, etc.) then I suggest you go somewhere else. read more

I went here hoping to get a few treatments such as facials for a very minor acne scaring left on my cheeks. I was pushed to get a bunch of creams which with the visit cost me few dollars short of $1000.00. I used the creams and a week later I breakout on my cheeks and now even my neck which I NEVER even had acne on my neck. I go back for a follow up and they were very unfriendly and tried to make me sound like I was to be blamed for what they did to my face, not to mention they were very judgmental basically telling me because I told them I was a student the Dr tells me I can't use the laser on you since you don't have the money to spend. Very disappointed as even then they tired to now sell me an exfoliator which would solve all the problems according to them, which I did not buy it since if she was so experienced and really knew what the hell she should have prescribed for me then that wouldn't have happened in the first place. please save your money and go somewhere more caring and less superficial and judgmental than this Dr and the clinic she works at. HORRIBLE people. read more

Dr. Jang is nothing but a money-hungry swindler. I am so surprised a doctor could have such poor ethics and such little consideration for her patients. She profits from pushing products and procedures that aren't necessarily good for you and when something goes wrong she never blames herself but rather just pushes more products and procedures to help rectify her mistakes meanwhile laughing herself all the way to the bank. read more

First experience with this type of "fancy boutique" type of clinic - I am a guy, so not sure if that matters, but my impression from my encounter with the front desk didn't put me at ease and could have been more friendly and welcoming (needs improvement in that area). They ask for the non-refundable deposit which goes towards the consultation which was fine and I gladly gave them that. However, did not expect them to say it would take two months to see Dr. Jang ... I guess my mistake for thinking it was akin to making a Dentist's appointment...So lesson learned here, is to ask before handing out deposit if you are in a rush. Had two consultations/treatments and one follow up visit. she was very professional, clear and concise (which I prefer in a physician). One of the treatments was to have a wart frozen off from my hand, but wished she mentioned it could leave a scar. Also, did not like them pushing expensive product unless it is far superior than you can get at the drugs store ... $60 for a small bottle of sunscreen. read more

I came in looking for laser treatment. I left with a pamphlet for a year-long skin cream program. Skinworks charges $150 for a consultation.

I have gone to see Dr. Jang for over a year now and have been very pleased. She is very cautious and careful about NOT creating fake looking faces. She aims for your best, natural look. You can look at the top of the line products they use as either manipulation or a one-stop shopping experience to get exactly what you need for a wholistic approach to your skin. Just depends on how you want to look at it. Don't go here if you want a cheap one shot deal on botox-BUT all I can say is you get what you pay for. There are a lot of faces out there that are over done and silly looking. read more

Please go somewhere else for your PicoSure laser treatments!! I went to Dr. Jang to have four moles (less than 0.3 cm each) removed from my face under my left eye. I paid a total of $778.4 for that service and my four moles are exactly the same as before I received the laser treatment! I went to see Dr. Jang again to complain about my moles and she said she would not do another treatment for me and asked me to go see her again after six to eight weeks. She also charges $295 for follow up PicoSure laser treatments. I am absolutely not pleased with the laser treatment provided by Dr. Jang! read more

The botox was effective but Dr Jang has the worst bedside manner imaginable, and tries to hard sell other procedures. Was not a pleasant experience, I actually left feeling less confident about my appearance, never a great feeling. I also had to wait too long, and their receptionist wasn't very nice:( read more