Washing machine repaired, diagnosed in first visit, parts ordered and repairs done second visit,…read moretotal $ 250, pretty good ( I think) for two visits, very competent, friendly and thorough, hard to imagine much better service. Very pleased overall, and recommend them.

Terrible hospitality from receptionist, she was condescending and not wanting to fill out service…read moreticket. If you are going to be a receptionist common courtesy and politeness should be a priority, right?

My dryer stopped heating properly, I was really thankful that Montoyas Appliances Repair responded…read morewhen they did - on a Friday, right before Easter weekend. His service was quick and smooth, taking about an hour. He cleaned everything out, replaced the necessary part, and explained which part I would need to order separately to prevent a problem. - We've had our LG for five years. It was time for a much-needed TLC and thermostat replacement. highly recommend.

Kept saying they were available. I let them know they can come at any time but they never showed…read more Still looking for small appliance service. Edit: they reached out again but won't help because they would need to provide an invoice of what they did so I could submit to warranty company. Seems shady.

I never write reviews. Not my thing. However, I am compelled to now leave a 5 star review for…read moreMission Appliance for both ongoing service over the years that has been excellent as well as their coordination in the past 24 hours with regard to our broken washing machine. Our brand new Whirlpool would not shut off and we could not figure out why. Renee and Allen not only diagnosed the problem from the lame mimic of the noise I made over the phone but then sorted out it was a recall item, should be covered under Warranty and then the amazing Rennee SAT ON THE PHONE for hours to get the Whirlpool Customer Service people in line with the issue and then coordinate another service provider with whom they work to handle the issue. She was incredibly persistent, thorough, professional, communicative and proactive in handling our problem - EVEN WHEN SHE KNEW THAT THEIR FIRM WAS NOT HANDLING THE ACTUAL REPAIR OR GETTING COMPENSATED. No one does that!! She was such a superstar - giving time and attention and great expertise. I highly recommend them!

We just moved into a house and both our oven and stovetop had issues at the exact same time. From…read moreour first contact with Renee who was always pleasant and friendly to her husband Allan's professionalism and great demeanor working on our kitchen, our experience has been excellent and we would definitely use them again.

Washer stopped working loaded with clothes and water. Called another service and was told first…read moreappointment was in 6 days. Called Dave and he came that afternoon. Installed the new pump and was on his way. Service was excellent and the price was reasonable. Highly recommend.

Dave did a great job installing my new dishwasher the same day that I called him. He was very…read moreefficient and was professional. Thank you very much. I will definitely call him in the future for any of my appliance repairs.

I have used WARS for YEARS and there has been nothing that Leo can't repair. He is friendly,…read morereliable and affordable. He has repaired everything from microwaves to dryers for me and always got them up and running quickly which was important because I operate a very busy bnb. He's simply the best!

I requested service for my Whirlpool French door bottom mount refrigerator because the refrigerator…read moresection was not cooling, although the freezer was still working. When the technician arrived, he attempted to remove the freezer door and drawer to inspect the back panel inside the freezer for ice buildup. The process took a long time and involved a lot of pulling, prying, and loud banging, which made me feel that he was not very familiar with this specific model. Eventually, his colleague suggested adjusting the internal rollers, and after sliding them forward, the drawer came out easily. They then poured hot water on the rear panel and used a dryer to melt the ice. After this temporary fix, I was charged $179 for the visit. I was informed that they do not currently have the replacement thermostat and that they will return once the part arrives -- at which point I will need to pay again for the repair. I feel this is unfair, as I have already paid $179 and my refrigerator is still not functioning properly (40F)I was expecting either a permanent solution or clearer communication regarding the total cost of repair from the beginning. I hope the company will consider improving transparency and ensuring customers are not charged multiple times for a single unresolved issue.

When our refrigerator started leaking, we were referred to Tikal Appliance for service on it, and I…read moream so glad that we were! Mr. Angel Sandoval was prompt, courteous, and incredibly professional. He confirmed what was going on with our refrigerator, and fixed everything up within an hour. What we liked about him was how he tried to take us through the process and teach us about our own refrigerator and what he was doing. He also provided us with a few maintenance tips to keep it running smoothly in the future. His work was very quick and efficient, and his demeanor was kind and attentive. We hope not to ever need service on our appliances again... but when we inevitably do, Tikal Appliance is the first and only place we'll call.

This morning around 8:15, my wife called Tikal to request a visit for maintenance on our dryer. At…read morearound 8:45 Angel Sandoval showed up and got to figuring out the issue. By 9:10, he had cleaned the dryer of years of lint, replaced the roller kit and completed the job. He is impressively efficient, rapid, very reasonable and a pleasure to have him work on our equipment. If I could give him a six Star rating, I would be happy to do so. Thank you, Angel.

My dryer was toying with me... making my clothes smell like a camp fire and finally dying today. I…read morelooked online to find a new dryer and woa.. when did they get so expensive. So I was looking on Facebook and Craigslist to see if anyone had a used one for sale. Then I said.. how in the world am I going to get this thing here and am I going to be able to hook this thing up? And what about the old one?? agghhh!!! So I was looking on Facebook and Richard's ad on the market came up. I chatted with him and he was very nice, very knowledgeable... and very happy to deliver this wonderful used dryer on New Year's Day for a small fee. He also said he would hook it up AND take my old one. I could not pass up this deal.. When he got here he was super professional. Super nice.Put everything together and then gave me some dryer knowledge. It came with a 90 day warranty. I'm sorry Richard.. the knowledge you gave me probably left my brain as soon as you left.... I waited to post this after I used it.. which I started doing laundry as soon as he left... the dryer works amazing *tear*. I'm a happy happy girl. I know I will be talking to him soon cause my washer is starting to be naughty. Thank you so much for such a great experience!

Great service and quick response to my call! My washer panel start button broke. Called and they…read morecame right out. Needed a new control panel. They had to search for one. As soon as they found it, they ordered it. Came in few days later. Soon as it came it Richard brought it out and installed it! Same day, no appointment needed! Excellent service!

I called and he came out the same day, within hours and had my washer working in a hour…read more No mess and left the replaced part for my inspection. Very polite and professional.

I called for help with converting my brand new Whirlpool dryer from natural gas to propane. They…read moreoffered same day service but I was already busy on the day of my call so we arranged for a 9:00 - 10:00 appointment the next morning. He arrived at 9:05! The young man (sorry, I don't remember his name) was polite, friendly, organized and very professional. He completed the work efficiently in less than an hour, paying close attention to detail while reassembling the dryer. I would definitely recommend the Appliance Doctor should I need assistance in the future.