John and his team did a great job. We needed mold remediation and repair of a few areas - including one left a mess by an earlier company we had hired. John's team left our home in better shape than before. They were super courteous and took great care in their work, and the office scheduler was very on top of things and worked around our schedule. I'd definitely hire them again. read more

Thanks to Dependable Restoration we had our mold and restoration taken care of wonderfully. Even with a few challenges a long the way, Juan and Billy were able to remedy the problem in our bathroom quickly and efficiently. Sergio was a wonderful contact person and was a voice of calm and professionalism during a very distressing water damage situation. We are so happy we chose this company to fix our bathroom. They sealed everything off, covered floors, brought in their equipment and fans and restored our vanity to brand new condition. We will definitely use this company for our restoration needs. read more

We had a hidden plumbing leak that caused major damage and created black mold in two adjoining bathrooms and the common wall to the dining room. Dependable Restoration handled all contacts with the insurance company and negotiated a price that required us to only pay the insurance policy deductible. The repairs were handled efficiently and expertly by Dependable's team thanks in great part to Catrina, who coordinated all aspects, including demolition, restoration, and communicating with the insurance company. read more

Dependable Restoration - New paint, vanity, mirror, and medicine cabinet - Damage Restoration Near Me - San Fernando, California

Called on 2/8. They booked me for 2/9 @ 3:15pm. On 2/9 @ 3:15 pm they called me to notify me that they double booked me and would no longer be able to make Wouldn't recommend. read more

I had a good experience with Dependable Restoration. John showed up, did a review of the water damage for the ceiling and one of the walls in the living room and a day later I received an estimate for the work. I don't know what is considered a fair price for doing these type of repairs, but everything was done according to the contract that I signed with them and if I had to do it all over again, I would still select them, so hopefully that addresses the question on what I thought of the price. All of us want to pay as little for everything, but at the end of the day, whatever we end up paying should be money that we feel was well-spent and I feel that was the case here. Basically, I just wanted them to fix the problem and they did and they did it according to the timeline they outlined to me. You'll most likely be interfacing with Catrina who is the office admin. She was clear on when the workers would be out, when they would be back, etc. A friction-less process. I was especially pleased that the workers didn't trample all over the living room where I had just had the carpets cleaned for a new tenant move-in. They laid down plastic, etc. to keep everything nice and clean. They get all 5 stars here on Yelp. read more

My experience with this company was great. Big shout out to John and Catrina. I had mold in my condo bedroom. John came out to look at the situation so he could give me an estimate. I appreciated that he told me to make sure I had a water test done by my HOA's roofing company after they finished repairing the roof. Good thing he told me that because my HOA hadn't planned on doing that. Guess what? The roof still leaked. So Catrina made arrangements to have stuff delivered the same day to dry out the area. Catrina made all the arrangements with me, and she was always available by phone. This is a professional and reliable company. They didn't abandon me at the many stages of fixing everything. read more

I had water damage from a toilet overflow. sewage water damaged my flooring and i called dependable restoration and they sent their emergency team out right away. i opened up an insurance claim. they help me A lot throughout the process with my damage and with handling my insurance Company. Great service. I highly recommend them! read more

I worked with Dependable to repair damage from a bad water leak during some heavy rains during the holiday season. They were easy to work with, coordinating directly with my insurance company to minimize hassle to me. They were patient and flexible with scheduling around other work I needed done at the same time (and in a certain order), and worked hard to make sure that materials were matched as well as possible and that the work was done to a high finish. Sergio was great as a project manager, and John in the office worked well with me on billing. I hope not to need their services again (ugh, water damage), but if I do, I'll be back. read more

A giant, disgusting raw sewage overflow into a tenant's bathroom on a Sunday morning two weeks before Christmas is what made me have to look for a restoration company. Not only did John help me to manage this terrible, stressful situation by giving great advice, his team arrived within an hour after the plumbing problem was fixed, and did the work as agreed. Their contract is very clear and everything is guaranteed. There was a small area that the tenant felt they had missed. John sent the team back immediately to take care of it to her satisfaction. If I ever need a restoration company again in the future, I'm going to call John! read more

My washing machine, which is on the second floor of my house, failed and exploded water through the floor and into our downstairs bedroom. I called Dependable Restoration and a couple of other companies right way for estimates. Dependable easily got my business as John, the owner, responded and drove to our house to assess the damage right away. He was also positive and reassuring--to the other estimators it seemed like I was just a stop on their drive. They don't realize how shaken and upset we homeowners are in such circumstances. But John was helpful, knowledgeable, and his reassurance helped calm me down. It was a long process (over a month) to get everything taken care of (through insurance), but John and Dependable took care of everything and were on top of it. This included the drying mitigation, but also having to pack all our bedroom belongings out to storage, asbestos mitigation since we have a very old house, and then repairing, painting, and moving our stuff back in. With other companies, sometimes you have to do your own homework and hire your own people, but Dependable either did it themselves or connected us with professionals who also did quality work. They also dealt with the insurance company. You know how fun that can be. The restoration of our bedroom was long process, but John and his team helped make it as smooth as it could possibly be. There were a couple of problems along the way, like my headboard getting dinged slightly by the movers--and John didn't hesitate to fix that and other problems right way. I have to give a specific shout-out to Sergio, Alfonso, and Juan, for their hard work and assistance. Particularly Alfonso, who answered all of our questions with patience and, again, in a very difficult situation--was reassuring and helpful. I hope I never see them again because I don't ever want this to happen again. But I highly recommend them and wouldn't consider anyone else. And our bedroom looks fantastic--better than it did before for sure! read more

This company is trustworthy + dependable. The process from making an appointment for an inspection to having technicians come out to demo is very smooth. All mitigation work comes together when repairs need to be completed. Thank you to John + Leo for an amazing job. Instead of having the mitigation (water damage) completed and out sourcing the repairs; Dependable Restoration gets the job done. Communication and the Organization I've witnessed, is what makes Dependable Restoration a top tier company in the Mitigation + Restoration business. read more

I can't recommend these guys enough. They went above and beyond to remove the dead skunk smell from under our house that came up into our master bathroom. They came back a few times with different equipment until the job was done. Alex was responsive, caring, professional and a pleasure to have in our home. The best! read more