We got a flat tire about 35 miles away on 82. Our rental had no spare tire, only a bottle of sealant and pump that attached to the cigarette lighter. We got to Leadville and found Dependable Auto Repair. They got us in right away and we were back on the road within 15-20min. Great service. Friendly staff. Would definitely recommend! read more

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On a road trip and the car starts shaking. We pulled into Dependable Auto's parking lot and walked in. Within 10 mins the car was getting looked at. The guys there figured i needed two new cv axles. Very appreciative of them working us in and figuring out what the problem was. Clean office, clean shop, cute dog. read more

Not very dependable... Shaun was pretty rude and condescending to me when I had a few questions about the repairs he was about to make on my vehicle. The repair and service was subpar. The coolant hose they put on was flimsy and burst with the heat of the system, and the clamps were the wrong size and so loose I could spin them with my fingers around the hose. This left me stranded on 24 several times before I could get it replaced on my own. the only good thing I have to say is they were quick with a warranty replacement part. I suggest the several better options for repair in/near leadville, like RPM. read more

I was traveling thru Leadville when my car broke down I had it towed to dependable auto for repair. I was told it would be a 4 hour repair 2 days later I was told they couldn't find the right part and was given a part number. It took me 1 minute to find the part using Google and another 3 minutes to order and pay and have it shipped. The part showed up 6 days later then Shawn at dependable basically told me to fuck off and wait another 2 weeks because he was going on vacation. After 3 weeks of camping waiting for my car I finally got it back. Sure it was fixed but everything of value was stolen from my car totaling almost $500 worth of goods. When I called Shawn to complain he threatened me with bodily harm. I highly recommend using anyone else for repair work in Leadville if you like keeping your personal belongings. read more

Can I go higher than 5*'s . Go see Shaun, absolutely the best! Took me in , as I could go no further, no appointment, nor was I a local. & The job went well and he discounted it !! Thanks sir! read more

Quickly patched my tire for $40 I called in said they were available came in and they immediately got to work good customer service on the ohine read more

Stopped here near closing time with several nails in my tire on a large dump truck. They happily agreed to help out and took the tire off the rim and patched it from inside vs a plug. It saved the tire and their price to complete it all was less then one plug at the normal place I go to in Summit County. This is a business that truly cares and I highly recommend them. Thanks so much for your help today. read more

My windshield got cracked and so I called on a Friday morning for a quote and timeframe for a replacement. I dropped my car off the following Monday morning and it was fixed by early afternoon, which was great! Aaron was friendly and the price was fair at $265. Would recommend! read more

I rolled into Leadville with an alternator and battery issue. Sean and Zach fixed it promptly and professionally, at a fair price. I recommend this repair shop very highly. Five stars isn't enough to describe our outstanding experience with them. read more

Terrible service. Dropped off vehicle for front end alignment on a solid axle vehicle with an 8:00am appointment,there is no waiting area and it took them 6 hours to do a couple of turns on the steering linkage. I had to take vehicle to another shop as the toe in was completely wrong and eating my front tires......the alignment is now as it should be thanks to big o tires in Frisco. I did a better job with a simple tape measure prior to having the "professionals" at dependable mess everything up! Don't recommend this business unless you like to pay for crap work! read more

A+ rating for our repair today. After having traveled 2,000 miles & many mountain passes with 1,000 miles to go we heard metal on metal on our front brakes. We hit the town of Leadville shortly thereafter & pulled into Dependable Auto. There 3 bays were full but they said that they would repair our truck. We pulled into their shop at 4pm & left going down the road by 5:30 in a safe vehicle! They got the brake pads delivered within 20 minutes & immediately completed the repair. The bill was comparable to what we pay at home & they treated with hospitality & respect. Hats off to this establishment who kept us rolling safely down the road without skipping a bit. We went for a bike ride for some ice cream while waiting in this historic town. read more

I went to have my snow tires put on here, and a day later one of my tires was flat. Was probably pinched, but they told me it was a faulty air cap. Then I took my LandCruiser in for a timing belt change, which I just had to have redone because the rings were not placed correctly on the water pump when they put it back together, and it messed everything up. Very unhappy with my $1,100 that was wasted on a bad repair job. Go to RPM, they had to literally redo and properly fix everything that this place had just done! Ridiculous! read more

Terrible. Came in with an overheating issue over and was told the next day the cooling fan motor had burned out. fine, makes sense and the repair was authorized. The mechanic that we initially talked to was very pleasant and said the vehicle would be ready in a few days. Once the fan motor was installed, it still overheated. They decide to remove the new motor, and put the old one back. The motor that the initial mechanic stated was visibly worn out, and instead replace the thermostat. After picking it up a week later, it overheats again less than 10 miles down the road. When I return to the shop, the final mechanic that worked on the car, who I then learn is the owner says it's the headgasket. not a cheap repair. When i ask why it's the headgasket when they couldn't figure it out before, the owner becomes UNGLUED!!! this guy yelled, screamed, and threatened to call the police. unlike my car, this guy went 0-100 in no time flat. Obviously we decided not to authorize the repair. The poor lady working the desk seemed unsuprised by his behavior. We then called a tow truck to take the vehicle to Silverthorne, and get away from this guy and any calls he can make to other shops in the area. While waiting for the tow truck, the owner was flipping his lid outside. The lady who at the desk inside was much calmer and eventually did give us a full refund. The shop we took it to in Silverthorne takes a look and within an hour says it's the fan motor, and that the thermostat was installed backwards. This diagnosis was made without any prompting or explanation of the events that occurred a couple hours earlier. when we told the shop manager about our experience at "dependable", another tow truck driver dropping of another vehicle laughed and said that the owner at "dependable" did have a reputation for having a short fuse. I'm sure other mechanics there are good, and based on some other reviews do some good work. I don't believe it's a scam shop trying to upcharge repairs; however, I do feel there is a high level of incompetence and certainly some anger issues with the owner. If stuck in Leadville with no other options, be very wary. it's worth the extra money to tow the vehicle into Dillon, Leadville, or really anywhere other than this shop. read more

Came by before leaving town to check out strange noise on our Honda. Mechanic on duty (Sean?) saw us real quick to let us know what was up. Diagnosed and fixed us up (stone caught in the brakes) in less than 30 mins. Seems like they do everything here; if you have an issue, check out these guys first! read more

Sean stopped what he was doing to quickly diagnose our stalling issue. His "temporary" fix was enough for us to continue our vacation and get back home. It was a vacation saving repair. Businesses like yours is why we make the Leadville area our go to vacation destination. read more

I would give this place six stars if I could. They checked out my car and realized the problem was something out of their hands and needed to go to my specific dealer. They let me keep my car with them for a bit while I figured out a towing situation, told me the exact place I should take it to suit my problem, and were kind in their pricing as my problem was gonna have a long solution. Long story short, these people are really quick, kind, and knowledgable. You should definitely check them out if you are in a bind. read more

These guys did some work on me car and after getting it back there was oil stains all over the diver seat. When we brought it up to the owner he said that they were already there when you could still touch the stain and get oil on you hand. He then did a half-ass job of trying to clean in and just smeared the oil around more. They were very rude and unprofessional. read more

If there were 6 stars that would be more accurate. Yesterday, my pup and I were traveling to twin lakes to secure our holiday weekend spot for the rest of the crew coming up today. About 20 minutes out, my temperature light came on and essentially my truck overheated, and again, and again until I decided it was time for a tow. I called O'Reilley's auto who then sent me to call dependable auto repair. I spoke with Shaun, who turned out to be my savior that day. I explained to him the situation; that I had a vehicle that was not drivable as my only form of transportation, and that I had AAA "on the way" with no ETA. He gave me a local tow contact and he said if I could get my truck in in the next 45 minutes he could squeeze me in and get me fixed up and back on the road (if possible). If he had not provided that tow contact, I would probably be still sitting on the side of the road this morning. I called Joe (the tow), also awesome, and explained the sense of urgency. Joe was there in 25 minutes, notched me up and my pup and him were on our way to Shaun. Shaun and his team took a look at my truck, replaced my thermostat, flushed the coolant, test drove the vehicle and I was back on the road to twin lakes in less than an hour. What a turn of events when I was thinking I would have to hitch a ride to a local hotel and stay the evening in Leadville. Talk about good people paying it forward and helping out someone in tough position. Thank you Shaun + Dependable Auto repair. read more

Shaun is a fantastic mechanic who got us back home safely. Shaun stayed open late and got our serpentine belt replaced so we could get back to Fort Collins. He checked out the pulleys and tensioner and gave everything else a clean bill of health - just a worn out belt. The work was done quickly and the service was fairly priced. read more

First Class. Shaun Owens and company do the job right the first time at a fair hourly rate. The only gripe I've ever heard is getting an appointment. Then again, when you're good, you're also in demand. read more

Limped in with broken u-v joint; had to leave in 2 days; even though they were very busy, they had me on my way in 2 days. Great service, very friendly, highly recommended! read more

I had a flat tire that was unrepairable in the middle of a road trip. Zac was amazing in customer service, ordered the tire for me and had the car ready to roll the next day. He checked for any other damage and had none. He was easy to work with and really helped me out in a jam. Thank you Zac! read more

For the sake of being pg, I'm not going to cuss them out, but the guy Shaun, who I had to deal with was a royal jerk! When I called he didn't say I was calling Dependable Auto, just a short "hello" then barely gave me a chance to explain my car trouble, and just said "why don't you come by and we'll see what we can do" upon arrival he was rude and didn't say anything to me except he asked year make and model. Didn't give me an estimate, didn't take down my name, didn't ask for my phone number, didn't offer for me to sit on the sofa in the lobby, didn't give me an estimate on time. The last thing I needed on top of car troubles is someone who I was trusting with my vehicle to be an A-hole! So my little dog and I walked around Leadville checking in here and there to see if my truck was done. As far as I can tell the work that was performed was done well. And that's why I gave 3 stars. The young man who actually did the work was polite and professional. Weary travelers who would not recommend Dependable Auto to anyone! read more

I have been here 3 times and now Sean claims that he has no records of me ever being there. He was rude to me after I spent a lot of money there. Then he told me that he was done with me and to take my vehicle somewhere else read more

My daughter's Subaru broke down on the last leg of our trip from Vermont to Los Angeles via Leadville...Sean and his crew set us up with right rear bearings and got us on our way in half a day...we made it home safe and sound. Thanks Sean for your concern, quick turn around and fair pricing...not to mention your willingness to work on a rust-encrusted east coast vehicle! I hope tis review brings you more and much deserved business. read more

These guys were wonderful when we had a flat tire in our RV while traveling. They dropped everything even though they were busy to help us out. We would highly recommend these guys read more

Notice that all the positive reviews are from out of towners? This is a horrible shop that treats the locals like garbage and takes advantage of the fact that most of their customers will never be in town again. FYI the owner is not a certified mechanic and they do shoddy work, in addition to being very rude and unaccommodating. RPM is only about a mile away and worth the wait if you can't get in right away. read more