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    13 years ago

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    12 years ago

    CALL ZIP TRIP INSTEAD!!!!! Denton taxi did not show up when I called and waited 30 minutes. ZIP TRIP showed up in 15 minutes.

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    Denton County Taxi - Our Taxis

    Denton County Taxi

    2.0(4 reviews)
    3.5 mi

    Proving once again, do not judge a book by it's cover, but do trust your instincts. Despite having…read morea decent looking website, Denton County Taxi is a complete joke. Recently I had to get to Dallas airport and needed a taxi service. I called them a week in advance. The guy who answered seemed friendly enough but also just a wee bit too cavalier, eliciting my skepticism that he was really taking down my information. I figured I was being paranoid. He did assure me that he could provide the service requested, for about $70 (it would be based on a meter, he said.). So I called a day before to make sure we were all set. Nobody answered so I left a message which was not returned. I called again first thing in the morning on day of departure and this time the same guy did answer. He told me that he was "just about to call me" and that on Tuesdays all the staff has a day off which is why he didn't respond the day before. Ok, whatever. He then said, in a somewhat stoned tone of voice, "You want a pick up at 12 right?". I had actually requested 11:45 but feeling a little wary I asked for 11:30, for a little cushion. So, 11:30 rolls around and I'm all packed up and looking out the window. At 11:45 I'm getting nervous so I call again and get the answering machine and ask him to please get back to me as I have a flight to catch and no alternate means of transport. I call again at 12:00 and still no answer. This is where I start feeling pacing around the lawn with my luggage looking crazed. Luckily, I happened to get a hold of AA taxi who were able to get to my house by 12:15 and get me to the airport with a little time to spare. No sign of Denton County taxi anywhere as I was leaving, of course. According to the AA driver, Denton County Taxi has no license and is operating illegally. Considering that I never heard again from them, I have no reason to doubt this. Thankfully I had not given any credit card information over the phone prior. I cannot dis-recommend this service enough.

    Fantastic reliable service. I am business traveler and have used DCT for airport shuttle for two…read moreyears now and they are always on-time. Convenient curb service to your terminal/gate and you don't worry about parking! Makes my traveling on Monday mornings less stressfull. They also do events around DFW. Call them!

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    Denton County Taxi - Cars we use

    Cars we use

    Denton County Taxi - Town Car Service at Taxi Prices

    Town Car Service at Taxi Prices

    Denton County Taxi - Our Taxis

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    Our Taxis

    Henry's Cab Service

    Henry's Cab Service

    3.7(50 reviews)
    31.4 miLower Greenville

    Great Service. Professional. Solved a problem Of having to…read moreget multiple stops and complete moving into Apartment

    I decided to use Henry's Cab Service because I saw on both Yelp and Google Reviews that it received…read moremostly positive reviews, which can be really hard to find because it is usually very difficult to find a reputable and reliable cab company. Yesterday, I had a very good impression of this company when I needed to be driven to the Dallas Arboretum (which was more than 10 miles away from my hotel), and then subsequently, to the Perot Museum of Nature and Science afterwards. The cab driver who came to pick me up and drop me off was very punctual. When my own hotel shuttle service was unreliable and did not pick me up from the Perot Museum like I had asked them to, the cab driver from Henry's was very quick and responsive and picked me up within 15 minutes of contacting Henry's. I was really grateful for that because I was very concerned about my own safety after I was told that the hotel shuttle driver could not come. Thank goodness that Henry's cab driver came on time so at least I wasn't stranded in downtown by myself! However, I was not so impressed earlier this morning. I had already texted Henry yesterday evening to request a cab driver to pick me up from my hotel at 6 am so that I could catch my flight that left at 7:20 am. Henry texted me back and said that he would arrange that. This morning, I got up early and made sure that I would be ready to go when the cab driver came. However, no one from Henry's cab service came. I texted and called Henry to ask if one of his drivers was still planning on showing up. But he did not text or call me back. Then by 6:15 am, I finally asked the hotel front desk clerk if perhaps the hotel airport shuttle could take me, even though the hotel's policy was not to start official shuttle service until at least 6:30 am. The hotel front desk clerk this morning was very attentive and tried to summon a hotel airport shuttle to come. But he couldn't get any of the shuttle drivers to start before 6:30 am. So because of the urgency of my situation, he called a cab company called Black Tie, to come and pick me up. I was grateful for the clerk's help in trying to get me to the airport. But I wasn't too happy with the cab service he had picked because the Black Tie cab driver was very unfriendly and grouchy, and acted like it was my fault that I was late to the airport. I got to the airport. But because it was cutting so close to my flight departure, I hurried to do curbside check-in. To add further to my dismay, the security checkpoint at the Dallas Love Field Airport was SO long! Fortunately, to ease my anxiety, 2 very helpful security checkpoint officers expedited the long line by checking everyone's boarding passes to see who needed to get rushed to the front so they would still be able to catch their flights. If it wasn't for those 2 security checkpoint officers at Dallas Love Field, I would have totally missed my flight back to Los Angeles! I was really not too happy that everything snowballed the way it did when I already did everything I could the day before to arrange for a scheduled ride to the airport! I just arrived back to Los Angeles this afternoon. But even up til now, I did not even get a text or phone call back from Henry from this morning. Not even an apology text or phone call. This is completely unprofessional and unacceptable. I was going to give 5 stars, based on my positive experience yesterday, and especially because yesterday's cab driver was very prompt and picked me up from downtown at a very critical time when my hotel shuttle fell through on me. But this morning's experience of no cab driver showing up at all, and no apology to follow that, changed my mind.

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    Henry's Cab Service - Henry's Cab Service know the Dallas area very well...

    Henry's Cab Service know the Dallas area very well...

    Henry's Cab Service - Ft. Worth Stockyards Henry's fav place to go... let Henry's drive you there!!

    Ft. Worth Stockyards Henry's fav place to go... let Henry's drive you there!!

    Henry's Cab Service - Let Henry's Cab Service drive you to the State Fair of Texas

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    Let Henry's Cab Service drive you to the State Fair of Texas

    Denton Taxi Cab - airport_shuttles - Updated May 2026

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