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    Dependable Appliance Repairs

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Dependable Appliance Repairs

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    9 years ago

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    Ronnie On the Spot

    Ronnie On the Spot

    (11 reviews)

    I found Ron on Yelp and all the comments are true-he's on time, reliable and knows his stuff. An…read moreadditional benefit is his ability to communicate. He returns calls promptly, let's you know when he'll be there and if he's running behind schedule. In addition, he explains what the issues are and what it's going to take to get the job done. I'll keep his number for any of my appliance issues.

    At the recommendation of RC Willie out of Warranty Department I called Ronnie On the Spot appliance…read morerepair and my review is as follows : 1. Response = 1 Star In my experience I had to leave messages and No live person every answered the phone 2. Customers service & friendliness = 3 Stars after finally getting ahold of Ronnie he had not so friendly attitude {As if it was my fault I couldn't get ahold of him as he stated " he left me a message" with attitude) But, when he showed up he was friendly;)) } 3. Guarantee his work or stands by his craftsmanship as appliance repair = Negative--- 0 Stars When he showed up he did little that I witnessed and never opened up dryer to check electrical boards , switches or anything of the like . All he did was use vacuum cleaner and gave me some fast talking most of which I was unable to comprehend... It's my belief He was just lazy and didn't want to do any work as He stated "I'm retired". He didn't want to look at LG manufacturing manual or anything he just kept saying he doesn't like LG so if he didn't like then he should have not set my appointment or take my hard earned money ... to me that's taken advantage of someone! I am disabled with many physical and mental challenges and I believe he took advantage of that.. after on 2 dryer cycles dryer was giving me exact same error codes so I kindly reached out to Ronnie at which time he told me He refused to come back and do any further repairs or warranty his work . I called and reported to RcWilley and they took notice since I'm Rcwilley customer and said they would not have referred me to Ronnie on the spot appliance repair and apologize for the person whom did refer me . I would stay away and find more reliable appliance repair that knows how to treat customers because it's obvious that Ronnie could careless if he wants your business or not and no one wants to give money to someone with that poor attitude. Disclaimer: this is my opinion based on my personal experiences.

    Altamont Appliance Repair

    Altamont Appliance Repair

    (39 reviews)

    In this case I needed to have someone do a diagnostic on my fridge that went out on me during the…read moreholiday weekend. Altamont Appliance repair was the first to respond and had the best price for a visit. He arrived on time and was very courteous and very knowledgeable about refrigerators. He gave me an honest assessment and didn't try to insist on unneeded work. I respect this a lot. I ended up getting a new fridge after evaluating the cost of potential repair. He also gave good perspective on refrigerator brands. I would definitely use him again and recommend his services to others.

    UPDATE: 5/28 @ 7:00 pm : Your condescending, copy-paste reply completely misses the point of my…read morereview. My complaint has nothing to do with what the insurance or warranty covers. It has everything to do with your unacceptable attitude, cruel personal insults, and complete lack of professional decorum. This fake apology just reinforces exactly what I experienced. A polite internet comment doesn't erase atrocious behavior in person!!!!!!! I had the most horrible experience yesterday with this company and their very rude, condescending technician, Maurice. They were dispatched by my home insurance company. He walked in and was clearly disgruntled from the start. To be transparent, I told him my garage is currently being treated for rodents and the situation is under control. He immediately and falsely stated that this means my home insurance is void. Then he proceeded to say, "I don't know how to say this tactfully, BUT it smells ripe in here." He followed that up by saying, "I won't be working on this machine--I would never get on this filthy floor." He continued to pretend to troubleshoot, moved the machine out from the wall, and left it there blocking my door. He told me my insurance company will let me know if they will service it, adding, "but I WON'T." I am a 68-year-old single woman who is trying to upkeep my house the best I can. I did not appreciate being made to feel subpar and like a dirty, nasty woman in my own home. There is a professional way to speak to a customer and kindly decline service if you need to. I was in tears when he left and felt so humiliated. Maurice desperately needs to take a Customer Service 101 class or at least find some basic decorum. I will NEVER contact this company again and will make sure everyone I know avoids them. Shame on this man.

    Dependable Appliance Repairs - homeappliancerepair - Updated May 2026

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