During the initial walkthrough and quote, the owner seemed very thorough and assured us that her…read moreworkers would do a good job. Unfortunately, that was not our experience at all. The cleaning crew arrived over an hour late. Once they started, the entire job felt rushed and lacked attention to detail. Several areas were either poorly cleaned or completely overlooked. We hired this company expecting professional, quality service based on the initial impression, but we were left extremely unhappy with the results. We would not recommend this company based on our experience.

Very good they come and clean our house love them. Reasonable price…read more They do a excellent job!!! ver happy with them!!

They called but never showed. I am not sure why these businesses think they should get Engineer…read morewages, but I assume that's why they didn't show for a basic cleaning job. I pay $30/hr per cleaner and expect 2 to take 2hrs and 1 to take 4hrs. I would like to say that the owner called me on this review which I appreciated. And I give then kudos for paying their cleaners above minimum wage. That said, there should be some realism when looking at business and costs. Great cleaners are hard to come by for sure. But it is still a basic job that any 8th grader can do if taught properly and is diligent and take pride in their work. I think I pay a fair wage worthy of the job. Someone else's overhead is not my monkey although I appreciate the difficulty.

They came out, same day that we posted the job. We found the quote to be exorbitant.read more

Great work ethic and their level of cleaning is amazing! highly recommend them!…read more They work hard to get the job done right and are very attention to detail, something I very much appreciate!

I called her at the last minute to clean my house when I sold it. She came with her husband and…read moredid an amazing job. I walked through when they were done and everything was so clean and smelled so good. They even cleaned the dishwasher. I didn't want to leave because it looked so good for the new owners to move in. Thank you so much. And it was very reasonably priced.

I had Personal Touch cleaning service scheduled for once a month for over a year. The last time the…read moreladies came to clean I wasn't very happy with them. The downstairs bathroom shower was not cleaned, my kitchen floor was not cleaned my banister had dust and I could tell where they stoped dusting. My laundry room was not cleaned. My windows still had marks from my dog's nose. My lamp shades were so dusty I could see the dust forming on the shade. I didn't complain to their boss I just motion the ladies back into my house to complete the job. Since it has been over 2 months and they haven't called to schedule a cleaning I think they just canceled me.

Horrible company to deal with, start out great but most do a bad job. They never once made my bed…read morewhich was part of the initial agreement, they skipped my one of my bedroom multiple times. Gave them the benefit of the doubt and kept using them however once they damaged my chandelier I had I had enough. They paid for a electrician to put the chandelier back in my ceiling but would not pay for the damage to the chandelier, my kitchen table and my ceiling. Also you should know to watch your billing because the girls in the office do not charge correctly and are very unprofessional. Would not hire back and would not recommend to anyone. If you do hire you need to be home while they work because they will skip multiple things. Also left my daughter hamster cage open. They say they're licensed and bonded yet they refuse to pay for damage at my home caused by their cleaners.

Before moving into home I just bought it was rented, And it was GROSS They quoted 6.5 hours but…read morestayed for 8.5 working very hard. Its amazing what they did. My daughters father in law was going to fic under the sink refused once he saw how bad it was. He came once they were done he was amazed. They got the smoke out of the walls. They went above our expectations. Highly recommend.

I needed a deep cleaning done before the holidays and Lorena responded promptly to evaluate and…read moreexplain their service. I made the appointment and it was completed with my total satisfaction.

Royal cleaning happens to clean a restaurant I eat at frequently, You can always tell when they've…read morebeen in there the night before because the next day the place is immaculate! Not very often does someone think of or notice what a great job a janitorial company does unless their the one paying them, but this particular restaurant gets a tremendous amount of traffic of all ages, food and beverages are spilled on the regular, people's grubby children are everywhere, and after its been cleaned you'd swear the place was new construction.! I don't know how they do it! It's a noticeable enough difference that a stranger with no need for a cleaning company would ask who does their cleaning. If you own a business or lease an office space I highly recommend you call Royal cleaning.

From the owner: We specialize in Commercial Janitorial As well as in…read moreCommercial Power Washing/ Detailing We maintain a clean & professional environment In our customers Businesses in the Tri-Cities.

Fantastic service, friendly people and phenomenal results! My 25+ year old carpet which has seen…read moreits fair share of pets and kids over multiple residents is totally refreshed. Extraordinary value and they are very diligent and are willing to work with you. Thank you Continental!

I've only had my carpets cleaned so far, but wanted to share my experience in hopes that it might…read morehelp others. They only charge for what they clean so I didn't have to move all my big furniture. Bed/entertainment center/sofa we're all left in place and they cleaned around it. Bill/Kevin are very responsive, sent me an appointment confirmation, called me when they were on the way. Communication and service is 10/10. Value for the price is great, I highly recommend Continental Cleaning and looking forward to using them again in the future.