We booked the 30 person limo bus for our wedding. On the day of our wedding, the limo driver showed up with a 24 person limo bus. I asked the driver where the 30 person limo bus we booked was, and he told me that it was getting fixed and will be ready to pick us up from the church after the ceremony, but he would use the 24 person limo bus to drive both bridal parties to the church. We did not receive any call prior to the limo arriving to notify us of this change.
After the ceremony, the 24 person limo bus was waiting for us. The driver said that the 30 person bus would not be fixed today after all. The 24 person limo bus was not big enough to bring everyone to the park for pictures, but thankfully some of our extended family were able to drive the rest of our bridal party and family to the park.
Finally, when it came time to pay the limo driver, the driver demanded that we pay the price we agreed upon for the 30 person limo bus. We refused to pay the agreed upon price because we did not receive the agreed upon service. I received an angry call from the owner of the company who demanded i pay what was agreed upon for the 30 person limo bus. Thankfully, my groomsmen resolved the situation for us.
This company is terrible. Their management, their employees and their limos. The limo we received wasn't only the incorrect one, but it was filthy. These people ruined part of what was one of the best days of my life otherwise. Avoid these snakes at all costs! read more